Comfort Suites Plainview

Hotels
•
Choice Hotels International
8.2 (133 reviews)
3615 Grandview St, 500 N. I-27, Plainview, Texas, 79072 , Plainview , US
+1 806-600-5188

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Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free buffet breakfast
Free breakfast
See all facilities

Review Highlights

Pros:
Quiet rooms
Friendly, helpful staff
Comfortable mattresses/beds
Spacious rooms reported by some
Decent breakfast selection (per some guests)
Cons:
Cleanliness issues (hair in bed, food on floor, dead bugs)
Bathroom/room maintenance problems (scalding hot shower, calcified shower head, broken fan, nonworking hair dryer)
Breakfast shortcomings (cold food, lack of milk/creamers, overcrowded area)
Perceived high price for the property

Categories

Cleanliness
7.2
Multiple reviews mention rooms and bathrooms not being clean (food on floor, hairs in bed, dead bugs) though some guests reported very clean rooms; overall mixed-to-negative cleanliness reports.
Service
9.2
Many reviewers praised staff as friendly, helpful and quick at check-in; one front-desk interaction about a faucet was less helpful, but service sentiment is strongly positive overall.
Location
8.6
Location was not a major focus in reviews (small town, few activities) but guests described the hotel as a reasonable, convenient option in Plainview; treated as slightly above average for this market.
Room Quality
7.4
Rooms described as spacious and with comfortable mattresses by some, but multiple issues reported (pillow replacement needed, hair in bed, broken fan, nonfunctional hair dryer, calcified shower head) leading to below-average room-quality sentiment.
Amenities
8.2
Amenities had mixed feedback: decent breakfast selection reported by some, but complaints about pool closure, overcrowded breakfast area, and in-room fixtures (fan, hair dryer) — overall typical for this hotel tier.
Value for Money
7.5
Several guests noted the price felt high for a Comfort Inn in a small town; some felt it was acceptable for a one-night stop but value sentiment is below target.
Food and Beverage
7.6
Breakfast selection was often described as adequate, but multiple complaints about cold food, lack of milk/eggs/creamer and overcrowding in the breakfast area lead to slightly negative F&B sentiment.
Overall Experience
9.9
Overall impressions are mixed but skew positive: many guests found the hotel quiet, staff friendly, rooms comfortable and indicated they would stay again, offsetting the cleanliness and amenity complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Recreational Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center.

Complimentary Buffet Breakfast
Start your day off right with a complimentary buffet breakfast included during your stay.

Convenient Location
Stay at Comfort Suites Plainview, steps away from Running Water Draw Park and just minutes from local attractions such as Plainview Country Club and Abraham Art Gallery.

Make your reservation now to experience relaxation and convenience at Comfort Suites Plainview.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 133 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.6
Room Quality: 7.4
Amenities: 8.2
Value for Money: 7.5
Food and Beverage: 7.6
Overall Experience: 9.9
C
Charlene
10
Pros:

Nice and quiet. We will stay again. .

2025-10-11 • via Nuitee
P
Peter • partner
6
Pros:

Bathroom needs updating

2025-09-22 • via Nuitee
E
Eduardo • family
10
Pros:

Good hotel

2025-09-15 • via Nuitee
T
Tracey • partner
10
Pros:

We have enjoyed our stay. The room is clean and spacious.

2025-09-11 • via Nuitee
B
Bernadette • partner
10
Pros:

Nice property. Met all our needs.

2025-09-05 • via Nuitee
M
Michelle
10
Pros:

I work nights I my room was very quiet and comfy. I enjoyed the breakfast. The staff were the friendliest helpful people. Will stay again when I go back for work.

2025-08-27 • via Nuitee
S
saul
10
Pros:

I like the hotel

2025-08-22 • via Nuitee
L
laura
4
Funeral
Pros:

The tv didn’t work.

2025-08-18 • via Nuitee
N
Nick
6
Pros:

The shower only has a scolding hot water option. I told the front desk and all she would say is the her faucets at her house was the same and proceeded to ask me how to fix it. I delt with the situation, but you should probably get this fixed b4 a child gets burned

2025-07-22 • via Nuitee
K
Keyann
8
One night inly
Pros:

We were just in Plainview for one night so this hotel was a “it’ll do” hotel. The bathroom was not very clean, and neither was the room. Beds were fine, but pillows need replaced.

2025-06-30 • via Nuitee
J
janet
6
Pros:

Not what i expected for a quality hotel

2025-06-13 • via Nuitee
D
Demetri
6
Pros:

The hotel itself was in nice physical condition, the staff was excellent, and the mattress was comfortable to sleep on. But that’s where it ends. The bed had hairs in it from a previous guest which was disgusting, the shower head was extremely calcified, and the hair dryer didn’t work.

2025-05-17 • via Nuitee
L
Linda • family
10
Pros:

Very clean

2025-05-16 • via Nuitee
S
Stephanie • partner
8
Pros:

Good for a 1 night stay, the fan in our bathroom didn’t work and was falling out of the ceiling, lots of hallway noise. The breakfast had good selection but the food wasn’t very warm. Not sure that I would stay here again.

2025-04-01 • via Nuitee
T
Timothy
10
Pros:

Friendly staff, quick check in

2025-02-19 • via Nuitee
T
TrayColorado • Business • us
8
Busy!
Pros:

This place was PACKED the night we stayed for business- traveling through. We were fortunate to get the very last room. Even with it being so packed- it was not loud in the hotel- thank goodness!

The price was super high for a small town- 140, for it being Comfort Inn, and it also being a weekday as well as not holiday time.

The place is average. It's a Comfort Inn, not the best, not the worst. It was decent with the room, the cleanliness, and service. It was fine for a 1-night stay traveling through.

2024-02-02 • via Tripadvisor
T
Tyler • partner
10
Pros:

Great place to stay

2023-09-23 • via Nuitee
V
Vijay
10
Pros:

Place is clean and quiet.

2022-10-24 • via Nuitee
M
Mary • family
8
Pros:

Best option in Plainview and staff was friendly, explained why we couldn't get refund for 2nd night. We finished loading my sister to move to Fort Worth and didn't need to stay another night. We thought it would take longer but were finished by 9:30am and there is nothing to do in Plainview..why stay.
I have been a good customer of Orbitz and would appreciate an exception to the need to pay for an extra
night. We were out by 10"00am. ORBITZ, WOULD YOU RECONSIDER?
Mary Loewen

2022-07-04 • via Nuitee
S
shelleyk824 • Family • us
4
Disappointment
Pros:

The hotel room had food from previous guest on the floor, dead bugs in bathroom and the pool was closed which was blamed on Covid. Breakfast was lacking with no milk for cereal, eggs or flavored coffee creamer. The breakfast area was overcrowded.

2022-05-29 • via Tripadvisor