PortoBay Flores

Hotels
•
Porto Bay Hotels & Resorts
9.6 (1893 reviews)
27 Rua das Flores , Porto , pt

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1893 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
B
Ben • couple • gb
9
Excellent service, would definitely stay at PortoBay Flores again, thank you!
Pros:

The location was excellent right in the middle of the city. The breakfast was one of the best choices we have had throughout all our travels. Our room which we were upgraded to was excellent.

Cons:

Swimming pool was very small and out of service during our stay.

2026-03-19 • via Nuitee
D
David • couple • gb
9
2026-03-18 • via Nuitee
P
Paul • couple • gb
9
Great Hotel!
Pros:

Lovely building with amazing stone floor and walls. So full of character. Great staff who couldn’t do enough for us.

Cons:

Hard to find anything but the bedroom didn’t have any mirrors, just one in the bathroom.

2026-03-17 • via Nuitee
V
Virpi • couple • fi
9
Hyvällä paikalla, huone pettymys
Pros:

Hotelli oli hyvällä paikalla ja henkilökunta oli ystävällistä

Cons:

Huone oli pienempi kuin varauksessa luvattiin, melkein ilman ikkunaa, pieni ampumaluukku katon rajassa. Huine ei vastannut kuvia

2026-03-15 • via Nuitee
J
Jill • couple • gb
9
Lovely trip to Porto and great hotel
Pros:

Great location. Comfortable rooms and fab breakfast.

2026-03-15 • via Nuitee
L
Luk • couple • be
9
2026-03-14 • via Nuitee
C
Caio • family_with_children • br
10
2026-03-12 • via Nuitee
A
Ardijana • couple • ch
10
Pros:

Lage Top !

2026-03-09 • via Nuitee
L
Lisa • couple • gb
10
Excellent would highly recommend
Pros:

Fabulous location and facilities

2026-03-09 • via Nuitee
R
Roger • couple • gb
9
Pros:

Excellent breakfast, frienfly and attentive staff throughout. Hotel is very well positioned in the centre of Porto, making it possible to walk to all major attractions.

2026-03-09 • via Nuitee
M
Mariela • extended_group • pe
10
2026-03-08 • via Nuitee
D
deirdre • couple • ie
10
Exceptional
Pros:

Excellent hotel in a very good location. Staff were exceptional and so helpful at all times. Would highly recommend this hotel

Cons:

Nothing

2026-03-07 • via Nuitee
R
Remziye • solo_traveller • gb
10
Perfect stay in Porto
Pros:

This hotel is exactly what I was looking for a stay during conference in Porto. Perfect location, comfortable but also luxurious.

Cons:

Nothing

2026-03-02 • via Nuitee
A
Andreas • solo_traveller • at
8
2026-03-02 • via Nuitee
C
Christian • couple • at
7
Insgesamt ein schönes Hotel in super Lage mit sehr freundlichem Personal.
Pros:

Lage und Aussicht ausgezeichnet. Möglichkeit der Teezubereitung im Zimmer. Sehr bequeme Betten und tolle Bettwäsche. Personal sehr freundlich. Schönes Ambiente, besonders im Eingangsbereich.

Cons:

Sauberkeit, es war alles irgendwie „verschmiert“, d.h. bei Türen oder im Bad zwar mit einem Lappen drübergewischt, aber nicht ordentlich, so dass Spuren des Lappens und Wasserspritzer deutlich sichtbar waren…eben total verschmiert. Fenster total verschmutzt und das Fenster im Schlafzimmer ließ sich ganz schwer öffnen…bei Beanstandung hieß es…einfach stark drücken! Badezimmer, d.h der Duschbereich und die Toilette stanken richtig, Gestank war im ganzen oberen Stock unser Maisonnette wahrnehmbar…ein Gestank, wenn Sanitäranlagen lange nicht genutzt wurden! Wurde bei Beanstandung abgestritten…kurz nach dem Putzen kein Gestank!
Manchmal bekamen wir die kleinen Bettvorleger, manchmal nicht, benutzte kleine Handtücher wurden entfernt aber nicht nachgelegt, genauso die Milchkapseln…es gab zwei, als aufgebraucht nicht nachgelegt! Zusätzlich das Problem des Lärms der Klimaanlage in der ersten Nacht….hier war das Management sehr zuvorkommend, man fand eine gute Lösung.
Insgesamt wenige Ablageflächen, der begehbare Schrank klein und der Safe in der letzten finsteren Ecke, schwer zu öffnen und zu schließen.
Leider in einigen Belangen, spez. Sauberkeit, nicht wirklich 5* Qualität !

2026-03-02 • via Nuitee
M
Mark • couple • gb
9
Excellent stay at the PortoBay Florez. Would definitely return.
Pros:

Staff were very friendly and helpful.
Facilities and location were very good.

Cons:

Nothing

2026-02-28 • via Nuitee
M
martijn • family_with_children • nl
9
Meer dan geweldig
Pros:

Vriendelijk meedenkend personeel

Cons:

Niks

2026-02-28 • via Nuitee
P
Patrick • couple • fr
9
Pros:

Qualité de l'hôtel, emplacement top, personnels très accueillants, petits déj et bistro de très bon niveau

Cons:

Taille de la piscine très réduite

2026-02-27 • via Nuitee
R
Ridgard • couple • gb
10
2026-02-27 • via Nuitee
P
PING • couple • cn
10
热闹街区的古堡五星级酒店
Pros:

地理位置相当不错，周围非常热闹

Cons:

车辆无法到达，需要提着行李箱步行爬坡

2026-02-27 • via Nuitee