Fairfield Inn & Suites by Marriott Kalamazoo

Hotels
•
Fairfield Inn
8.1 (263 reviews)
3303 Retail Place Drive , Kalamazoo , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly and accommodating staff
Good location near shopping and restaurants
Clean hotel ambiance
Cons:
Dirty pool and unclean toilet
Breakfast food quality was poor
Room issues with cleanliness and maintenance

Categories

Cleanliness
7.68
Several complaints about cleanliness, such as the dirty pool and unclean toilet.
Service
9.15
Staff was consistently described as friendly and accommodating.
Location
8.69
Good location near shopping and restaurants.
Room Quality
7.64
Mixed reviews; some rooms were acceptable, but others had issues like old equipment.
Amenities
7.17
Amenities such as the TV and breakfast received negative remarks.
Value for Money
8.13
Overall acceptable value but noted discrepancies in room pricing.
Food and Beverage
7.68
Breakfast was often cold and lacked variety.
Overall Experience
8.65
Despite issues, overall experience was positive, highlighted by friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:37

Property Description

Modern Accommodations

Discover modern accommodations at Fairfield Inn & Suites by Marriott Kalamazoo. Enjoy the convenience of free bikes, private parking, and a shared lounge during your stay.

Relaxation and Convenience

Unwind in the indoor pool or take advantage of the 24-hour front desk services. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions

Explore nearby attractions such as the Gilmore Car Museum and Western Michigan University. With easy access to the airport and other key locations, your stay at Fairfield Inn & Suites promises both comfort and convenience.

Book your stay at Fairfield Inn & Suites by Marriott Kalamazoo today for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 263 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 7.17
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.65
J
John • solo_traveller • us
8
Nice room and a great breakfast was included.
Pros:

Nice room with a good breakfast included.

Cons:

Nothing

2026-02-12 • via Nuitee
R
Robin • couple • us
7
2026-01-20 • via Nuitee
J
Janine • extended_group • us
10
Room was very comfortable and clean.
Pros:

Clean & modern.

2026-01-19 • via Nuitee
T
Timothy • couple • us
8
Pros:

Didn't think much of the breakfast at all. Everything was cold except the eggs that came out just about the time we were leaving. Location of dining was good.

Cons:

Breakfast and one blind in our room (104) was disconnected at the top so couldn't get completely closed for our comfort.

2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
10
Pros:

Comfort & location.

Cons:

Nothing

2026-01-18 • via Nuitee
D
Dennis • family_with_children • us
10
2026-01-18 • via Nuitee
C
Carmen • family_with_children • us
10
2026-01-08 • via Nuitee
M
Michelle • couple • us
8
2026-01-03 • via Nuitee
E
Emily • family_with_children • us
10
2025-12-22 • via Nuitee
D
DONALD • couple • us
7
It was okay but could have been better
Pros:

The breakfast and the location were good

Cons:

We found an old coffee filter in the coffee machine. Had a problem trying to adjust the tempera ture

2025-12-18 • via Nuitee
C
Connie • couple • us
10
2025-12-12 • via Nuitee
A
Alison • couple • us
8
2025-12-11 • via Nuitee
S
Shaawntae • family_with_children • us
9
Pros:

It was a really nice and clean hotel, good location near shopping, restaurants and an airplane museum called Air Zoo. The people seem to be pretty nice hear as well. I had no issues with the bed.

Cons:

A little more towels could have been In the room & the remote did not work. The up, down, left right button wouldn't work, the ok select button wouldn't work. In order to watch tv you literally had to hit the numbers according to what the guy at the front desk told me. Was not happy I could not use my firestick or even watch Netflix through their tv. If that's something that doesn't bother you then great. They just need to fix their remotes apparently it's like that for all their tv's until its updated. Other than that the actual rooms & services was good!

2025-12-07 • via Nuitee
J
Jayne • solo_traveller • us
9
2025-11-21 • via Nuitee
K
Klinkner • family_with_children • us
10
Pros:

Everything

Cons:

That we had to leave

2025-11-17 • via Nuitee
J
Jenni • couple • us
10
2025-11-13 • via Nuitee
J
Jamila • solo_traveller • us
10
This was a great place to stay I will be going back
Pros:

I checked in around 7:30/8 pm, and the young lady who checked me in was awesome. She even gave me a call an hour after I got in my room just to make sure I was ok.

Cons:

N/A

2025-10-30 • via Nuitee
K
Kelly • solo_traveller • us
4
Pros:

The front desk staff was friendly

Cons:

I booked this hotel partly for the pool. However, the pool was dirty with mold and soot. I was there 2 nights and my room was not cleaned. I had to request clean towels and was told to come pick them up.

2025-10-30 • via Nuitee
L
Laura • solo_traveller • us
9
2025-10-21 • via Nuitee
R
Rachel • couple • us
9
Wonderful staff, welcoming stay
Pros:

I absolutely loved the front desk staff, we came with a wedding party and she was wonderful at accommodating us all at such a late hour. Also absolutely loved the checkout time being noon and breakfast til 10

Cons:

Could use better conditioner and the toilet was kinda yucky we had to flush whatever was left in it from prior person

2025-10-18 • via Nuitee