PortoBay Flores

Hotels
Porto Bay Hotels & Resorts
9.6 (1893 reviews)
27 Rua das Flores , Porto , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1893 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
S
Shakked couple es
10
2026-02-14 via Nuitee
Y
Yannick couple fr
9
Zone de confort et de bien être au PORTOBAY FLORES
Pros:

Superbe hotel dans l'hypercentre de porto situé dans une rue piétonne où les taxis accèdent, Le hall d'accueil est magnifique. La chambre était spacieuse et très fonctionnelle. Superbe vue sur la ville dans les étages supérieurs. La literie vraiment top et la salle de bain très agréable.
Le personnel est aux petits soins des hôtes.
Nous avons adoré le petit déjeuner et le restaurant est pratique même si le choix est limité.... gage de qualité.
Un superbe séjour.

Cons:

Le spa vraiment exigu et la piscine tout juste chauffée et si petite. Dommage car ce fut un critère de sélection de cet hotel.

2026-02-14 via Nuitee
D
Deborah couple gb
10
Pros:

PortoBay Flores is truly a gem in the heart of Porto. The location couldn’t be more perfect — right in the center of everything, making it easy to explore the city while still feeling like a peaceful retreat.

We stayed to celebrate my daughter’s 21st birthday, and the staff went above and beyond to make it a truly special and memorable occasion. Their attention to detail, warmth, and genuine care made all the difference. Nothing was too much trouble, and they made us feel incredibly welcome from the moment we arrived.

The food was excellent, with a great selection and high quality throughout our stay. Combined with the very friendly and attentive staff, it made every meal a pleasure.

A beautiful hotel in a perfect location with outstanding service — we couldn’t have asked for a better place to celebrate such a special occasion, Highly recommended!

2026-02-11 via Nuitee
A
Alexandra solo_traveller us
9
2026-02-10 via Nuitee
J
Jose extended_group cl
9
Excellent
Pros:

All

Cons:

The location its a little complicated to arrive because is a promenade

2026-02-09 via Nuitee
G
Gonzalo couple es
9
2026-02-08 via Nuitee
D
Diana couple pl
10
Bardzo miły pobyt.
Pros:

Fantastyczna lokalizacja, bardzo wygodne łóżka, wzorowy personel sprzątający

Cons:

Bardzo mały basen, mniejszy niż na zdjęciach. Sauna sucha każdego dnia byla zimna.
Mimo kilkukrotnych próśb nie otrzymałam prawidłowej faktury za pobyt.

2026-01-31 via Nuitee
D
Dimitris couple us
10
2026-01-31 via Nuitee
R
Ross couple us
10
Pros:

Good location in Porto. Stayed in the old section of the hotel and loved the suite.

2026-01-30 via Nuitee
B
bent løje couple dk
10
2026-01-30 via Nuitee
C
Charlotte couple be
10
2026-01-29 via Nuitee
F
FATIMA couple es
10
2026-01-29 via Nuitee
S
Stephen couple ie
9
Comfortable, Great Location with touch of Class.
Pros:

- Really comfortable hotel room with plenty of space, amenities, and a very nice bed. Slept very well with good soundproofing and nice room temperatures. It was a lovely and quiet place to come back to after the day's activities!
- The welcome cookies on the first day were lovely touch.
- The hotel is well designed, modern, and furnished with a lovely and unique style. Really clean and pleasant throughout.
- Friendly and helpful staff who assisted us during our stay in Porto which was appreciated.
- The location is great and puts you in walking distance of most main attractions within the city centre.

Cons:

- The only disappointment is the Spa/Pool/Gym area. While it is nice and looks lovely, it is very small and can feel very crowded with just a small number of people which for me did not make it a great place to relax.. I did not end up using it as much as I thought I would, which was disappointing.

2026-01-29 via Nuitee
F
Fabio couple br
10
2026-01-28 via Nuitee
G
GUY couple fr
10
Un merveilleux séjour dans un lieu magique
Pros:

Absolument tout

Cons:

Rien

2026-01-28 via Nuitee
A
Ana couple ch
10
Un moment spécial, sublimé par un cadre élégant et un service irréprochable.
Pros:

L’emplacement est idéal pour découvrir la ville à pied. Le personnel a été extrêmement accueillant, attentionné et professionnel, avec de petites attentions très appréciées pour l’anniversaire de mon compagnon. La chambre était confortable et calme, et l’espace bien-être (massage, sauna, piscine) était un vrai moment de détente. Le petit-déjeuner était varié et de qualité.

Cons:

Honnêtement, nous n’avons rien de particulier à signaler. Tout s’est très bien déroulé durant notre séjour.

2026-01-28 via Nuitee
C
Catarino solo_traveller pt
8
2026-01-28 via Nuitee
L
Larson couple ca
10
Would highly recommend
Pros:

Great location, yet also quiet. Beautiful property with lovely views.

2026-01-28 via Nuitee
G
Guy couple be
10
Pros:

Great

2026-01-27 via Nuitee
S
Sara couple es
10
2026-01-26 via Nuitee