Moxy York

Hotels
•
Moxy Hotels
8.9 (7687 reviews)
Black Horse Lane , York , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Clean and comfortable
Cons:
Issues with cleanliness
Noisy conditions reported
Room quality concerns

Categories

Cleanliness
8.29
Some reviews mentioned issues with cleanliness in bathrooms and a sewage smell.
Service
9.76
Numerous comments praised the helpful and friendly staff.
Location
9.3
Central location praised in multiple reviews, ideal for exploring.
Room Quality
7.75
Concerns raised regarding room noise and mattress quality.
Amenities
8.78
Mention of good facilities and activities available.
Value for Money
9.24
Value for money emphasized in multiple reviews.
Food and Beverage
8.79
Breakfast and cocktails praised, but specifics scarce.
Overall Experience
9.26
Overall satisfaction mentioned in several reviews, with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:46

Property Description

Central Location in York
Located in the heart of York, just 700 metres from York Minster, Moxy York offers a convenient stay for exploring the city.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre, terrace, and bar. The 4-star hotel also provides a 24-hour front desk, business centre, and free WiFi for guests' convenience.

Entertainment and Relaxation
Unwind with a game of billiards or start your day with a buffet breakfast during your stay at Moxy York. With stylish rooms featuring flat-screen TVs and private bathrooms, your comfort is ensured.

Ready to experience the vibrant city of York? Book your stay at Moxy York for a memorable trip.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay.
Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 7687 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.26
T
Thea • couple • gr
10
2026-03-21 • via Nuitee
R
Ronald • family_with_children • nl
9
2026-03-21 • via Nuitee
D
Danielle • couple • gb
9
Great stay. Will be back
Pros:

Modern & clean, great location and good value for money

Cons:

Nothing!

2026-03-21 • via Nuitee
S
Stephen • couple • gb
9
2026-03-21 • via Nuitee
S
Sarah • couple • gb
10
2026-03-21 • via Nuitee
K
kenneth • family_with_children • gb
10
Pros:

Stored luggage when we arrived early, easy check in, room quiet with blackout curtains.

2026-03-21 • via Nuitee
V
Vicky • family_with_children • gb
8
2026-03-21 • via Nuitee
N
Natalie • extended_group • gb
10
Amazing want to live in York
Pros:

Clean excellent location couldn’t have got nearer the shambles. Staff so friendly. Modern. Lovely rooms

Cons:

Nothing it was really lovely hotel would stay again

2026-03-20 • via Nuitee
F
Francesca • solo_traveller • gb
10
2026-03-20 • via Nuitee
K
Karl • couple • gb
10
Highly recommended
Pros:

Very comfortable and relaxing hotel very convenient for the city centre

Cons:

Nothing

2026-03-20 • via Nuitee
R
Ramon • solo_traveller • br
10
Perfeita.
Pros:

Amamos a nossa estadia. Funcionários educados e prestativos. Inclusive permitiram que fizéssemos o check-in antecipadamente sem nenhum custo. Chuveiro com água quente, roupa de cama limpa e quarto impecável.

2026-03-20 • via Nuitee
K
Kristen • solo_traveller • gb
9
Fun and Comfortable
Pros:

Loved the aesthetic overall of the property, very fun. Appreciated the lockers for bag storage as I got in early. Found room a great size for a solo traveler. Bed was very comfortable, good shower pressure and liked the provided toiletries. Appreciated the kettle and biscoff! I had the included breakfast, lots of choice and good quality as well. Great eggs

Cons:

There’s a funny smell from the bathroom drains at times? It’s not all the time but it’s definitely unpleasant.

2026-03-20 • via Nuitee
H
Helen • family_with_children • gb
5
Cons:

Room was noisy

2026-03-20 • via Nuitee
W
Wiseman • family_with_children • gb
10
2026-03-20 • via Nuitee
E
Eileen • family_with_children • gb
8
Great location, hotel in need of some improvements
Pros:

The hotel is in a great location, just a short walk to the shops and all the attractions. Friendly staff. Nice bar area with pool table and other facilities for families. The room was a bit small but it was clean.

Cons:

Unfortunately, there were no mattress or pillow protectors on the bed, which is something I would expect as a basic standard for hygiene and comfort.
The room was uncomfortably hot, and there was no way to adjust the temperature. As a result, we had to keep the window open throughout our stay.

The layout of the room was not very practical. The plug socket was positioned too far from the mirror, making it inconvenient to use the hairdryer. Storage was also lacking, with minimal hanging space and no drawers available for clothes, which meant we had to leave our clothes in the suitcase.

2026-03-19 • via Nuitee
L
Lorraine • solo_traveller • gb
10
Pros:

Everything

2026-03-19 • via Nuitee
S
Smith • couple • us
9
2026-03-19 • via Nuitee
S
Sue • couple • gb
10
Very enjoyable stay
Pros:

Very comfortable room, floor sensitive lighting if you got up during the night
Rooms cleaned daily
Tea coffee facilities in room

Cons:

Nothing

2026-03-18 • via Nuitee
L
Laura • couple • gb
8
2026-03-18 • via Nuitee
G
Graham • couple • gb
10
Excellent hotel for visiting York
Pros:

Great location. Reasonably priced. Good staff.

2026-03-18 • via Nuitee