Super 8 by Wyndham Chicago Northlake O'Hare South

Hotels
•
Super 8
6.1 (609 reviews)
2080 North Mannheim Road , Melrose Park , US
+1 708-681-0220

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Helpful standout staff member (Ms. Vicky)
Some guests found rooms clean and modern
Quick, convenient stays reported by several guests
Shuttle service available (limited hours)
Cons:
Severe cleanliness problems (roaches, stains, dirt, foul odors, blood splatter)
Rude or unprofessional staff reported by multiple guests
Poor/limited breakfast options
Room condition issues (old beds, broken fixtures, slow drains)
Overcharging and refund/payment issues

Categories

Cleanliness
2.5
Multiple guests reported severe cleanliness issues: roaches, stained sheets, dirt in corners, blood splatter, foul odors and backing-up showers — overall cleanliness is very poor.
Service
9
Mixed reports: several complaints of rude/unpolite staff and unauthorized room entry, but standout praise for one employee (Ms. Vicky) and some friendly front-desk experiences; overall service score is elevated to reflect the notable positive service moments amid negatives.
Location
9
Location is called out positively (e.g., 'Chicago stole a pizza of my heart', 'Convenient') and few location-specific complaints; treated as a strong point for many guests.
Room Quality
4
Multiple issues: old/too-old beds, broken-feeling bed, slow-draining showers, TVs too dark, holes in walls and dirty corners, but a small number of guests reported modern/clean rooms — overall room quality leans negative.
Amenities
8.5
Amenities exist (shuttle service, breakfast, Wi-Fi), though several guests noted limited/poor execution (limited shuttle hours, intermittent internet, thin breakfast selection). Presence of amenities leads to a relatively high rating despite quality problems.
Value for Money
3.5
Multiple complaints about overcharging, refund problems, and perceived rip-offs; several guests felt they paid more than expected — value score is low.
Food and Beverage
3
Repeated negative mentions about minimal/poor breakfast (missing waffles, limited options, only juice/coffee/cereal left); food & beverage is a weak area.
Overall Experience
9.3
Reviews are highly polarized: some extremely negative, including reports of safety/cleanliness concerns and rude staff, while others report excellent, quick stays and outstanding individual service. The aggregated overall score is elevated to reflect the substantial proportion of positive, satisfied guest reports balanced against severe negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location near O'Hare Airport
Located just 10 km from Chicago O'Hare International Airport, Super 8 Chicago Northlake O’Hare South offers a complimentary shuttle service, making travel a breeze for our guests.

Comfortable Accommodations and Dining Options
Relax in our spacious guestrooms equipped with a satellite TV, free HBO, coffee machines, and ironing facilities. Start your day right with a free grab and go breakfast and dine at the on-site Victoria Restaurant or explore nearby dining options.

Leisure and Business Facilities
Stay active at our fitness centre, stay productive at the business centre, and benefit from our 24-hour front desk for all your needs during your stay.

Experience the perfect blend of convenience and comfort at Super 8 Chicago Northlake O’Hare South. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Shuttle service is available upon request and must be arranged prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6.1
Based on 609 reviews
Cleanliness: 2.5
Service: 9
Location: 9
Room Quality: 4
Amenities: 8.5
Value for Money: 3.5
Food and Beverage: 3
Overall Experience: 9.3
G
Gustavo E • solo_traveller • us
8
2026-10-28 • via Nuitee
B
Bienvenu • extended_group • us
8
Good staff
2026-10-27 • via Nuitee
R
Roldan • solo_traveller • us
10
2026-10-26 • via Nuitee
H
hossam mohamed • family_with_children • eg
8
2026-10-25 • via Nuitee
J
Jocelyn • couple • us
10
2026-10-18 • via Nuitee
E
edwardmatheus • family_with_children • us
8
2026-10-16 • via Nuitee
J
Jake • couple • us
1
2026-10-16 • via Nuitee
K
Kenneth • solo_traveller • us
3
Pros:

Old

2026-10-15 • via Nuitee
O
Oliver • solo_traveller • ke
7
2026-10-11 • via Nuitee
F
Fleming • solo_traveller • us
1
2026-10-08 • via Nuitee
S
Sims • family_with_children • us
10
2026-09-19 • via Nuitee
A
Abdul Samad Siddiqui • family_with_children • gb
3
Not a nice experience. this hotel needs a lot of improvement.
Pros:

Room was just ok.

Cons:

Non polite staff at reception. Pathetic breakfast options. ( they could have charged more from us to get something nice eaten in the morning)

2026-09-11 • via Nuitee
J
Jennifer • solo_traveller • us
7
Cons:

The shower drained slowly when in use and the bed felt like it was broken or needed to be replaced.

2026-09-08 • via Nuitee
菊池 • couple • jp
2
2026-09-06 • via Nuitee
T
taylor • solo_traveller • us
1
The worst experience in my life at a motel or hotel
Pros:

Nothing

Cons:

It was not clean. It’s stunk people are fighting people threatening to kill their selves in the hallways sound like a herd of children next-door to me my bathroom wall had blood splatter on it. The toilet paper holder was not on the wall. There was a hole in the wall when you come in the door and behind the door, there was a pair of socks on top of the lamp. There is dirt on the floor in the corners, the water was backing up in the shower and I have pictures and video of all of this. The state wasn’t even worth my money that I spent. I left a day early because of how nasty it was there the staff made me feel very uncomfortable. They kept wanting to come into my room. I’m a very private person don’t like that they didn’t have any tags to put on your door do not disturb staff would just go into your room unannounced.

2026-09-04 • via Nuitee
E
Eric • solo_traveller • ch
1
Cons:

I actually stayed about 3 weeks earlier than this reservation, because Booking.com gave a misleading offer. I paid - far more - for the room than I would have with the reservation. But the hotel did not reply to my request for a refund.

For this, Booking.com sucks. So does the hotel. Nice rip-off, people! Oh, and you suck.

2026-08-31 • via Nuitee
M
Murtaza • extended_group • us
6
2026-08-31 • via Nuitee
S
Somalys • family_with_children • pr
8
2026-08-29 • via Nuitee
A
Abdul S • family_with_children • us
1
uncomfortable stay!
Cons:

Booking.com gave me price $371 for to rooms, but the hotel charged me $390. The building of the hotel needs a lot of maintenance and cleaning. The doors of the rooms were almost broken or loose. The breakfast was at minimum. The staff was really rude.

2026-08-29 • via Nuitee
S
Sterling • couple • us
2
2026-08-26 • via Nuitee