Embassy Suites by Hilton Omaha Downtown Old Market

Hotels
•
Embassy Suites Hotels
8.4 (852 reviews)
555 South 10th Street , Omaha , us
+1 402-346-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Cleanliness issues
Parking costs
Dated furnishings

Categories

Cleanliness
6.79
Multiple mentions of cleanliness issues, including a bathtub that didn't drain properly and unpleasant odors.
Service
9.26
Staff was very helpful and accommodating, with prompt responses to requests.
Location
9.3
Excellent location with easy access to local attractions.
Room Quality
7.75
Some complaints about room furnishings being dated and maintenance issues.
Amenities
8.78
Enjoyable amenities like a happy hour and breakfast, though some improvements needed.
Value for Money
8.24
Good value overall, but parking issues and unexpected costs noted.
Food and Beverage
8.29
Breakfast food had some inconsistencies, but overall positive experiences reported.
Overall Experience
8.76
Good experience overall with some notable issues but highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Spacious 2-Room Accommodations
The all-suite hotel in the historic Old Market area offers guests spacious 2-room accommodations, ensuring comfort and ample space during their stay.

Convenient Location
Situated close to main Omaha city centre attractions, guests can easily explore popular sites such as the Orpheum Theatre, Omaha Children's Museum, and Henry Doorly Zoo, all located nearby.

Modern Amenities
Embassy Suites by Hilton Omaha Downtown Old Market provides modern amenities including a free daily breakfast, complimentary evening reception, a state-of-the-art fitness centre, and free airport transfers for a convenient and enjoyable stay.

Ready to experience comfort and convenience in the heart of Omaha? Book your stay at Embassy Suites Omaha-Downtown/Old Market now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Fri, Sep 11, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

8.4
Based on 852 reviews
Cleanliness: 6.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
R
Raquel • couple • us
10
We only stayed for a night but everything was excellent and clean the staff was very nice and helpful.
Pros:

Very clean

2026-08-27 • via Nuitee
R
Ricky • couple • us
8
2026-08-24 • via Nuitee
T
Torri • family_with_children • us
9
2026-08-22 • via Nuitee
M
Mark • couple • us
10
Great time! Clean! Breakfast AMAZING!
Pros:

Breakfast

Cons:

Nothing

2026-08-22 • via Nuitee
J
Jill • solo_traveller • us
8
Pros:

Always love staying here with the happy hour & breakfast. So convenient to everything. The whole staff is amazing & so polite.

Cons:

Having a room next to the elevator is very noisy. Next time I will ask for a different room. Otherwise the rooms are wonderful!

2026-08-20 • via Nuitee
J
Jeff • couple • us
10
2026-08-19 • via Nuitee
N
Naoko • family_with_children • us
9
2026-08-17 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-14 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-14 • via Nuitee
C
Choiniere • solo_traveller • us
10
Great family stay
Pros:

Great location, very nice spacious rooms. Breakfast and happy hour were great.

Cons:

Pool was a little small and got crowded, but that is expected with a large hotel.

2026-08-13 • via Nuitee
L
Laura • couple • us
10
2026-08-12 • via Nuitee
S
Stacey • family_with_children • us
9
2026-08-12 • via Nuitee
C
Carolyn B • solo_traveller • us
10
All staff: kind, welcoming, eager to help: night manager at arrival, dining room
Pros:

Other guests helped me navigate the lines at my first breakfast. Taelorrae’s mother was exceptional that first morning: she noticed I had nothing to drink and quickly provided some hot black tea and milk; then offered to get me some blueberry pancakes and wrapped them to take to my room to enjoy. My whole reason for staying in your hotel was to celebrate my 80th birthday at M’s Pub just 2 blocks away, all day Saturday July 11. The train from IL arrived Omaha 2-1/2 hours late, well after midnight. And the train back home departs Omaha at 420 am.

2026-08-11 • via Nuitee
H
Hoy • solo_traveller • us
10
Pros:

I liked everything really...everyone friendly, nice room and really loved the breakfast. Coming back in Sept.

Cons:

I really can't think of anything I didn't like...everything was wonderful.

2026-08-11 • via Nuitee
C
Cory • family_with_children • us
10
Staff was great, nice rooms, good breakfast, good pool area. Would stay again with kids
Pros:

Close to downtown and Omaha zoo!

2026-08-11 • via Nuitee
J
Josh • family_with_children • us
9
Pros:

Great location, very clean, breakfast was incredible, friendly staff.

Cons:

Pool too small

2026-08-10 • via Nuitee
J
Joel • couple • us
10
2026-08-10 • via Nuitee
M
Matthew • family_with_children • us
8
Cons:

Didn't like having to pay for parking

2026-08-09 • via Nuitee
M
matt • extended_group • au
8
Great location and very comfortable
Pros:

Central to all the main areas

Cons:

We’ll set out and modern but blended in with the surrounding , staff were very polite and friendly.

2026-08-08 • via Nuitee
K
Katie • extended_group • us
8
Pros:

location and it was a nice hotel.

Cons:

Extra cost for valet

2026-08-06 • via Nuitee