Moxy York

Hotels
Moxy Hotels
8.9 (7572 reviews)
Black Horse Lane , York , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Clean and comfortable
Cons:
Issues with cleanliness
Noisy conditions reported
Room quality concerns

Categories

Cleanliness
8.29
Some reviews mentioned issues with cleanliness in bathrooms and a sewage smell.
Service
9.76
Numerous comments praised the helpful and friendly staff.
Location
9.3
Central location praised in multiple reviews, ideal for exploring.
Room Quality
7.75
Concerns raised regarding room noise and mattress quality.
Amenities
8.78
Mention of good facilities and activities available.
Value for Money
9.24
Value for money emphasized in multiple reviews.
Food and Beverage
8.79
Breakfast and cocktails praised, but specifics scarce.
Overall Experience
9.26
Overall satisfaction mentioned in several reviews, with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:46

Property Description

Central Location in York
Located in the heart of York, just 700 metres from York Minster, Moxy York offers a convenient stay for exploring the city.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre, terrace, and bar. The 4-star hotel also provides a 24-hour front desk, business centre, and free WiFi for guests' convenience.

Entertainment and Relaxation
Unwind with a game of billiards or start your day with a buffet breakfast during your stay at Moxy York. With stylish rooms featuring flat-screen TVs and private bathrooms, your comfort is ensured.

Ready to experience the vibrant city of York? Book your stay at Moxy York for a memorable trip.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay.
Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 7572 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.26
M
Mollie couple gb
10
Great central location, no parking is expensive for drivers
Pros:

Amazing central location, dog friendly, nice staff

Cons:

No parking. We had hoped to make use of the 20% off code, but were told when leaving it’s only for prebooked parking, which was annoying. The parking for one overnight stay was nearly £50 - so, you could reasonably book a more expensive room with parking further out of York.

2026-03-07 via Nuitee
K
Kay couple gb
8
Pros:

Nice hotel good location

Cons:

Room could of been bigger

2026-03-07 via Nuitee
J
Jaydn couple gb
8
2026-03-06 via Nuitee
W
Wendy couple gb
8
Well located funky little hotel
Pros:

Funky little hotel with great atmosphere in the week. Clean and tidy and well located. Nice friendly staff

Cons:

For one guest bed a bit soft

2026-03-06 via Nuitee
S
Sarah couple ie
9
Great location and high quality rooms/food
Pros:

Great central location, lovely decor, spotless rooms, delicious breakfast with lots of choice. Highly recommend.

Cons:

Parking is very pricey even with discount.

2026-03-06 via Nuitee
S
sampson couple gb
10
2026-03-06 via Nuitee
C
Chris extended_group gb
10
The place to stay in York
Pros:

Great hotel , great location, great staff

2026-03-06 via Nuitee
J
Javier couple es
10
Hotel perfecto para unos días en York
Pros:

El hotel está súper bien: habitaciones bonitas y con todo lo que puedes necesitar; un bar con buen ambiente; buena atención de los trabajadores; ubicación excelente (5 minutos del centro a pie) y consignas gratuitas para dejar las maletas.

Cons:

Todo perfecto

2026-03-06 via Nuitee
P
Pinder couple gb
10
10/10 would recommend, I'm sure we'll be back to stay again
Pros:

Great location to city centre of York, staff at the Moxy are brilliant, hotel very up to date and modern, we loved the pool table in the lobby

2026-03-06 via Nuitee
I
Ian family_with_children gb
10
Excellent...highly recommend
Pros:

Excellent hotel in every respect. Very relaxed atmosphere.

Cons:

Not enough storage space. A few extra hooks would help but manageable for a short stay.

2026-03-06 via Nuitee
N
Natalie family_with_children gb
9
Lovely Stay in a Perfect Location...modern, Comfortable Stay in the Heart of the City
Pros:

The location was perfect and very central. Check-in wasn’t until 3pm, but our room was ready by 1pm, which was a great bonus. We also loved the complimentary welcome drink, a delicious gin punch, which was a lovely touch. The reception and bar area had a nice, relaxing atmosphere. The room itself was modern, spacious, and had a very comfortable bed, along with a kettle and tea and coffee facilities.

Cons:

There was a noticeable smell of drains coming from the bathroom, which seemed to be coming from the shower. It wasn’t overpowering, but it wasn’t a very pleasant smell.

2026-03-06 via Nuitee
M
Michael family_with_children gb
9
Very pleasant and in a very convenient location
Pros:

Nice quiet room with a good view towards the cathedral. Staff very pleasant and helpful

Cons:

Nothing

2026-03-06 via Nuitee
E
Emma solo_traveller gb
8
Lovely hotel, great city, worth a visit!
Pros:

Lovely vibe, modern and comfortable

Cons:

Only one coffee machine at breakfast so queues galore-good coffee though! Bit further out than expected from train station, also bit miffed that I booked two rooms - one for me one for my friend, exactly the same size and hers ended up being £22 cheaper and included breakfast which mine didn’t!

2026-03-05 via Nuitee
T
Tiffany couple gb
9
great modern hotle good centre location
Pros:

good Location

Cons:

exspensive

2026-03-05 via Nuitee
S
Sarah couple gb
9
Cons:

There was only tea/coffee offered in the room. As a non drinker of these an offer of a still water bottle would have been good.

2026-03-05 via Nuitee
J
Jessica couple gb
10
Grear hotel and dog friendly
Pros:

Great location. Comfy rooms

Cons:

Nothing

2026-03-05 via Nuitee
J
Julie couple gb
8
2026-03-05 via Nuitee
C
Catherine family_with_children gb
8
Lovely stay in a very modern hotel
Pros:

The hotel is very modern, and it was exceptionally clean throughout. The bedding and towels were of really good quality. The location is brilliant, just a short walk to the Shambles. We did not eat at the hotel, so I can not comment. I would recommend this hotel and would stay again.

Cons:

There were basic amenities in the room, no wardrobe , no iron, but it was enough for a short stay. The bathroom was compact, again enough for a short stay, but it was exceptionally clean. The bed was huge but for me it was very soft, however this may suit other guests.

2026-03-05 via Nuitee
S
Sonia couple gb
10
Amazing hotel
Pros:

Modern, clean and brilliant location

Cons:

Nothing

2026-03-05 via Nuitee
S
Sandra family_with_children gb
6
Pros:

Location was good staff very polite room was very clean but had a problem with the sink

Cons:

Cooked breakfast was very cold had to leave it

2026-03-05 via Nuitee