Delta Hotels by Marriott Ashland Downtown

Hotels
Delta
9.2 (407 reviews)
1441 Winchester Avenue , Ashland , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Comfortable beds
Great location
Friendly staff
Cons:
High breakfast cost
Limited amenities
Some cleanliness issues

Categories

Cleanliness
8.72
Mixed reviews; some mention cleanliness positively while others express it could be better.
Service
10
Mostly positive feedback on staff friendliness and service quality.
Location
10
Many reviews highlight the great location, particularly walkability.
Room Quality
9.22
Generally comfortable; some guests mention beds being too soft or cramped spaces.
Amenities
8.72
Limited amenities mentioned; no pool and mixed feelings about food options contribute to a lower score.
Value for Money
8.72
High prices for the first night highlighted as a negative, impacting perceived value.
Food and Beverage
8.22
Negative sentiment regarding high breakfast costs and limited dining options.
Overall Experience
10
Overall pleasant stays and many returns highlight positive guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:38

Property Description

Luxurious Amenities

Delta Hotels by Marriott Ashland Downtown offers a range of luxurious amenities for its guests, including a fitness centre, shared lounge, and terrace. With free private parking and free WiFi throughout the property, guests can enjoy a comfortable and convenient stay.

Dining Options

Guests can indulge in delicious dining options at the on-site restaurant, or opt for room service for a more private meal. The à la carte breakfast is a must-try, providing a delightful start to the day.

Convenience and Comfort

From the 24-hour front desk to the business centre and bar, Delta Hotels by Marriott Ashland Downtown ensures that guests have everything they need for a seamless stay. The non-smoking property is conveniently located near popular points of interest, making it an ideal choice for travelers.

Book your stay at Delta Hotels by Marriott Ashland Downtown for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 407 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.22
Overall Experience: 10
C
CRAIG couple us
7
Pros:

Location

Cons:

Bed was uncomfortable hurt my back

2026-07-25 via Nuitee
S
susan solo_traveller us
9
Pros:

The room was comfortable

Cons:

The parking was horrible

2026-07-20 via Nuitee
J
john couple us
9
2026-07-20 via Nuitee
D
Damon couple us
10
It was great! When we’re in Ashland again we will stay here.
Pros:

Very clean

Cons:

Nothing.

2026-07-13 via Nuitee
J
Jonathan solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-06-15 via Nuitee
K
Kaitlyn couple us
10
2026-06-10 via Nuitee
R
Robert extended_group us
9
A good trip overall.
Pros:

The staff at the bar and restaurant were overworked but very friendly.

Cons:

I originally requested a suite when booking online but settled for the two queen beds.

2026-06-05 via Nuitee
V
Valorie couple us
10
Loved the hotel, employees need to be trained better!
Pros:

The location of the hotel was great! Walking distance to the venue we went to see a concert. Parking was AWESOME! Extremely clean and the shower was great as well.

Cons:

Here is the problem I had. I went through Booking.com so that I could put the cost of my room on a 4 payment plan (paypal). When we arrived I gave my debit card to use for incidentals (not an issue). When I checked out, the employee on duty ran my card for the total amount to come out of my checking account ($187.73). When I was 1/2 way home I discovered this and I called the hotel. I was told that it was an accident and that they had already unsubmitted it and it would take a few days to fall off. Well if it doesn't fall off this morning then my account will go in the negative and I will be charged an additional $35 by my bank. I am hoping this doesn't happen. Employees should really be trained to double check the accounts and just not assume everyone is paying with a debit/credit card!! Overall I loved the hotel but I am very upset about this transaction. Once I see if this is taken care of, then I will change my rating.

2026-05-18 via Nuitee
L
Lisa couple us
10
Simply, enjoyable!
Pros:

Arrived later than planned, had a delicious dinner! Afterwards we enjoyed music at the bar and a couple drinks. Bed was super comfy! Thank you for an excellent stay! And, super friendly staff!!

2026-05-11 via Nuitee
D
Debra couple us
10
Pros:

Very convenient to the venue we were attending

2026-05-07 via Nuitee
A
Austin couple us
10
2026-04-27 via Nuitee
S
Stanley couple us
10
2026-04-22 via Nuitee
L
Leigh couple us
10
2026-03-07 via Nuitee
N
Nicole extended_group us
10
Pros:

Great clean and comfortable place, great location.

Cons:

Construction around the site was a mess and the parking lot was terrible.

2026-03-02 via Nuitee
B
Ben solo_traveller us
1
Not worth the extra money.
Pros:

Clean, newer hotel.

Cons:

Half of the lobby was covered up with plastic due to a water leak that caused damage and is being repaired. My room had no heat, I notified the front desk, she informed me she could let me change rooms once, but the whole system was down, so there would be no heat in any rooms until the morning. It was 62 degrees when I went to sleep, 60 degrees when I woke up. Then I went to warm up in the shower, and the water was a little above lukewarm. This should have been made known to me immediately upon checking in. Maybe offer a discount because your entire lobby is under construction, and you have no heat or hot water…

The staff acted like they would be helpful with me receiving a refund, but nobody answered the phone when my booking agency called them twice- 5 minutes after I had a conversation with them.

2026-02-24 via Nuitee
F
Fisher family_with_children us
10
2026-02-12 via Nuitee
A
Amber family_with_children us
10
2026-01-28 via Nuitee
P
Pierpaolo couple nl
8
2026-01-20 via Nuitee
R
Roger extended_group us
10
2026-01-20 via Nuitee
R
Rebecca extended_group us
10
2026-01-19 via Nuitee