Pullman Sydney Hyde Park

Hotels
Pullman Hotels and Resorts
8 (3469 reviews)
36 College St , Sydney , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty bathroom
Overpriced
Limited food options

Categories

Cleanliness
7.21
Multiple reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
9.18
Service was consistently praised across multiple reviews.
Location
8.72
Location was highlighted as a positive aspect, with easy access to various attractions.
Room Quality
8.17
Rooms were described as comfortable with a good view but some issues regarding cleanliness.
Amenities
8.2
The amenities were generally satisfactory, with some areas for improvement.
Value for Money
7.66
Guests felt the pricing was high compared to the services rendered.
Food and Beverage
6.71
Food options at the restaurant received negative feedback from several guests.
Overall Experience
8.18
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Luxurious Accommodations with Stunning Views
Experience the beauty of Sydney from Pullman Sydney Hyde Park, where every room offers breathtaking views of the park or city. Enjoy the comfort of spacious guestrooms equipped with modern amenities like an LCD TV and internet access.

Dining Options and Rooftop Relaxation
Indulge your taste buds at the hotel's two restaurants offering a variety of culinary delights. After a day of exploring the city, unwind at the rooftop pool and patio, soaking in panoramic views of Hyde Park.

Convenient Location and Easy Access to Attractions
Located in the Sydney CBD, Pullman Hyde Park is within walking distance to popular attractions like Pitt Street Mall and Darling Harbour. With a bus stop at the doorstep, exploring further to Bondi Beach is a breeze.

Book your stay at Pullman Sydney Hyde Park for a memorable and convenient Sydney getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 62 per day.

Location

Guest Reviews

8
Based on 3469 reviews
Cleanliness: 7.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 8.18
K
Krogstad solo_traveller se
10
2026-04-18 via Nuitee
I
Ian couple au
9
Excellent, Great Place to Stay, Food is Excellent, Nothing is a Problem.
Pros:

The staff were excellent, Friendly and knowledgeable with all my questions regarding the Hotel, Making any Dinner Reservations I required, Specially when I Broke a couple of Champagne Glasses, Accidentally , They Were replaced straight away.. The Maid Cleaner was excellent, Which kept my Room Very Clean, In Room Dining and ordering was Excellent.

Cons:

Probably Some More Towels For The Bathroom, and a couple of the Spa Bath, and a Glass Rack for the Champagne and Wine glasses, So they don’t fall over and break accidentally, and a Cleaning Cloth for any other spills were , the breakfast bench is,

2026-04-18 via Nuitee
L
Lisa couple au
7
2026-04-17 via Nuitee
S
stephen family_with_children ie
8
Perfect location and super value for a central hotel in Sydney
Pros:

The staff were super friendly and helpful. The location is just perfect for all sides of Sydeny. Very good value too for central hotel.

Cons:

The car park charges seemed very high and not included in stay rate. Breakfast was very basic. The view from the upper floors of Hyde park and cbd are fantastic - if I could make a suggestion, I’d get the window cleaners in

2026-04-17 via Nuitee
M
marisa family_with_children au
9
2026-04-16 via Nuitee
B
Ben family_with_children au
10
Pros:

Location and staff

2026-04-15 via Nuitee
R
Raphaela solo_traveller de
8
2026-04-15 via Nuitee
L
Lakal family_with_children au
10
Overall, we had a pleasant and enjoyable stay at the hotel.
Pros:

The staff were friendly and helpful. Rooms are spacious and clean. Convenient location.

Cons:

Nothing to mention

2026-04-14 via Nuitee
M
Mary Ann solo_traveller au
9
Pros:

Location , rooftop pool, the good view in our room and the staff are very helpful

Cons:

The television is a little bit off as it always has a weak signal

2026-04-14 via Nuitee
M
Mathew solo_traveller au
9
Pros:

The location is outstanding.

2026-04-14 via Nuitee
P
Post solo_traveller au
10
Pros:

Location and cleanliness.

Cons:

Nothing to not like. Great staff, clean and great location. We will be back!

2026-04-14 via Nuitee
P
Paul couple gb
7
2026-04-13 via Nuitee
T
Troy couple au
10
Staff went above and beyond to make our stay memorable.
Pros:

Clean, great location and the staff for very friendly and extremely helpful. The went above and beyond to make our stay comfortable and memorable. Will be making the Pullman the place we stay every time we visit Sydney.

2026-04-12 via Nuitee
F
Fiona solo_traveller gb
10
2026-04-12 via Nuitee
M
Medeline solo_traveller nz
8
Superb
Pros:

Well located. Comfortable beds. Helpful staff. Daily cleaning.

2026-04-11 via Nuitee
K
Kerry family_with_children gb
10
Excellent would definitely revisit and recommend.
Pros:

The staff were friendly and couldn’t do enough for us. Close proximity to the city through Hyde Park which was beautiful.

Cons:

Pool was busy so unable to use it at the time we wished to use it.

2026-04-11 via Nuitee
J
Johnson family_with_children nz
10
I enjoyed the time when staying
Pros:

The bed is comfortable. Room is clean

Cons:

It can take long time to wait for the life

2026-04-11 via Nuitee
J
Johnson family_with_children nz
9
2026-04-11 via Nuitee
G
Gerard family_with_children ie
5
The location is excellent, but the hotel itself is certainly dated and doesn't warrant 5-star rating
Pros:

The location is excellent, and the single best aspect of the hotel.

Cons:

There were a number of small things that weren't good.

The breakfast is a self-serve buffet style, which I wouldn't expect at a supposed 5-star hotel., with a very limited range, and no difference day on day Also, the only thing made to order is an omelette, and the other items depicted on advertisements in the elevators are ala carte and need to be paid for.

The rooftop pool isn't heated (or even warm, never mind hot) - any time we tried to use it the water was freezing cold, and uncomfortable to attempt. Even to go swimming our family group of four had only two slippers and two robes available.

Now the major issues. We stayed for eight nights, and half-way through our stay the air-conditioning created a water leak in the room. We were asked to move, and moved to a 'lesser' room (insofar as the fridge was worse (smaller, without a side tray), the view not as good, the tap in the bathroom leaked water constantly, etc.) and were compensated with two 'free drink' vouchers, for a family of four. And when my wife tried to use them the free drinks were limited to wine or beer, neither of which she drinks, and weren't allowed use them for anything else.

Also, there was a broken glass in our room when we were moved into the new one, which was definitely a dangerous items lying about.

2026-04-11 via Nuitee
K
Krogstad family_with_children se
10
2026-04-10 via Nuitee