Hotel Metropol WELLNESS & CONGRESS HOTEL

Hotels
8.8 (1064 reviews)
Štefánikovo námestie 2 , Spišská Nová Ves , SK

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good wellness facilities
Delicious breakfast
Spacious and clean rooms
Cons:
Limited bar hours
Small gym
Some rooms may be too small for two guests
Tight bathroom space in some rooms

Categories

Cleanliness
8.26
Overall cleanliness is satisfactory, with notes on the cleanliness of rooms.
Service
9.23
Staff is friendly and helpful throughout the hotel.
Location
8.77
Excellent location, convenient for business and sightseeing.
Room Quality
8.72
Rooms are spacious and clean, though some find them small for two.
Amenities
8.75
Wellness facilities are good, although some amenities could be enhanced.
Value for Money
8.71
Good value for the services and amenities offered.
Food and Beverage
8.76
Breakfast and dining options were satisfactory, with a decent variety.
Overall Experience
9.23
Overall experience is very positive; guests would recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:33

Property Description

Luxurious Spa Centre
Hotel Metropol offers a top-notch spa experience with 5 saunas, a hot tub, massage showers, and more, perfect for relaxation after a day of exploring Slovak Paradise National Park.

Casa Havana Restaurant
Indulge in a culinary journey at the Cuban-style Casa Havana Restaurant, where you can savor a variety of dishes and drinks in a charming winter garden or on the summer terrace.

Convenient Location
Situated near various attractions like the Ice hockey stadium and the historic centre of Levoca, Hotel Metropol provides easy access to explore the beauty of Spišská Nová Ves.

Ready to experience comfort and luxury at Hotel Metropol? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KSC

Location

Guest Reviews

8.8
Based on 1064 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
T
Tomáš • couple • sk
10
Pros:

Pobyt v tomto hoteli veľmi odporúčam. V cene sú chutné raňajky a neobmedzený vstup do wellness v čase otváracích hodín. Chcem sa ešte aj touto cestou poďakovať masérke Veronike za úžasnú masáž a dúfam, že recepcia moju pozitívnu skúsenosť posunula jej i vedeniu hotela

Cons:

Hlučnosť niektorých ubytovaných hostí v reštaurácii i vo wellness, nerešpektovanie bezplavkovej zóny vo wellness niektorými hosťami a nesprávna kultúra a hygiena saunovania - nepoužívanie plachty pod celým telom

2026-10-27 • via Nuitee
E
Elwira • couple • pl
10
Cons:

Zbyt krótkie godziny dostępu do strefy saunowej.

2026-10-23 • via Nuitee
O
Oravcová • couple • sk
7
Pros:

Poloha v blízkosti centra mesta.

2026-10-22 • via Nuitee
T
Tomáš • solo_traveller • at
6
Sklamany
Cons:

Wellness ok az na cistotu. WC v izbe divno zapachalo a casnika pri ranajkach mala neprijemny pristup, stare potraviny, sklamany…

2026-10-18 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-10-14 • via Nuitee
R
Rehus • solo_traveller • sk
10
Pros:

Všetko. Prístup personálu......

Cons:

Nič

2026-10-11 • via Nuitee
R
Rastislav • solo_traveller • sk
10
2026-09-17 • via Nuitee
R
Renata • extended_group • sk
10
2026-09-14 • via Nuitee
T
Tomáš • couple • sk
10
2026-09-09 • via Nuitee
Z
Zdeněk • solo_traveller • cz
9
2026-09-05 • via Nuitee
M
Maud • couple • fr
9
Chambre superbe.
Pros:

Chambre au top

Cons:

Il faut être nu pour le SPA… maillots de bain interdits. Je n’ai pas du tout apprécié, donc n’ai pas pu profiter du SPA.

Lors du petit déjeuner, plusieurs plats étaient vides et la machine à boisson était en panne.

2026-09-02 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Wspaniałe miejsce 20 minut od Słowackiego Raju. Przemiły i pomocy personel. Strefa welness obszerna i urozmaicona w cenie pobytu. Spory parking przed hotelem, W bliskiej okolicy liczne sklepy i restauracje.

2026-09-02 • via Nuitee
J
Jubin Hossein • couple • at
10
2026-08-28 • via Nuitee
A
Attila • solo_traveller • hu
7
Pros:

Az elhelyezkedés nagyon jó volt, a város központjában, könnyen megtalálható és elérhető. A parkolás ingyenes, de a kijelentkezéskor aktiváltatni kell a belépésnél kapott kártyát.

Cons:

A wellness használat csak fürdőruha nélkül!

2026-08-27 • via Nuitee
M
Martina • couple • cz
8
Pros:

Pokoj byl hezký,ubytování v centru.
Pokoj byl útulný a prostorný.

Cons:

V pokoji nebyla klimatizace,což při velkých vedrech byl dost problém.Nevěděli jsme,že je možné si před příjezdem vyjednat i pokoj s klimatizací,počítali jsme s tím,že klimatizace bude v hotelu standardem.
Snídaně by mohla být bohatší.

2026-08-27 • via Nuitee
H
Holub • solo_traveller • sk
10
2026-08-26 • via Nuitee
A
Alberto • family_with_children • es
6
Pros:

La disponibilidad de parking gratuito y la amplitud de la habitación.

Cons:

La falta de aire acondicionado en la habitación para un hotel de dicha categoría, la escasa variedad en el desayuno, así como la lentitud en el servicio del restaurante.

2026-08-25 • via Nuitee
P
Peter • couple • sk
10
Pros:

Moderná a čistá izba, navyše priestranná. Neobmedzený vstup do wellnes, ktorý je na vysokej úrovni. Hotel je 2min na pešo od centra. Bohato pripravené raňajky.

2026-08-24 • via Nuitee
R
robomotorkar • extended_group • sk
10
Mototrip okolo Slovenska
Pros:

Pekné a priestranné izby, pohodlné postele, kúpeľňa oddelená od WC a dostatok vešiakov aj odkladacieho priestoru. Pre motorkárov veľká výhoda parkovanie v uzavretom dvore. Vynikajúce raňajky. Milá a ústretová recepčná. Celkovo super ubytovanie, určite odporúčam! 👍

2026-08-24 • via Nuitee
M
Miroslav • solo_traveller • sk
5
Cons:

Stravovanie a vírivka bez plaviek

2026-08-23 • via Nuitee