Hotel Misión Express San Juan Del Río

Hotels
Mision
8.4 (171 reviews)
Paseo Central K.M. 4.5, No. 28, Fracc. Industrial Valle de Oro, San Juan del Río, QUE, 76800 , San Juan del Río , MX

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Conference space
Free breakfast
Smoke-free property
24-hour business center
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good value for money
Cons:
Cleanliness issues
Poor food quality
TV service problems

Categories

Cleanliness
7.54
Comments about dirty sheets and a bad odor indicate cleanliness issues.
Service
9.51
Multiple reviews praise the staff for their kindness and attentiveness.
Location
9.05
No specific mentions, deemed standard quality for this hotel tier.
Room Quality
8.5
Guests found rooms comfortable and quiet, though some had issues.
Amenities
8.03
Some issues with TV services and outdated facilities noted.
Value for Money
8.99
Generally considered good value with praise for comfortable beds.
Food and Beverage
7.04
Several complaints about food quality and variety.
Overall Experience
8.51
Guests had a generally positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:18

Property Description

Convenient Amenities

Make use of the 24-hour fitness center and complimentary Wi-Fi during your stay at Hotel Misión Express San Juan Del Río. Enjoy a delicious meal at the on-site restaurant and start your day with a self-serve breakfast.

Business and Event Facilities

Benefit from amenities such as the 24-hour business center, conference space, and free self-parking at the hotel. Whether you're here for work or a special event, we have everything you need for a successful stay.

Comfortable Accommodations

Relax in one of the 107 air-conditioned guestrooms with complimentary Wi-Fi access. The rooms are well-equipped with modern amenities to ensure a comfortable stay. Close to local attractions and featuring convenient facilities, Hotel Misión Express San Juan Del Río is your perfect choice in San Juan del Río.

Important information:

  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 171 reviews
Cleanliness: 7.54
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 7.04
Overall Experience: 8.51
I
Ismael
10
Pros:

Buen hotel, al GYM le faltan pesas

2025-10-09 via Nuitee
J
JOSÉ HUGO
8
Pros:

El estacionamiento es abierto afuera del hotel, pero se ve seguro

2025-10-01 via Nuitee
G
Gustavo
6
Pros:

Al llegar nos dieron una habitación más pequeña a la que habíamos reservado, tuvimos que regresar a la recepción para que nos cambiaran

2025-09-29 via Nuitee
M
Miguel Angel
2
Pros:

Desde el día de mi hospedaje en momento del check out, solicite mi factura, me comentaron que me la harian llegar en el transcurso del del dia lo cual ya son 15 dias y no la he recibido, y no contestan en sus telefonos, un pesimo servicio.

2025-09-22 via Nuitee
J
Juan Carlos family_with_children
8
Pros:

Excelente trato

2025-09-20 via Nuitee
A
Alma Gabriela family
10
Pros:

Personal muy amable

2025-09-17 via Nuitee
C
Cassandra janiel partner
10
Pros:

Lindo lugar para quedarse, cómodo y limpio.

2025-09-15 via Nuitee
A
Aurelia
10
Pros:

Todo muy bien.

2025-09-14 via Nuitee
B
Bertha Alicia
10
Pros:

Estuvo muy bien la estancia, buena atecion y buen desayuno

2025-09-12 via Nuitee
J
Julian partner
6
Pros:

Is ok

2025-09-11 via Nuitee
G
Gina family
6
Pros:

Sábanas sucias y olor no agradable
Baño muy descuidado

2025-09-08 via Nuitee
V
violeta
10
Viaje torneo en Tequisquiapan
Pros:

Buen lugar para hospedarse, camas cómodas y habitación silenciosa para descansar; buen desayuno con variedad; excelente atención en recepción, área de comedor y el técnico que nos apoyó en el servicio de internet para el televisor; no logramos conectarnos y él nos apoyó directamente

2025-09-08 via Nuitee
R
Raúl
10
Buen costo - beneficio
Pros:

Muy cómodo y accesible

2025-09-03 via Nuitee
C
Cybelle
10
Pros:

Practico

2025-09-03 via Nuitee
D
Daniela family
10
Pros:

La atencion es muy buena, el desayuno muy rico, la habitacion silenciosa y comoda. 10/10

2025-09-03 via Nuitee
A
Alfredo ricardo mateos
6
Pros:

La comida es malisima. Una persona haciendo huevos para 90 personas. El comedor es super pequeño

2025-09-02 via Nuitee
J
José
8
Pros:

Considero necesario señal de televisión con alguna cablera.
Izzi, total play etc.
Para un mejor servicio en la habitación.

2025-09-01 via Nuitee
A
Arturo partner
8
Pros:

No me gustó que tuviera que hacer el check in en una página web que me llegó por WhatsApp. Se me hace un riesgo de seguridad. Al llegar al hotel me forzaron a hacerlo por ahí.

2025-08-31 via Nuitee
J
Juan Torres family
10
Pros:

Es tranquila

2025-08-27 via Nuitee
M
MIGUEL
10
Pros:

Todo muy bien

2025-08-24 via Nuitee