Hotel Petit Palais

The hotel is just across the gondola with is very convenient. The staff were very helpful with everything. The hotel is very nice and comfy.

Very close to the ski lifts and the service was great, especially the lady at the reception with her dog.

Food 💩 . If your not there for bang on 7pm they actually run out a d food is replenished thats it you've missed it lol the restaurant manager dishes out the main food in such tight @rse portions its embarrassing! Lamb chops handing out 1 only! I ask for a second inc more chips...but thats it no veg no gravy lol! The bar doesnt open until 3:30pm so when the pistes closed at 12pm there's nothing to do in the hotel.....tbh its a low average hotel but was still the same price bracket as our previous and far superior hotels and food ski hols in Swiss, Austria and France ....we won't be becoming back....

perfect locatiom, nice staff

This is our second time staying at this hotel.
The hotel is well situated for the main gondola and a 10 minute walk into the town, just be aware it is up hill on the way back.
The buffet breakfast and dinner was good for a three star hotel, my only reservation was that if you didn’t arrive at 7:30 you had less choice of the starter buffet and salad, the good dessert also go quickly especially the panna cotta
The staff are all very friendly and do an excellent job in the restaurant, bar and reception.
We stayed in the suite, the view was amazing, I read an earlier review about the noise so took ear plugs with me and I this dulled the noise from the lift and the house keeping on change over day who are incredibly loud.
The hotel collect your bags from the bus drop off but you have to walk up to the hotel which is up hill 10-15 minute walk.
I can’t comment on ski hire this year as we hired from the town instead this year.

Stayed for a week while Skiing. Location is excellent for one of the main ski lifts. Very clean hotel. Rooms are adequate. Stayed in 303 however it has extraction fans above so avoid as the noise vibrates into the room.

Stayed HB and meals were good. Wine was included in the price with evening meals however it was awful even with lemonade in. Soft drinks are also included with the evening meals. Impressed that sparkling water was also included with evening meals however.

My main complaint about this hotel is the lack of soundproofing. Sliding furniture mornings and evening and all the way through the night. Obviously echoing through the hotel. Also beeping sounds from bedroom doors could be heard when people opened/closed doors again echoing around corridors.
This is a noisy hotel and would not return.

Very close to lift . Really close actually

It's a decent enough hotel in a great location and the skiing is good in Cernvinia. The staff are friendly and helpful and the restaurant provides decent half-board. The rooms a re small but functional. Hot tip, if you are offered the 'Suite' as an upgrade say no. The room is right at the top of the hotel and is a coverted attic store room. It's cold and the lift is right by the bed and dings loudly every time it is used. There are also a couple of steps that could be dangerous in the dark. You are far better off, warmer and safer in the other rooms.

Aveva una magnifica veduta sul monte Cervinia

ottima la pulizia, la posizione, la cordialità dello staff, ecc.

The hotel has a perfect location - very close to the ski lifts. The room was good, with most useful things and amenities. The hotel has breakfast restaurant, bar, ski room and changing room.

Our room (212) was very disappointing, really small and no view whatsoever apart from a brick wall. The allocation seems to be very unfair as are friends were in a suite on the top floor. The ‘free’ wine is capped at 1Lt for 4 people then we were told we needed permission for more which is hardly unlimited. The food was quite good but the hot breakfast items were only lukewarm. Location for the cable car to Plan Maison is very good. On our last morning we were rudely awoken by someone entering our room at 5am and then the cleaning of rooms above us meant we couldn’t get back to sleep. Beware, Cervinia is an expensive resort. I wouldn’t return to this hotel.

Visited the hotel from 28th December 2025 - 4th January 2026. If you want a 5 star experience, book a 5 star hotel, don't stay here and whinge about. However if you want value for money and a nice, clean & tidy hotel with lovely staff and a great view of the mountains, you'll be happy here. It's ideally situated for the ski lifts, literally over the road, the rooms are well kept, clean and in good condition. The food is adequate and varied and there is always a good choice. They put on free wine with dinner, the waiting staff are lovely as well as attentive, and after a days skiing there is a great welcome in the bar from Christian, who we really liked, as well as free tea, coffee, snacks and sweet treats.

The lady on reception always had a smile on her face whenever you walked past and when we needed help with a room key issue and the safe, they were both sorted out quickly and without fuss.

The only negative was the ski hire shop below the hotel. Ski's weren't in great condition. I would hire elsewhere if I stayed again. Can't comment on the boots as I have my own.

We would stay again and thoroughly enjoyed our holiday!

Thank you to all of the staff, we couldn't fault you
Wayne & Debra

The best ski hotel we have ever stayed at!
The Bar Man Cristian was an absolute gem - such a great guy and delicious custom cocktails. Food was fantastic and the New Years Eve appetiser buffet was sensational. The free wine with dinner was a great touch. Lovely rooms, very clean and spacious.
Only negative is the ski hire attached to hotel (not sure if this is associated with hotel or not) but we waited 2 hours on the first day despite pre-booking.