Renaissance Phoenix Downtown Hotel

Hotels
•
Renaissance Hotels & Resorts
8.6 (321 reviews)
100 N 1st St , Phoenix , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room facilities

Categories

Cleanliness
7.4
Some reviews mentioned cleanliness issues, particularly with room freshness and cleanliness levels.
Service
9.4
Multiple comments praised the staff for being courteous and friendly.
Location
9.4
The hotel is well-located, within walking distance to restaurants and events.
Room Quality
7.4
Several guests noted that while the room was clean, it showed signs of being outdated.
Amenities
8.9
Amenities received mixed reviews, especially regarding the rooftop pool, but other facilities were praised.
Value for Money
8.9
General sentiment indicates that while there are areas for improvement, most felt it was a fair value.
Food and Beverage
8.4
Food quality at the on-site restaurant was generally praised, but some guests expressed disappointment in variety.
Overall Experience
9
Mixed reviews but overall, guests had a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:09

Property Description

Boutique Hotel in the Heart of Downtown Phoenix

Vibrant Guest Rooms: Experience comfort and style with 55-inch flat-screen TVs, coffee-making facilities, and chic urban decor.

Luxurious Amenities: Unwind at the outdoor rooftop pool, stay active at the gym, and stay productive at the business center.

Unique Dining Experience: Indulge in delicious meals at Martson’s Cafe and Dust Cutter, where cowboy culture meets urban flair.

Ready to experience the perfect blend of luxury and convenience in downtown Phoenix? Book your stay at Renaissance Phoenix Downtown now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 321 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
H
Hullaby • family_with_children • us
10
Great
Pros:

It was good

Cons:

Everything

2026-02-09 • via Nuitee
J
janis • solo_traveller • gb
8
Mattress not a good fit to bed size. Incurred bruising on legs as bed frame exposed.
Pros:

Location

Cons:

Room rather tired, needed more thorough cleaning and fresher decor.

2026-02-09 • via Nuitee
J
John • solo_traveller • us
8
2026-01-19 • via Nuitee
A
Afton • couple • us
1
Overall experience was very disappointing!
Pros:

Location

Cons:

Staff, Room, Overall Experience

2026-01-19 • via Nuitee
K
Kalyan • solo_traveller • us
7
It was a good stay with some issues
Pros:

The ambiance, location and staff.

Cons:

Noise from the other rooms or hallway, as my room was close to the elevator. The towels were stained.

2026-01-19 • via Nuitee
T
Tamerlane • family_with_children • us
10
I will for sure revisit the Renaissance!
Pros:

I liked the ambiance, the staff, our room, the view, and the proximity to the event.

Cons:

The Parking is non existent. However, your valet crew made it easier.

2026-01-19 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-01-17 • via Nuitee
P
PAUL • couple • us
5
Mediocre
Cons:

Power was out from 11pm to 5am.
Room service was poor. No hot tea available!!

2026-01-14 • via Nuitee
R
Renvie • family_with_children • us
7
Over-Priced Stay for Mediocre Service
Pros:

Loved that it was close to the downtown area.

Cons:

I was disappointed in the condition of the room that we were in — quality checks of the rooms should be done before letting guests check in. Our room had hair in the tub, floors and on the walls. Then there was no power from 11:50 PM - 5:15 AM which was an inconvenience.

2026-01-11 • via Nuitee
E
Eric • couple • us
10
2026-01-06 • via Nuitee
K
Kristin • couple • us
10
2026-01-02 • via Nuitee
M
Minette • couple • us
8
2026-01-02 • via Nuitee
M
M5894MRvanessas • Solo travel
4
Do not recommend
Pros:

The worst Marriott experience so far. The room does not match the photos on their website. A lot of hazardous and none ergonomic designs. I will never return.

2025-12-29 • via Tripadvisor
M
Max • family_with_children • us
1
2025-12-06 • via Nuitee
A
Ang • family_with_children • cn
6
2025-12-03 • via Nuitee
B
Bestndworld • family_with_children • us
10
2025-11-29 • via Nuitee
N
NancyC785 • Business • Charlotte, North Carolina
10
Great Hotel. Great staff
Pros:

This hotel was clean and very nice. The lobby bar is great with excellent service. The concierge lounge was open 7 days per week with great options. The staff was very courteous and friendly. The only disappointment was the rooftop pool. There’s no food or drink service and it’s very outdated versus the rest of the hotel. Overall, a great stay!

2025-11-11 • via Tripadvisor
N
Nashara • solo_traveller • us
1
2025-11-06 • via Nuitee
B
Brady • solo_traveller • us
10
2025-11-05 • via Nuitee
J
Jai_Travels_Around • Business • San Diego, California
4
Dumpsters and port-o-potties
Pros:

Junior suite had a view of a large dumpster and multiple busy port-o-potties. I was offered to downgrade my room ( with no discount offered) when I requested an equivalent room with a different view.
Won’t stay here again.

2025-10-26 • via Tripadvisor