New Hotel Le Quai - Vieux Port

Hotels
8.5 (4380 reviews)
2 place Gabriel Péri , Marseille , fr

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from the street
Cleanliness issues reported
Breakfast variety limited

Categories

Cleanliness
7.71
Multiple reviews indicated issues with cleanliness in the rooms, such as dirty bathroom seals and a blocked sink.
Service
9.18
Most reviews praised the staff for being friendly and accommodating.
Location
9.72
Consistently highlighted as ideal, with proximity to attractions and amenities.
Room Quality
8.17
Indicated as spacious, though some issues with noise and maintenance were noted.
Amenities
8.7
Generally positive remarks regarding the availability and quality of amenities.
Value for Money
8.16
Value is seen as reasonable, although some suggestions for improvement were made.
Food and Beverage
7.71
Mixed reviews on the breakfast quality and organization, some variety issues noted.
Overall Experience
8.68
A good overall stay with some minor issues, but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Luxurious Accommodations

New Hotel Le Quai - Vieux Port offers beautifully soundproofed rooms with modern amenities, including air-conditioning, satellite TV, and free WiFi. The colonial-style decor and private bathrooms create a comfortable and relaxing atmosphere for guests.

Convenient Location

Located in central Marseille, overlooking the Old Port and close to popular landmarks like Notre Dame de la Garde and MUCEM museum, our hotel provides easy access to the city's attractions. With the metro and tram stations nearby, exploring the city is convenient for our guests.

Exceptional Service

Our multilingual staff is available 24/7 to assist guests and provide information about the local area. Enjoy a delicious buffet breakfast served daily and personalized service that ensures a memorable stay at New Hotel Le Quai - Vieux Port.

Book your stay now at our renovated hotel and experience the best of Marseille's hospitality!

Important information:

Please note that children are accepted within the maximum capacity of 2 people. A third person cannot be accepted in the rooms.


When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4380 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
S
Severine • family_with_children • fr
10
2026-04-18 • via Nuitee
D
Diane • solo_traveller • gb
3
Unacceptable noise
Pros:

The bedroom and bathroom were spacious, clean and well-equipped.

Cons:

The Harbour was noisy all night, making it difficult to sleep much. The rooms at the back may have been quieter, but I didn't ask to move as the site said the hotel was full. This level of noise was so unacceptable that it overcame the good points.

2026-04-18 • via Nuitee
M
Maria Georgina • solo_traveller • cl
9
Pros:

Ubicación, la cama, aunque no es grande (es una cama matrimonial) es cómoda, el espacio de la habitacion, el servicio, actitud y apoyo del personal de la mañana EXCELENTE. Una chica amable, muy buena actitud, sonriente y con actitud de apoyo

Cons:

La chica del turno de la tarde en recepción, poco sonriente, no mira, no es descortés, pero no es amable o servicial

2026-04-18 • via Nuitee
B
Beate • solo_traveller • ch
8
2026-04-17 • via Nuitee
D
Didier • extended_group • fr
8
Pros:

Accueil et sourire

2026-04-17 • via Nuitee
L
Lara • couple • ch
9
2026-04-14 • via Nuitee
A
ABECASSIS • solo_traveller • fr
9
Pros:

La chambre attribuée était spacieuse, haute de plafond et jolie.
Hotel particulièrement bien placé.

Cons:

Salle du petit déjeuner dans le hall

2026-04-14 • via Nuitee
G
Gaby • couple • us
7
Not a 4 star hotel
Pros:

Great location

Cons:

This is not a 4 star hotel. It’s a good 3 star hotel experience, but if you want a 4 star hotel go somewhere else.

2026-04-13 • via Nuitee
C
CAROLINE • extended_group • fr
9
Pros:

Localisation
Grande chambre et sdb

Cons:

La place dehors est bruyante ( chanteur avec ampli jusqu'à minuit ) - mais l hôtel très bien placé

2026-04-13 • via Nuitee
T
Thierry • extended_group • ch
8
2026-04-12 • via Nuitee
K
KARIM • solo_traveller • fr
9
2026-04-12 • via Nuitee
D
DORNIER • couple • fr
8
2026-04-12 • via Nuitee
C
Christian • family_with_children • fr
8
Cons:

Un peu de bruit lié à la situation sur le vieux port

2026-04-11 • via Nuitee
T
Tutino • couple • es
8
2026-04-11 • via Nuitee
G
Giancarlo • couple • it
10
Pros:

La posizione e la struttura nuovissima

Cons:

Niente da dichiarare

2026-04-10 • via Nuitee
K
katrien • family_with_children • be
8
2026-04-10 • via Nuitee
M
Mandy • couple • ca
10
2026-04-10 • via Nuitee
• couple • fr
5
2026-04-10 • via Nuitee
L
Laurent • solo_traveller • fr
6
2026-04-10 • via Nuitee
M
Marjorie • couple • fr
10
2026-04-09 • via Nuitee