PortoBay Flores

Hotels
Porto Bay Hotels & Resorts
9.6 (2099 reviews)
27 Rua das Flores , Porto , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2099 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
E
Erica couple fr
10
Exceptional hotel!! The best city view ever (from our room on top floor)! ☺️
2026-08-22 via Nuitee
J
Jasper couple gb
8
2026-08-21 via Nuitee
G
Gianpiero extended_group it
10
2026-08-20 via Nuitee
C
Carsten couple dk
10
Dejligt 5 stjernet hotel i Porto
Pros:

Fantastisk dejligt 5 stjernet hotel med sjæl, super beliggenhed, dejlige værelser og morgenmad og hjælpsomt personale.

Havde et værelse med egen terrasse ud mod en hyggelig have.

Cons:

Eneste lille minus tjenerne i baren kunne god være noget mere observerende, når man sad udenfor.

2026-08-19 via Nuitee
E
Edward couple gb
9
The hotel and staff were both excellent. The breakfast was the best I’ve ever had in a hotel - just wonderful food and s
Pros:

The hotel was in a perfect location for all sightseeing options

Cons:

There wasn’t anything I didn’t particularly not like

2026-08-18 via Nuitee
V
Vikki solo_traveller gb
9
2026-08-18 via Nuitee
B
Bettina family_with_children de
10
Schönes Hotel mit top Lage
Pros:

Sehr schönes Hotel in super zentraler Lage. Für uns hat hier alles gepasst. Man konnte das tolle Frühstück im Garten genießen, das Personal ist sehr freundlich und hilfsbereit, die Zimmer sind sehr schön und sauber, es ist überhaupt eine sehr schönes altes und gepflegtes Gebäude. Wir würden es auf jeden Fall noch einmal buchen.

2026-08-16 via Nuitee
A
Ahmed couple ae
9
2026-08-16 via Nuitee
S
Skipjack666 Couples Morpeth, Northumberland, England
10
Potugese hospitality at its best!!
Pros:

Everything was perfect.
The location is ideal 10 minute walk down hill to the river.
We stayed on the 7th floor room 706, WOW what view of Porto.
The room was spacious and modern,so quiet and we never heard any noise on a night time.
The hotel is beautifully decorated and restored,the bistro bar and food was excellent.
Breakfast,spoilt for choice and quality produce,the best part was the staff from front of house to all the hard working serving staff and housekeeping!
This is a quality hotel which mixes past with present very well with a calm and relaxed atmosphere!!
Thank you Porto bay Flores for your exceptional hospitality
Andy ,Kathryn.

2026-08-14 via Tripadvisor
M
meloniej38 NONE Cape Town, Western Cape
10
Pure Portuguese hospitality
Pros:

The location and facilities are excellent, but it is the staff who are truly amazing.
Muito Obrigada por tudo.

2026-08-13 via Tripadvisor
Y
Youngran solo_traveller kr
9
Pros:

위치가 좋습니다. 모두 걸어다닐만한 거리입니다. 조식도 맛있습니다.

2026-08-12 via Nuitee
T
Theresa couple us
10
2026-08-12 via Nuitee
V
Vladimir couple bg
10
2026-08-10 via Nuitee
K
karyn extended_group gb
9
2026-08-10 via Nuitee
Z
Z1115RTkevino Couples
10
Faultless and beautiful
Pros:

This is a stunning hotel and building situated in a fantastic central location with excellent and stylish finishing throughout . Service was exemplary and staff were all very friendly and helpful . Food was of a very high standard and the breakfast was exceptionally good value for money. I would definitely recommend to family and friends visiting Porto - this place is an absolute gem .

2026-08-08 via Tripadvisor
H
Hendrik couple de
9
Pros:

Super Lage
Tolles Zimmer

2026-08-08 via Nuitee
M
Maninder family_with_children us
10
PortoBay Flores — A Five-Star Experience in the Heart of Porto
Pros:

PortoBay Flores — A Five-Star Experience in the Heart of Porto

The best part of PortoBay Flores is undoubtedly its location — right in the middle of everything, making it incredibly easy to walk to Porto’s major sights, restaurants and charming streets. It’s the kind of location that makes exploring a city effortless.

We stayed in a suite that genuinely felt like it belonged in a castle. The historic character of the property, along with the beautiful view of the courtyard from our room, made the stay feel particularly special.

The staff were lovely throughout, but a special mention goes to the wonderful lady at breakfast. My son was struggling to choose between pancakes and waffles, so she simply brought him both. Such a small gesture, but incredibly sweet and thoughtful — and exactly the kind of service you remember.

Breakfast itself was lovely, with a great spread and plenty of choices.

Overall, this was a five-star experience — an unbeatable location, beautiful historic surroundings, a gorgeous suite, lovely breakfast and service.

Nothing to complain about. PortoBay Flores gets the important things right, and I would happily stay here again.

Cons:

Nothing

2026-08-08 via Nuitee
K
kerryo554 Couples Colchester, Essex, England
10
Out of this world
Pros:

We stayed here for 5 nights and the hotel was faultless.
The staff who work here are really friendly, we had a duplex suite which was spacious, clean and well presented. The shutters were solid and kept the light and noise out.
The food was amazing and great quality. I would definitely recommend booking a breakfast package.

2026-08-07 via Tripadvisor
T
Tony extended_group au
9
Very enjoyful stay
Pros:

Location , staff were very professional and general service was excellent. Pool area was a little small but not a big deal

2026-08-06 via Nuitee
D
Devaud couple ch
9
Jedenfalls zum weiterempfehlen.
Pros:

Sehr Zentral gelegen und wundervoll renoviert. Den SPA haben wir nicht besucht.

Cons:

Uns hat alles gefallen.

2026-08-06 via Nuitee