Comfort Suites Cheyenne

Hotels
•
Comfort Suites
8.1 (689 reviews)
5401 Walker Road , Cheyenne , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Spacious, comfortable rooms and high-quality bedding
Convenient location (interstate, restaurants, Air Force Base)
Good/free breakfast
Modern/clean property with good parking
Cons:
Serious cleanliness incidents reported (mold, stains, rushed cleaning)
Occasional housekeeping/staffing shortages and booking/room assignment issues
Heating/AC or noisy convector problems; some rooms cold
Breakfast variety could be improved
Room fixtures/coverings (blinds) and limited in-room supplies (tissues/coffee) at times

Categories

Cleanliness
6.5
Mixed reports: many guests describe rooms and bathrooms as very clean and new, but several severe cleanliness complaints (pink mold in tub, possible fecal smears, stained mattress pad, rushed/unclean rooms) lower the overall cleanliness sentiment.
Service
8.6
Generally strong: numerous comments note staff were helpful, friendly and ready to assist; one report of being short-staffed but staff still described as wonderful, so service is positive overall.
Location
8.6
Frequently praised as convenient to the interstate, restaurants, Air Force Base and events (Cheyenne Frontier Days); location is a consistent positive in reviews.
Room Quality
8.1
Rooms are often described as spacious, well laid-out and comfortable with good bedding; some operational issues reported (confusing heater, very cold when A/C left on, noisy convector, blind/light issues, missing sleeper sofa) producing mixed but generally positive sentiment.
Amenities
8
Amenities receive positive notes (thick towels, high-quality bedding, good parking and modern decor), though some minor misses (limited in-room coffee/ tissues, parking for large trucks) temper the score.
Value for Money
8
Several guests call rooms spacious and affordable; a few expect higher standards for the price (e.g., window coverings replacement), giving an overall slightly positive but mixed value impression.
Food and Beverage
8.3
Breakfast is frequently called good or great and free, though a number of guests found the selection unexciting or could be more varied, yielding a generally positive rating.
Overall Experience
8.7
Most reviewers report a positive stay and willingness to return ("I would stay again", "Now I look for a Comfort Suites"), citing comfortable beds, clean rooms and helpful staff; notable cleanliness exceptions reduce some guests' overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location near Cheyenne Regional Airport

Explore Local Attractions
Discover the rich history of Cheyenne by visiting nearby attractions like F.E. Warren Air Force Base and the famous Cheyenne Frontier Days event at Frontier Park.

Amenities for a Relaxing Stay
Enjoy a refreshing dip in the seasonal outdoor pool, savor a complimentary continental breakfast, and dine at the on-site Ling's Chinese Restaurant for a delightful culinary experience.

Business-Friendly Services
Business travelers can take advantage of the public computer, copy/fax services, and comfortable accommodations, including rooms with work-friendly amenities like irons and ironing boards.

Book your stay at Comfort Suites for a convenient and enjoyable visit to Cheyenne, Wyoming.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYS

Location

Guest Reviews

8.1
Based on 689 reviews
Cleanliness: 6.5
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 8
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 8.7
S
Sierra • solo_traveller • us
10
2026-11-06 • via Nuitee
C
Crowder • solo_traveller • us
9
2026-11-04 • via Nuitee
S
Sandra • solo_traveller • us
8
Pros:

It was easy access from highway while traveling and I had ground floor to easily take my dogs out. The room was clean. Most of the staff was friendly.

Cons:

The breakfast was just ok. I think they were cleaning people but an Indian couple just started to walk in my room even with the do not disturb sign up and of course my dogs scared them off. I went out to speak with them and they did not speak a word of English.

2026-11-02 • via Nuitee
D
David • couple • us
10
Clean, large rooms and worth the cost.
Pros:

Nice rooms. Clean. Close to highway

Cons:

Nothing.

2026-11-02 • via Nuitee
S
Shannon • couple • us
9
2026-11-01 • via Nuitee
• couple • us
10
Pros:

Helpful and friendly staff. Available when I needed them.

Cons:

The beds were a little hard for my taste.

2026-10-31 • via Nuitee
M
Markus • extended_group • de
8
2026-10-29 • via Nuitee
D
Dawna • solo_traveller • us
8
2026-10-28 • via Nuitee
W
William • couple • us
8
Good
Pros:

Very clean, comfortable bed, good free breakfast

Cons:

A little noisy

2026-10-26 • via Nuitee
M
Mouhamadou • couple • us
1
2026-10-26 • via Nuitee
M
Mouhamadou • couple • us
1
2026-10-26 • via Nuitee
S
Sybilj • couple • us
5
Pros:

Was a place to sleep

Cons:

For a newer facility it was not very clean there was pink mold in the bathtub I'm pretty sure there was fecal smeared on the bathroom cabinet the mattress pad had a large stain on it

2026-10-25 • via Nuitee
M
Michael • couple • us
9
2026-10-25 • via Nuitee
N
Natasha • solo_traveller • us
6
Don't stay in room 201
Pros:

The location is really convenient and the breakfast is good.

Cons:

I had stayed there before and it was fine. This time I was in an end room which had an extra, south-facing window. Instead of the usual hotel window coverings, it just had cheap mini blinds. Several slats were broken off at exactly the right level to let in light from the gas station sign next door when I was trying to sleep. By the time I realized, I didn't want to get up and ask to change rooms so I had to block the light with extra pillows. For what they charge they should be able to replace a cheap window blind. Not sure if I will stay there again. Definitely not in the same room!

2026-10-24 • via Nuitee
J
Jennifer Johnson • couple • us
9
I would stay again.
Pros:

Huge Room
Close to Interstate
Easy to get to Restaurants
Comfortable Beds
Love Lay Out of Room

Cons:

Breakfast was not that exciting.

2026-10-24 • via Nuitee
F
Falk • couple • us
10
Pros:

Great breakfast

2026-10-23 • via Nuitee
O
Olivia • couple • us
9
2026-10-23 • via Nuitee
J
John • couple • us
10
Very comfortable
Pros:

Very new, open and clean

Cons:

Nothing, maybe parking for the big truck

2026-10-23 • via Nuitee
S
Sherry • family_with_children • us
10
2026-10-22 • via Nuitee
W
WALTER • couple • us
10
2026-10-20 • via Nuitee