Residence Inn by Marriott Dallas Frisco

Nice room

Jaime M, Chief Engineer…
Keep this Guy!!

He got the job done…
Great Job on replacing the security Latch..!!

Rameika , Ashley and Rob are absolutely amazing. They care about the customer and each other. You have a wonderful team here and I can’t wait to stay here again.

My family were waiting for a much needed break, and this is exactly what we were looking for. The service was great, and Ashley and Lauren, especially, were so sweet and accommodating. The hotel was also spacious, and the rooms were very clean and had everything you could think of.

Our stay here at the Residence Inn has been phenomenal. Nitra at the front desk was great at helping check us in, and when we got to our room, it was extremely clean and tidy. Breakfast the next morning was fantastic, and the staff throughout the day was very accommodating. The cherry on top was Nitra and Chef Chris going out of their way last minute to help make my wife and I’s anniversary special. Overall 10/10 experience!

I can’t express my gratitude to the whole staff during our long stay. Cheerful, courteous staff exemplified a well managed hotel team. The staff that prepares breakfast are amazing and I loved the interaction with our 5 year old grandson when he visited us.
The front desk staff is amazing as well. Professionalism really does not say enough. This Marriott team is to be commended as they exemplify service above self. Thank you for making us feel
Like family during our stay. Neal & Laurie Baker.

Raul was the best! Our work crew needed another round before finalizing a work deck and he kept us going!

Everything was great, we had a great experience

I would like to recognize Nitra at the front desk of the Residence Inn Marriott in Frisco, Texas for her outstanding customer service. From the moment I arrived, she was incredibly lovely, personable, and professional. She made me feel genuinely welcomed and went above and beyond to ensure my stay was comfortable and enjoyable.

Nitra has a warm personality, excellent communication skills, and carries herself with true professionalism. It’s rare to encounter someone who combines kindness, efficiency, and attention to detail so naturally. She represents the Marriott brand exceptionally well and is truly an asset to the hotel.

Thank you, Nitra, for providing such an excellent guest experience. Your hospitality was greatly appreciated.

Our service was outstanding. Ther rooms and amenities were excellent! Our guest representative Nitra was amazing! Very friendly, informative as well as a pleasure to meet. We will definitely stay here again in the future.
Thanks,
Mrs. Brenda Pollard

Robert smith worked tirelessly with me to help get points restored. He went above and beyond to fix this error. Thx Robert!

it was a great experience,

First, I have to thank Nitra & Rameka!! My 3 kids and I needed a room last minute due to our home undergoing lots of paint/construction during their school week and those two sweet ladies helped me out TREMENDOUSLY!!! Very welcoming and made sure that we were well accomodated. The room is BEAUTIFUL and the kitchen has everything that I need to make the kids lunches for tomorrow’s school day. Very grateful. It’s been a long week so those two ladies are very much appreciated in helping us feel calm and welcome :)
The service, amenities, cleanliness, atmosphere and location are everything I could’ve asked for.
Sincerely

My experience was very pleasant. All of the staff was extremely friendly, accommodating and very professional. One staff member by the name of Nitra showed outstanding hospitality. She was welcoming, inviting and always went above to solve any issues or answer any questions that we had. We will absolutely be returning for future visits.

Nitra is an amazing front desk receptionist! She’s very warm & welcoming and helped me sort out my parking situation. She’s an asset to this company!

Comfort

Always my go to when in Dallas. Teesha and Dion were incredibly helpful. I will continue to come back.

Good modern hotel, no complaints. Excellent wallpaper in every room