Sheraton Birmingham

Hotels
Sheraton
8 (509 reviews)
2101 Richard Arrington Jr. Boulevard North , Birmingham , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Expensive for the value
Noise from interstate
Limited amenities

Categories

Cleanliness
7.5
Some issues with cleanliness mentioned, including soap scum in the shower and a smell in the room.
Service
9
Overall friendly and helpful staff, though one instance of rudeness noted.
Location
9.5
Great location near events and attractions, though noise from the interstate was a concern.
Room Quality
8
Rooms were clean, but issues like thermostat limitations and insufficient amenities were noted.
Amenities
6.5
Lack of complimentary breakfast, coffee, and issues with facilities.
Value for Money
7
High cost relative to the quality of the room and amenities provided.
Food and Beverage
8
Limited food options with no breakfast provided.
Overall Experience
8.5
General satisfaction with some significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:49

Property Description

Convenient Location and Transportation Services

This spacious Alabama hotel offers a free transport service to the Birmingham-Shuttlesworth International Airport, just 4 miles away. Additionally, guests can easily explore Central Birmingham with the complimentary transport service provided by the hotel.

Dining Options and Amenities

Guests at Sheraton Birmingham can indulge in a variety of dining experiences with 4 on-site restaurants, including Casey's Sports Bar and Grill, Atrium Café, Lataza, and Moretti Bar. The hotel also features a fitness centre for guests to stay active during their stay.

Nearby Attractions

Located within walking distance of popular attractions such as the Birmingham Museum of Art, Alabama Sports Hall of Fame, and Birmingham-Jefferson Convention Complex, guests can immerse themselves in the vibrant culture of the city during their stay.

Experience comfort, convenience, and exceptional service at Sheraton Birmingham. Book your stay now to enjoy all these wonderful amenities and more.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 14 per day.

Location

Guest Reviews

8
Based on 509 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
A
Ashley couple us
9
Pros:

Everything was connected to the event venue

Cons:

Noise from the interstate made it very difficult to sleep

2026-03-07 via Nuitee
M
Mercury_Royalty涌 solo_traveller us
6
Not my ideal stay. Won’t be back
Cons:

Being that this location is off the freeway there is so much noise. Additionally there were several basketball teams there I assume for a tournament, but it took forever to get an elevator constantly and kids were running up and down the hallway at all hours of the night. I didn’t get to enjoy breakfast because the basketball players were so populated.

2026-03-07 via Nuitee
C
Christian couple us
6
Good location, great design, expensive
Pros:

The design and location

Cons:

No free shuttles for everyone to and from the airport—it’s only minutes away to not offer it

2026-03-04 via Nuitee
F
FrankC808 Couples Tallassee, Alabama
2
Broken down and no employees
Pros:

Horrible experience. Arrived at 3:45 for 4 o'clock check in. There were no rooms ready and no parking available. We waited 2 1/2 hours in the lobby to get into our room, missing our dinner reservation. The following morning it took valet service 2 hours to retrieve our car.
Half the automatic doors, at least one of the elevators and an escalator were out of order.
Stay away from this one !

2026-03-02 via Tripadvisor
I
Ivan solo_traveller us
10
2026-02-28 via Nuitee
C
Camile family_with_children de
10
Pros:

La ubicacion perfecta

Cons:

todo me gusto

2026-02-28 via Nuitee
J
JAMES couple us
10
2026-02-26 via Nuitee
B
Billingslea family_with_children us
10
Pros:

The staff was awesome and very understanding. Hotel was clean and had a nice ambiance.

2026-02-26 via Nuitee
C
Connie couple us
10
It was clean and convenient
Pros:

It was convenient to the BJCC legacy area for what I booked for an event .

Cons:

The parking even though I valet parked when it was time to go I gave them my ticket to get my car I took them over an hour to get it …. But all and all the stay was perfect! Also the wait at the elevator took forever

2026-02-26 via Nuitee
6
667richardw Couples Anegada, British Virgin Islands
2
Horrible, same as 3 years ago. Same poor management!
Pros:

I had the same experience 3 years ago, overnighting before a concert. I have retired as an owner of multiple hotels in the Hilton and IHG families in Alabama. The check in time is 4 pm and it was 6:45 when we’re able to enter our room, before a 8pm concert. Both times the excuse was a large group was late checking out. I am done with this hotel and its management. Don’t take my word, read the other TripAdvisor reviews. I’ll stay at the Westin next concert.

2026-02-25 via Tripadvisor
B
Bruce couple us
7
2026-02-24 via Nuitee
L
Larry family_with_children us
7
Pros:

Hotel was beautiful and very close to the event we attended.

Cons:

We didn't have bathrobes in our room. We called down to get some,the attendant said they would bring them. They never showed up.

2026-02-24 via Nuitee
G
Gary couple us
9
Stay and staff were great. Eating options were terrible.
Pros:

Walk to Arena

Cons:

No real Resturant. You would think that a large Sheraton like this would have more eating options like full Resturant, roof top bar, better bar cafe. Cafe had limited menu and what we had was not very good considering the price.

2026-02-24 via Nuitee
K
Kenneth couple us
9
Great place to stay but they need to work on valet service
Pros:

It was a great place to stay clean staff was great

Cons:

The valet parking was understaffed took 45 minutes to get my car just to go out to eat and at checkout took over a hour

2026-02-24 via Nuitee
S
santanna couple us
1
Valet service is horrible employees don’t recognize visitors enough not work the nightly price
Pros:

Right next to the event center

Cons:

The valet service is horrible

2026-02-23 via Nuitee
G
Grace couple us
10
2026-02-22 via Nuitee
G
Gwarts Business Littleton, Colorado
8
Good stay
Pros:

Stayed here for Uma. Was great location since it is connected to the convention center. Easy walk from hotel to convention center that was covered. Easy check in process. Ride from the airport to the hotel was quick. Hotel bar was good had a breakfast burrito and it was good. Room was clean and in good condition. Shower was great. For a larger guy the toilet paper holder could be in a different spot as it hit your leg.

2026-02-13 via Tripadvisor
M
melba family_with_children us
10
2026-02-11 via Nuitee
G
Gina solo_traveller us
1
Please give me a refund.
Pros:

When i got to your hotel, they said i did not have a reservation for the night. I had to book another room and still had to pay booking for the room i did not use.

2026-01-26 via Nuitee
R
Reed extended_group us
10
My stay was wonderful
Pros:

What breakfast???

Cons:

Couldn't stay longer lolll

2026-01-23 via Nuitee