PortoBay Flores

Hotels
Porto Bay Hotels & Resorts
9.6 (2015 reviews)
27 Rua das Flores , Porto , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2015 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
M
MonsieurTT Couples
10
Ancient and Modern
Pros:

We are great fans of Porto Bay Hotels so picking Flores for a short break was an easy decision.
Many buildings in Porto consist of a Preserved original façade with a modern development grafted onto the back. Porto Bay Flores is one such and has been particularly well done. The mix of old and new is quirky, some old parts have a Dungeon feel with iron bars to the windows and a dark “tunnel of doom” linking to the new extension which is unashamedly modern, classy and comfortable. The entrance is off a street with traffic restrictions but official taxis can stop right outside, walking to the river less than ten minutes.

Reception was friendly and efficient and they arrange dinner for us at a sister hotel, billing including our Porto Bay discounts was seamless, we just charged the bill to our Flores room number.

Close to the entrance is a small lounge area and the Bistro restaurant where we had a lunch and a couple of evening meals, all very good both food and service.
Breakfast is in a larger room on the next floor, plenty of choice both hot and cold, thankfully for a European hotel the hot food and the tea were actually HOT. They also have an A la Carte menu to complement the buffet which my wife sampled and pronounced excellent.
The outside courtyard garden is lovely peaceful and quiet and just a few steps from the bar.
Facilities are impressive for a relatively small hotel with Gym, Small Pool, Saunas etc.
Our room 605 was Spacious and comfortable, higher floors are recommended to take advantage of the views over the city.

Just one day the morning housekeeping was not done so we had damp towels for getting ready to go out for the evening. On return however everything was cleaned and refreshed so we were happy enough.

Porto is a hilly city with steep streets and steep steps. Sensible shoes are advisable. Rive trips are easily available and at 20 Euros for the fifty minute “Six Bridges” circuit excellent value.
We did not have much sunshine on our visit but enough to see how attractive and interesting the city is.

Porto makes an excellent city break and Porto bay Flores is a well-positioned hotel, close to all the main sights.
Highly recommended.

2026-05-29 via Tripadvisor
R
rosita couple ve
10
2026-05-29 via Nuitee
S
Sami Yiğit Yücel solo_traveller tr
8
2026-05-29 via Nuitee
D
Duaneengland Couples Stoke-on-Trent, Staffordshire, England
8
Excellent venue let down down by catering especially at breakfast not up to Porto Bay standard seen at Cliff Bay Madeira
Pros:

Excellent location for exploring Porto and accessing the many restaurants located in pedestrianised Flores street.
Staff are really friendly,helpful and professional.
The room we had on 8th floor had stunning views of the city looking across to the Cathedral. Room facilities were good with powerful shower. Big plus was room set at rear of hotel and so quiet which a bonus when Porto fans were celebrating one evening after winning the league.
Only downside was breakfast was definitely a step down from previous experiences in other Porto Bay venues like Cliff Bay Madeira both in terms of its ambience and quality of the food and its presentation both in its buffet area and cooked breakfasts available from the menu. They have a Michelin rating for the accommodation but the food is nowhere near the 5 star level it’s rated at.
This apparently is due to limitations of the building and its kitchen when I queried it but that aspect needs to be addressed as the chasm between Cliff Bay and this location is large on this aspect and reflects on the Porto Bay reputation and marketing for quality.
However the staff we came across daily make up for some this shortfall but it needs attention.

2026-05-28 via Tripadvisor
A
Anja couple de
9
2026-05-28 via Nuitee
A
Abdel-Rahman couple ca
10
Pros:

Propreté gentillesse professionnalisme respect élégance

2026-05-28 via Nuitee
N
Nuantip couple us
10
Be back again next time
Pros:

Excellent location, beautiful place and wonderful room

Cons:

N/A

2026-05-28 via Nuitee
G
GAtraveler2013 NONE Atlanta, Georgia
10
Wonderful Hotel
Pros:

The PortoBay Flores is a truly unique hotel located in an excellent area in Porto. Near the Duoro River as well as the Old Section of Porto. The rooms were beautiful, clean, and quiet. The staff was very attentive and the breakfast was incredible. Would highly recommend this hotel to stay in Porto.

2026-05-27 via Tripadvisor
A
Alison couple gb
10
2026-05-27 via Nuitee
Z
Zerjeski couple ch
9
Pros:

Die Strassenansicht des Hotels ist beeindruckend, was bei der Buchung des Hotels nicht bekannt wird, ist der 8-stöckige Bau dahinter. Es waren einfach zu viele Gäste im Hotel!

2026-05-25 via Nuitee
N
Nick couple gb
9
2026-05-23 via Nuitee
T
TimJulia74 Friends getaway Newbury, Berkshire, England
10
Superb stay.
Pros:

Superb location in heart of old Porto.
Excellent friendly staff. Clean and comfortable. Wonderful conversion of an old palace.

2026-05-22 via Tripadvisor
E
Eileen solo_traveller ca
8
Pros:

Perfect location

Cons:

Breakfast was amazing, staff excellent

2026-05-22 via Nuitee
S
Skiingandorra Couples Wakefield, West Yorkshire, England
10
Fantastic mini break in Porto
Pros:

We had a wonderful break in Porto at the Portobay Flores hotel.
Everything is so good. The location is very central and most places are at walking distance.
We had a beautiful large room (I booked a superior room) with a roof terrace with 2 loungers.
The room had a large shower and walk in wardrobe.
Breakfast was buffet with warm and cold options, lots of choice: fresh fruit, danish pastries, croissants to name a few. My husband likes a cooked breakfast, which was also available. There was also a menu you could choose from, but there was so much choice at te buffet that we did not bother.
We enjoyed the cocktails in the evening and talking to other guests in the comfortable bar lounge area.
The hotel also has a courtyard and seats at the front, but it was a bit too cold for me in the evening.
All staff go out of their way to help you and are so friendly.
Thank you so much for a fantastic mini break, hope to return soon.

2026-05-19 via Tripadvisor
R
Roland couple de
9
Komfortables Hotel und bester Lage
Pros:

Ideale Lage mitten in der Altstadt und trotzdem sehr ruhig. Reichhaltiges Frühstück und freundliches sowie hilfsbereites Personal.

Cons:

Fenster können im Zimmer im ersten OG nicht geöffnet werden.

2026-05-18 via Nuitee
S
Stephane solo_traveller fr
10
Super bien placé et hôtel magnifique
Pros:

Le cadre, l’emplacement, l’accueil du personnel

Cons:

Qu’il n’y est pas de véritable restaurant

2026-05-17 via Nuitee
V
Veronika couple at
10
2026-05-17 via Nuitee
I
ianbK796RX Couples
10
A First Class Experience
Pros:

A Fabulous refined and tranquil hotel located only 10 mins from the waterfront. Great and knowledgeable staff

2026-05-15 via Tripadvisor
B
BJWDP NONE Poole, Bournemouth, Christchurch and Poole, Dorset, England
10
Porto Trip
Pros:

Lovely hotel in an ideal location to explore the city. The staff are very friendly and helpful. I would definitely stay here again when visiting Porto.

2026-05-15 via Tripadvisor
P
Peter solo_traveller gb
9
Enjoyable stay.
Pros:

Location perfect, very pleasant and helpful staff and good breakfasts.

Cons:

Unimpressed with bistro in the evening.

2026-05-15 via Nuitee