PortoBay Flores

Hotels
•
Porto Bay Hotels & Resorts
9.6 (1980 reviews)
27 Rua das Flores , Porto , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1980 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
L
Lori • couple • us
10
Beautiful hotel in the heart of historic Porto
Pros:

Great location. We loved the integration of the hotel and an historic palace. Our room was well appointed and was very quiet - facing the courtyard. Helpful and efficient staff. Overall, a wonderful stay in Porto!

2026-05-08 • via Nuitee
M
Matthew • couple • us
10
2026-05-07 • via Nuitee
S
Stephen • couple • gb
8
Good hotel staff were very helpful, great location.
Pros:

Great location, clean spacious room, good bar with a good drink selection.

Cons:

The evening food menu could be a bit more varied and it would be nice to eat in the restaurant in the evening instead of the bar area.

2026-05-06 • via Nuitee
W
wayne • couple • gb
9
2026-05-04 • via Nuitee
D
Daniel • couple • gb
10
2026-05-03 • via Nuitee
U
Ulrich • couple • de
10
Pros:

Super gutes Frühstück und perfekte Lage

2026-05-03 • via Nuitee
I
Ian • couple • gb
10
2026-05-02 • via Nuitee
E
Ernst • extended_group • at
10
Pros:

Lage 11 von 10, tolles Frühstückbuffet, große ruhige komfortable Zimmer mit großem Bad, Personal war sehr aufmerksam und professionell

2026-04-29 • via Nuitee
M
Maureen • couple • gb
10
Lovely stay, great room and very friendly and helpful staff.
Pros:

Great location

Cons:

Needs another mirror in the room. If someone is in the bathroom you do not have access to a mirror other than the really dark one.

2026-04-27 • via Nuitee
N
Nasser • solo_traveller • us
9
Cons:

You have to carry your bags to the front of the hotel since the taxi can’t drive up to the entrance

2026-04-24 • via Nuitee
D
david • couple • gb
9
Awesome
Pros:

Centrally located. First class service

Cons:

Nothing

2026-04-24 • via Nuitee
K
king • family_with_children • gb
10
So happy we stayed here
Pros:

Staff were so so helpful. I had a difficult situation and they went above and beyind to help. Possibly nicest hotel staff I have ever had. Hotel itself was great too!

2026-04-19 • via Nuitee
L
Laura • couple • be
9
2026-04-19 • via Nuitee
A
ALEXIOS • solo_traveller • gr
10
Pros:

Τα καταπληκτικά δωμάτια, οι facilities, η θέση στην πόλη που εξυπηρετούσε όλα τα επίπεδα της πόλης, το service, οι άνθρωποι στη reception , οι άνθρωποι στο πρωινό. Όλα εξαιρετικά.

2026-04-19 • via Nuitee
L
lopes de oliveira • couple • fr
7
2026-04-16 • via Nuitee
M
Maria • couple • es
9
Pros:

El hotel es precioso y el personal de recepción muy atento

Cons:

La atención del call center previo a mi llegada fue muy poco empática, casi desagradable

2026-04-15 • via Nuitee
A
ANDREA • couple • pt
9
2026-04-12 • via Nuitee
G
GRACIELA • solo_traveller • mx
10
Pros:

La arquitectura y diseño del hotel

2026-04-12 • via Nuitee
G
Giacomo • couple • it
7
Pros:

Hotel stupendo

Cons:

Piscina non funzionante

2026-04-11 • via Nuitee
K
Kukoc • couple • au
10
Perfect location, wonderful hotel and great staff, particularly Andrea from the breakfast area
2026-04-11 • via Nuitee