Hotel Carmel

Hotels
Independent
7.8 (242 reviews)
201 Broadway, Santa Monica, California, 90401 , Santa Monica , US

Facilities

Accessible bus station shuttle
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
Television in common areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean interior
Comfortable bed
Cons:
Dirty carpets
Faulty amenities
Noisy air conditioning

Categories

Cleanliness
6.6
The carpets on the stairs and hallways appeared dirty; the floor in the room had an oily feel.
Service
8.56
Front desk service was nice, and housekeeping staff was friendly.
Location
9.1
The hotel location was fabulous, within walking distance to the beach and pier.
Room Quality
7.06
Certain issues with the room included faulty AC and a bathroom door that did not close properly.
Amenities
7.59
Some amenities, like the air conditioning and TV remote, had issues but otherwise acceptable.
Value for Money
7.55
The hotel offers reasonable pricing relative to its location and services.
Food and Beverage
8.09
Not specifically mentioned, but reasonable quality expected in this category.
Overall Experience
7.87
Overall, a decent stay with positive aspects overshadowing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Experience the vibrant energy of Santa Monica at Hotel Carmel, where comfort meets convenience in an unbeatable location.

Modern Amenities
Enjoy complimentary wireless internet access throughout the hotel, ensuring you're always connected. Our dedicated concierge services are available to assist with anything you may need, enhancing your stay.

Gastronomic Delights
Savor delicious meals at Jinkys or grab a quick snack at our two inviting coffee shops. Wind down with a refreshing drink at one of our trendy bars or lounges, perfect for relaxing after a day of exploration.

Comfortable Accommodations
Retreat to one of our 90 air-conditioned rooms featuring luxurious memory foam beds and LCD televisions for your entertainment. Our private bathrooms come complete with complimentary toiletries, offering a personal touch to your stay.

Book your unforgettable getaway at Hotel Carmel today!

Important information:

  • Alcohol is not served at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 242 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.87
E
Ezzie family_with_children
6
Pros:

Hotel Carmel is in a great location, and the staff were friendly and helpful. We enjoyed our short stay; however, I don’t feel it meets the standard of a 3-star hotel and found it to be overpriced. The property is quite run-down and outdated, with an odd smell throughout, making it feel closer to a 2-star experience. It’s not a terrible place to stay, but the pricing should more accurately reflect the condition and overall offering of the hotel.

2025-10-08 via Nuitee
P
Phylisha family
2
Pros:

Rooms are soo beat up and dirty ! Elevator has to be constantly reset my daughter in law was stuck in it for 20 min they were so rude !! Please avoid this very old building pained over like a land lord special !

2025-10-06 via Nuitee
C
Christine friends
8
Pros:

Very convenient to Santa Monica pier. Rooms clean, staff friendly and helpful

2025-10-06 via Nuitee
J
Jacqueline
10
Pros:

Place was conveniently places, near the Santa Monica Bridge, dining, and shopping. It was clean. The staff were polite, nice, & helpful. Would recommend for a stay.

2025-10-04 via Nuitee
M
Mai Kia family
6
Pros:

we stayed here for one night & we were facing the main streets and it was quite noisy at night/ early in the morning with all the cars. Overall the staff were amazing we enjoyed our quick stay

2025-10-02 via Nuitee
S
Steve
6
Pros:

One slow, small elevator for a 4 story building. AC by the bed blowing directly on me. Employees were all very nice.

2025-10-02 via Nuitee
M
Mira
10
Very value for the money
Pros:

Clean room but dated. Staff was nice and friendly. Comfortable room. Perfect location

2025-09-30 via Nuitee
F
Farah
10
Pros:

Nice easy stay. Great location.

2025-09-30 via Nuitee
H
Hana family
10
Pros:

Clean rooms and staff super friendly- all the girls were nice and explained us how to use the metro - gave us the tap cards!!! I’ll be definitely back!

2025-09-29 via Nuitee
V
Victoria family
6
Pros:

The hotel is an old building, so a few quirks like the shower didn't work well, sheets didn't fit the bed, not a great mattress, and it was extremely noisy. The staff was great, and the location can't be beat.

2025-09-29 via Nuitee
N
Nicola
8
Love the location
Pros:

I really want to love this place. The interior of the room was clean and I really liked the decor and the space in the room was comfortable. The bed and pillows were comfortable. The AC never got below 75 in the room though, and was often hotter, which made it pretty stuffy. The location was fabulous. I walked 2 blocks to the pier to watch the sunset both nights. I enjoyed walking the beach. It was a very walkable area. The housekeeping staff was really friendly. Front desk service was nice at check in, the rest of the time it was ok but not overly attentive. The carpets on the stairs and hallways appeared dirty. Overall, the location made it with the stay.

2025-09-27 via Nuitee
G
Glenda friends
4
Pros:

Bathroom door did not close properly, leaving about a 1-2 inch gap so that when you sat on the commode, you could be seen from the outside. This necessitated holding the door closed while on the commode. The entire floor in the room had an oily feel to it, so that you could not walk around barefoot, so we had to make sure we had shoes and/or socks on. The remote stopped working, so we checked the batteries. They were corroded, so we went down and had to get another remote. One lamp didn't work. Flushing the toilet was very inconvenient as the button was under the bathroom shelf and you had to squeeze your fingers under to push it, and there was only about an inch gap to do that. If you have big hands, it would be even harder. Sometimes it wouldn't flush properly. Had two free waters in the room, but one had been opened and partially used. Air conditioning unit was noisy, and old fashioned. You could hear conversation from the next room through the bathroom vent as well.

2025-09-23 via Nuitee
A
ANASTASIIA
6
Pros:

2025-09-23 via Nuitee
B
Brooke friends
10
Pros:

Such a great vibe here!!

2025-09-22 via Nuitee
C
Cristian
10
Pros:

Everything good

2025-09-21 via Nuitee
D
David
10
Pros:

Great location

2025-09-21 via Nuitee
M
Madeline family
2
Pros:

This place is old and dingy, smelled damp and old. We took one look at room and got our money back and went somewhere else! Doesnt even deserve 2 stars!!

2025-09-20 via Nuitee
Z
Zoe partner
10
Pros:

Loved proximity to so many wonderful things, helpfulness of staff, reciprocal discounts and recommendations

2025-09-18 via Nuitee
K
Kathleen
10
Pros:

Hotel Carmel is a reasonably priced place to stay near to Santa Monica Boardwalk.

2025-09-15 via Nuitee
S
Susan
8
Pros:

The hotel was built in 1926, but it has been nicely renovated. The staff is very friendly. The room temperature was less than ideal, but that was on operator error so we got that worked out for the second night. There’s a lot of street noise that carries upstairs as well as our neighbors with their screaming kids. There is old-fashioned wiring that goes through the closet to different parts of the room that leaves one wondering if it’s up to code. Valet parking is convenient, but it is $35 a night as well as a hefty tourism tax that you have to pay when you check in. Otherwise it was convenient to the beach and to shopping and dining. I would recommend this place and would probably visit again.

2025-09-13 via Nuitee