Red Roof Inn Gastonia

Hotels
•
Red Roof Inn
1700 North Chester St, I-85 & Hwy 321 Exit 17, Gastonia, North Carolina, 28016 , Gastonia , US
1-704-864-9981

listing image 1
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Pets allowed

Facilities

ATM/banking
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable sleep
Cons:
Dirty rooms
Pests infestation

Categories

Cleanliness
4.29
Numerous reports of dirty rooms, with issues such as fleas, cigarette burns, and overall unsatisfactory cleanliness.
Service
8.26
Positive mentions of the staff being nice and helpful, despite the overall hotel conditions.
Location
6.8
Location was not highlighted significantly; considered average for a hotel.
Room Quality
5.25
Many complaints regarding the state of rooms, including pests, dirtiness, and maintenance issues.
Amenities
4.78
Missing breakfast and pool were noted, which detracted from the overall experience.
Value for Money
6.24
Perceived as not worth the price due to cleanliness and amenity issues.
Food and Beverage
5.79
No breakfast offered, which was a disappointment.
Overall Experience
5.76
Overall experience was mixed; satisfied with staff but many serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:47

Property Description

Convenient Amenities:
Enjoy complimentary wired and wireless internet access, a cozy lobby fireplace, and a convenient vending machine.

Delicious Breakfast:
Start your day with a complimentary continental breakfast served daily from 6:00 AM to 9:00 AM.

Featured Amenities:
Benefit from complimentary wired internet, a business center, and express check-out services during your stay.

Book your stay at Chester Inn in Gastonia for a comfortable experience just minutes away from Rankin Lake Park and other local attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 4.29
Service: 8.26
Location: 6.8
Room Quality: 5.25
Amenities: 4.78
Value for Money: 6.24
Food and Beverage: 5.79
Overall Experience: 5.76
J
Jalil
2
Pros:

Bath tub was dirty and had hair in it.
Sheets had cigarette burns in them.
Chair in the rooms was filthy and discolored.
Holes in the wall plus they had roaches.

2025-09-14 • via Nuitee
A
Angelica
2
FLEAS infestation
Pros:

This hotel needs to be shut down they have changed their name over three times. At first it was Days Inn then Quality Inn now Chester Inn. The rooms was infested with fleas. This hotel was not safe for my children and I.

2025-09-14 • via Nuitee
D
Daniel
10
Pros:

Good hotel

2025-09-12 • via Nuitee
J
John
6
Pros:

Place is being renovated, rooms are comfy, good value for what you get! But keep in mind the outside and roof is being renovated and so are the rooms still. Yet was quite and ok for the start

2025-09-07 • via Nuitee
J
Jeremy
10
Pros:

Great stay

2025-09-05 • via Nuitee
E
Edith
10
Pros:

Very clean

2025-09-04 • via Nuitee
E
Eric
2
Pros:

Too bad

2025-09-02 • via Nuitee
T
Tracy • family
10
Pros:

The staff was very nice. The hotel was clean. It would've been nice to use the pool but it was closed. The bathroom and curtains needs an update. For the price it was good.

2025-09-01 • via Nuitee
T
Tasha
2
Pros:

Cleanliness was below average. Gnats in room, cigarette holes in comforter and overall a nasty room. I didn’t even feel comfortable sleeping in the bed so I turned my key in & left!!!

2025-08-31 • via Nuitee
V
Verified traveler
6
Pros:

No breakfast no pool not worth the price

2025-08-26 • via Nuitee
N
Nathalie • partner
4
Pros:

Non smoking room had old cigarettes behind the mattress. Weird stale smell and dirty floors.

2025-08-26 • via Nuitee
W
Walter
10
Pros:

It was overall a good stay.

2025-08-21 • via Nuitee
D
David
10
Pros:

👍

2025-08-21 • via Nuitee
S
Sylvia
6
Pros:

Felt unsafe and dirty. Staff were wonderful.

2025-08-20 • via Nuitee
S
Sheila
10
Pros:

Fast and efficient

2025-08-10 • via Nuitee
J
Jonah
10
Good nights sleep!
Pros:

From the outside, I thought what did I do. Once I got my room, it was decent , clean, and comfortable!

2025-08-10 • via Nuitee
L
Linda • partner
6
Pros:

Room was clean and bed was comfortable. Small pillows on bed. Faucet loose in bathroom. Pool was green. Signs on door no longer serve a continental breakfast.

2025-08-03 • via Nuitee
K
Kevin
10
Pros:

Open rooms with high ceilings

2025-07-28 • via Nuitee
C
charles • partner
6
Pros:

Alot of uncomfortably situation crazy homeless people possible drugs

2025-07-27 • via Nuitee
N
Nikki • family
2
Pros:

Once checked in, we placed our belongings in the room, we left for the evening to drive down to South Carolina. When we returned around 10 PM, we walked into a nightmare—roaches were crawling everywhere, including across the floor and even inside the drawers.
It was so bad we couldn’t stay the night and had to leave immediately and find another place to stay.
Absolutely unacceptable conditions.

Won’t give you owners contact info, only said to call the hotel and ask for AD.

2025-07-27 • via Nuitee