Hôtel Windsor City Center

Hotels
•
Independent
5.6 (16 reviews)
Début d'Avenue d'Anfa, en face au rond point oued el makhazine, Casablanca, Casablanca-Settat , Casablanca , MA
212-522267354

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / attentive reception (multiple mentions)
Central, convenient location
Some guests praised the breakfast
Good view from some rooms
Helpful concierge/porters
Cons:
Poor cleanliness: mold, damp, dirty rooms, reports of bites/mites
Room quality: small/outdated bathrooms, low ceilings, worn fixtures
Street and construction noise; parking difficulties
Amenities in poor condition: broken safe, small/dirty elevator, AC issues
Mixed/poor food quality for some guests; general need for renovation

Categories

Cleanliness
3
Multiple reviews mention mold, damp/odor, dirty sheets, stains, sand/debris and general poor housekeeping; at least one guest reported bites/mites in the mattress.
Service
9
Repeated praise for staff: friendly, helpful reception/concierge, specific thanks to Elias and attentive porters; service is a clear strong point.
Location
7
Many guests note a central, convenient location with good views from some rooms; some complaints about street noise and difficult parking reduce the score slightly.
Room Quality
3.5
Frequent comments about small/poorly lit bathrooms, low ceilings, worn fixtures, broken windows/infills, uncomfortable beds and generally tired rooms in need of renovation.
Amenities
4
Reports of non-working safe, tiny/dirty elevator used by builders, limited bottled water, inconsistent air-conditioning and generally aging facilities.
Value for Money
5
Mixed signals: some guests say fair price/good value while others explicitly note prices are high given the state of the hotel.
Food and Beverage
5.5
Breakfast opinions are mixed — several guests found it acceptable or good, while others reported poor/old food and disappointment.
Overall Experience
7.8
Overall a mixed experience: staff and location salvage many stays despite recurring cleanliness, room quality and amenity issues; many guests still had a usable stay thanks to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-19 07:56

Property Description

Terrace and Garden Views
Enjoy stunning views from the terrace and garden of the hotel, perfect for relaxation and unwinding after a day of exploring.

Local Cuisine Breakfast
Start your day with a complimentary local cuisine breakfast served daily, a delightful way to experience the flavors of the region.

Convenient Amenities
Benefit from services like room service, a 24-hour front desk, and a multilingual staff. Plus, stay connected with complimentary wireless internet access throughout the property.

Immerse yourself in the heart of Casablanca at Hôtel Windsor City Center, ideally situated for discovering the city's landmarks and attractions. Book now for a memorable stay!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5.6
Based on 16 reviews
Cleanliness: 3
Service: 9
Location: 7
Room Quality: 3.5
Amenities: 4
Value for Money: 5
Food and Beverage: 5.5
Overall Experience: 7.8
P
Polina • extended_group • ru
10
2026-07-25 • via Nuitee
I
Ismail • solo_traveller • ma
8
2026-07-24 • via Nuitee
A
Ahmed • solo_traveller • no
5
Pros:

Personalet var hyggelig og velkommenst og hjelpsomme.

Cons:

Vinduer på rommet var ikke isolert og du hører lyder fra gata ( folk, biler, og alt ). Badet og toalettet mest tingene var ødelagt og var ubehagelige å bruke de

2026-07-23 • via Nuitee
E
El hassane • family_with_children • ma
2
2026-07-23 • via Nuitee
A
ABDELFETTAH • couple • ma
1
2026-07-23 • via Nuitee
Y
YOUSSRA • solo_traveller • be
1
2026-07-23 • via Nuitee
E
Ed Dahbani • solo_traveller • fr
9
2026-07-23 • via Nuitee
A
Alyaa • family_with_children • ca
7
Pros:

Kind staff, beautiful location

Cons:

It is very old . Air conditioning and fridge don’t work

2026-07-22 • via Nuitee
H
Hamid • couple • fr
8
2026-07-21 • via Nuitee
O
Oussama • solo_traveller • ma
8
2026-07-21 • via Nuitee
A
Abdellah • solo_traveller • ma
9
2026-07-21 • via Nuitee
J
Jaciara • extended_group • pt
8
Muito proveitosa!
Pros:

Funcionários muitos solicitos

Cons:

Vazamento no banheiro depois do banho

2026-07-21 • via Nuitee
M
mordhi • couple • sa
4
يحتاج اعادة التاهيل
Pros:

المكان

Cons:

لايوجد مايميز

2026-07-20 • via Nuitee
K
Kawtar • solo_traveller • ma
8
2026-07-20 • via Nuitee
N
Nadia • family_with_children • nl
1
Slecht
Pros:

De ligging

Cons:

Het wordt allemaal mooier verwoord dan dat het werkelijk is. En de hygiëne laat ook te wensen over. Kortom een 2. Niet alles geloven wat je ziet.

2026-07-20 • via Nuitee
M
Mounir • solo_traveller • fr
10
2026-07-20 • via Nuitee
A
Ali • solo_traveller • ma
6
Pros:

Ras

Cons:

Moyenne

2026-07-19 • via Nuitee
M
Mansour • solo_traveller • ma
5
2026-07-19 • via Nuitee
F
Fatoumata • family_with_children • fr
5
2026-07-19 • via Nuitee
D
Dana • solo_traveller • ma
4
2026-07-18 • via Nuitee