Grand Hotel de l'Opera - BW Premier Collection

Hotels
BW Premier Collection
8.8 (1787 reviews)
Place du Capitole , Toulouse , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dated decor
Maintenance issues
Limited amenities

Categories

Cleanliness
8.49
Some negative sentiments regarding maintenance mentioned, cleaning needs attention.
Service
9.26
Staff were described as very helpful and friendly in multiple reviews.
Location
9.8
Consistently praised for its ideal central location.
Room Quality
8.25
Rooms are spacious but decor is dated, some comfort issues noted.
Amenities
8.28
Limited amenities mentioned, improvements suggested for better functionality.
Value for Money
8.74
Some guests felt it was pricey for the room space, but others praised the overall quality.
Food and Beverage
8.79
Breakfast received positive feedback, but needs to ensure sufficient availability.
Overall Experience
8.76
Overall enjoyable experiences noted by many guests, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:27

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with classic décor, free WiFi, and satellite TV at the Grand Hotel de l’Opera. Some rooms even feature a cozy seating area for ultimate relaxation.

Charming Amenities
Start your day with a delightful buffet breakfast and unwind later at the hotel's bar. With a flowered courtyard and a prime location near various restaurants, your stay promises convenience and comfort.

Prime Location
Located in central Toulouse near Capitole Metro station, our hotel is the perfect base for exploring the Pink City's attractions. Don't miss the nearby Theatre du Capitole and Basilica Saint-Sernin for a true taste of Toulouse's charm.

Book now for an unforgettable stay at the Grand Hotel de l’Opera!

Important information:

There is a 24-hour reception.

Public underground parking is available in front of the hotel.
The only access is from the Square Wilson, then follow signs indicating "Parking du Capitole" and you will be just in front of the entrance of the hotel. Maximum height : 5.9 ft.

Most room are accessible by elevator. Some rooms can only be reached via stairs.

Please note that twin beds setting is at an extra cost of EUR 10 and upon prior request.

Checks are not an accepted payment method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1787 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.76
S
Seamus solo_traveller ie
9
2026-05-29 via Nuitee
K
Kenneth couple pt
9
2026-05-28 via Nuitee
L
Leopold couple ch
7
2026-05-28 via Nuitee
S
Sue couple gb
10
2026-05-28 via Nuitee
S
sandra couple ar
10
Pros:

Todo!!

2026-05-28 via Nuitee
A
ARIZBETH couple mx
7
Buena opción para Toulouse.
Pros:

Su ubicación, el edificio padrísimo

Cons:

Muy pequeñas las habitaciones

2026-05-27 via Nuitee
H
herve solo_traveller fr
9
2026-05-26 via Nuitee
J
JOSEP couple es
7
2026-05-26 via Nuitee
H
herve solo_traveller fr
9
2026-05-26 via Nuitee
J
Jane extended_group fr
7
Elegant hotel in a fantastic location, but not sure it was worth the money.
Pros:

The room was a good size, it didn't have a great view but it was comfortable with a coffee machine. The staff were really helpful and were keen to make sure we had a good time and everything was to our satisfaction.

Cons:

There were no extras in the room like a shower cap. I would have expected things like that to have been provided for the price paid. Plus the air conditioning unit was noisy and there was nothing I could do to make it quieter. It definitely affected my sleep.

2026-05-26 via Nuitee
L
Longstreth solo_traveller us
10
Pros:

Staff was very friendly and helpful. I was greeted in the room by a handwritten note and a plate of cookies. That was a great start.

2026-05-25 via Nuitee
B
Besma couple fr
4
2026-05-24 via Nuitee
F
Fiorenzo solo_traveller it
7
Pros:

La posizione e lo staff.

Cons:

Il fatto che quando si prenota il cliente deve sapere che la stanza che ha scelto non è a piano o sui piani sopraelevati cone in tutti gli hotel ma nel sottoscala, vicino ai bagni e ai locali di servizio , pur avendo scelto una combinazione premium. Ci vuole chiarezza nel momento di scelta e pagamento su Booking.

2026-05-24 via Nuitee
M
maria carmen couple es
8
2026-05-23 via Nuitee
P
Peter solo_traveller au
10
2026-05-22 via Nuitee
S
stephane solo_traveller fr
10
FABULEUX
Pros:

FABULEUX, en plein Place du Capitole, mais TRES CALME car en retrait.
Du coup, visites faciles, centre ville à pieds dans tous les sens...

2026-05-22 via Nuitee
S
Suzanne solo_traveller au
9
3 nights in Toulouse
Pros:

Loved our stay at this hotel! Even though it is very old, the bathrooms are modern and everything was provided and the decor is gorgeous. Location is amazing, close to bars and restaurants and easy walking distance to all the sights. Highly recommend!

Cons:

Nothing

2026-05-21 via Nuitee
E
evamR590QQ Couples
10
GOTTA stay here!
Pros:

The staff at this hotel is wonderful. We had upgraded suite and it was spotless and very nice.

2026-05-20 via Tripadvisor
E
Eva couple us
10
Worth every penny. Stay here.
Pros:

Staff wonderful, location beautiful, and rooms quaint.

2026-05-20 via Nuitee
N
ns149 Friends getaway Ottawa, Ontario
10
An amazing staff team -- very helpful
Pros:

The staff here were so friendly and helpful. They made the stay. Thanks to Valentin, Clara, Carla, and Maureen. Rooms were fine -- very pleasant cleaning staff. Breakfast was excellent. -- and we enjoyed chatting with Fabien. And the location right in the centre of it all but with the hotel being set back down an alley it was very quiet. All-round -- highly recommended.

2026-05-19 via Tripadvisor