City Palace Resort

Hotels
•
Independent
7.8 (67 reviews)
Near HDFC Training Center, Before Narayani Dham Mandir, Tungarli, Mawal, Maharashtra, 410403 , Mawal , IN
91-9623150220

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Good value for money
Great surroundings
Cons:
Weak wifi
No restaurant facility
Cleanliness not up to mark
Strange smell in dining area

Categories

Cleanliness
6.3
Cleanliness not up to mark.
Service
8.3
Standard quality for this hotel tier.
Location
8.3
Great surroundings.
Room Quality
8.3
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.3
Good value for money.
Food and Beverage
6.8
There was a strange smell only in the dining area.
Overall Experience
7.8
It was a fulfilling experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Recreation and Relaxation: Stay at City Palace Resort and unwind by the outdoor pool or stroll through the charming garden.

Delicious Dining: Indulge in local cuisine at the hotel's restaurant or opt for the convenience of room service. Don't miss the daily complimentary reception for a chance to mingle with fellow guests.

Event Facilities: With a business center and spacious conference space, hosting an event at City Palace Resort in Lonavala is a breeze. Plus, enjoy the ease of free self parking during your stay.

Plan your next getaway at City Palace Resort in Lonavala for a perfect blend of relaxation and convenience. Book now and experience a delightful stay!

Important information:

  • Pool access available from 8:00 AM to 6:00 PM.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 67 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 7.8
E
en7 • extended_group • in
10
2025-12-21 • via Nuitee
J
Jeetendra kumar • couple • in
5
Cons:

Weak wifi
No resturant facility
Cleanliness not up to mark

2025-11-02 • via Nuitee
K
Kudia • family_with_children • in
1
2025-08-18 • via Nuitee
S
Sourit • extended_group • in
9
Pros:

It’s surrounding

2025-07-20 • via Nuitee
L
Lakshmi • family_with_children • in
8
It was a fulfilling experience.
Pros:

Good value for money.

Cons:

There was strange smell only in the dining area. The place looks clean but the smell stands out sometimes.

2025-07-18 • via Nuitee
V
Verified traveler
4
Only Indian
Pros:

They can’t allow foreigners to stay…
Only Indian can stay in this hotel.

2025-02-24 • via Nuitee
R
Rinchen • young couple • in
9
Superb
Pros:

Very clean, good service!

Cons:

Restaurant unavailable during our stay

2024-12-29 • via Nuitee
D
Divya • family with young children • in
3
Poor
2024-12-07 • via Nuitee
S
Shakir • family with young children • in
9
Superb
Pros:

Clean, proximity to the city center, was well equipped with the toiletries, etc!

2024-11-11 • via Nuitee
R
Rupali • group • in
9
Superb
2024-11-08 • via Nuitee
T
Tarun • family with young children • in
6
Overall the stay was pleasant.
2024-11-08 • via Nuitee
K
Kishlay • family with young children • in
9
Superb
2024-09-23 • via Nuitee
V
Vaze • young couple • in
10
Exceptional
Pros:

Clean comfortable rooms... everything working properly like tap or AC fan etc...quiet place away from traffic and noise..free.snacks and tea and drinking water in room

2024-09-19 • via Nuitee
D
Darshan • young couple • in
3
Poor
Pros:

Shower had good hot water flow , looking at the property didn't expect the same

Cons:

AC of the room was pathetic 😒, TV was not working.

2024-08-19 • via Nuitee
R
Rachit • group • in
1
Bad
Pros:

The Room was average.

Cons:

The Reception was not hospitable at all, no restaurant in hotel and the staff was adamant

2024-08-09 • via Nuitee
H
Himanshu • family with young children • fi
5
Passable
Pros:

I would not even consider it a hotel it is more like a low standard 2 grade motel.

Cons:

I would ask booking.com to remove such names from their recommend list of hotels.
We spotted ants on beds. No food menu. One of the receptionist impolite behaviour. Parking is porblematic. Charges for each room is almost like a premium hotel standard rooms. No fridge.

2024-08-06 • via Nuitee
S
Swapnil • young couple • in
8
Very good
2024-07-22 • via Nuitee
S
Sonar • young couple • in
3
Poor
2024-07-18 • via Nuitee
A
Anup • young couple • in
9
Superb
2024-05-07 • via Nuitee
P
Pratik • review category business travellers • in
9
Superb
Pros:

Not Opted for Breakfast but location was good

2024-04-26 • via Nuitee