Courtyard by Marriott St. Joseph-Benton Harbor

Hotels
•
Courtyard by Marriott
8.2 (366 reviews)
1295 Cinema Way , Benton Harbor , us
+1 269-210-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Great location
Cons:
Poor service during check-in
Limited amenities provided

Categories

Cleanliness
8.53
Overall, the hotel was clean and modern.
Service
8
Several guests faced issues during check-in and check-out, though some staff were noted as helpful.
Location
9.04
The location was great with convenient access to dining and shopping.
Room Quality
8.49
The room was nice overall, but there were complaints about amenities.
Amenities
8.02
Limited coffee options and basic amenities for the price charged.
Value for Money
6.98
Guests felt that the price was too high for the services provided.
Food and Beverage
8.03
Limited coffee availability in the room and lobby.
Overall Experience
8.5
Mixed experiences with cleanliness and service, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:41

Property Description

Luxurious Accommodation
Courtyard by Marriott St. Joseph-Benton Harbor offers 3-star accommodation with a shared lounge, bar, and barbecue facilities. The rooms are designed for comfort and relaxation, ensuring a memorable stay for every guest.

Top-Notch Amenities
Enjoy a range of amenities including a restaurant, free bikes, indoor pool, fitness centre, sun terrace, and free WiFi throughout the property. Whether you want to relax by the pool or stay active during your trip, this hotel has something for everyone.

Convenient Facilities
Benefit from free private parking, a business centre, and a 24-hour front desk for all your needs. The hotel's convenient location and excellent facilities make it a perfect choice for business and leisure travelers alike.

Book your stay at Courtyard by Marriott St. Joseph-Benton Harbor now and experience unparalleled comfort and convenience during your visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 366 reviews
Cleanliness: 8.53
Service: 8
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 8.5
J
Julia • solo_traveller • us
8
Comfortable, clean, pool, cozy bed, gf parking, close to expressway friendly staff, lots of sitting area and access to s
Pros:

Convenient to expressway, comfortable room, cozy bed, access to sitting areas inside and out, access to meals and snacks, need updated ev charger.

Cons:

Maybe free breakfast would be nice, updated ev charger and more of them!

2026-08-22 • via Nuitee
B
Beth • solo_traveller • us
1
No reservation. Did not stay here. Could not locate room accommodation.
Cons:

No reservation. Did not stay here. Could not locate room accommodations.

2026-08-11 • via Nuitee
J
Jill • couple • us
10
I would always comeback here when visiting St. Joseph or Benton Harbor
Pros:

Very nice lobby. We liked having breakfast and dinner/bar options. Staff was extremely friendly and helpful!

2026-08-10 • via Nuitee
J
Jill • family_with_children • us
10
2026-08-10 • via Nuitee
M
Morgan • solo_traveller • us
8
Pros:

Clean

Cons:

No breakfast

2026-07-05 • via Nuitee
M
Michael • couple • us
7
Bed was nice
Pros:

Nice mattress

Cons:

Staff not present had to wait for them.

2026-07-02 • via Nuitee
A
Amy • couple • us
10
2026-06-21 • via Nuitee
J
JAMES • couple • us
6
The facility was nice, the hours of the grill, coffee bad was not adequate and the staff were cold.
Pros:

The room layout was great

Cons:

The staff were cold and need some classes in customer services.

2026-06-17 • via Nuitee
C
Charmaine • solo_traveller • us
10
2026-05-02 • via Nuitee
R
Rhonda • couple • us
10
2026-04-23 • via Nuitee
S
Shawn • family_with_children • us
9
2026-04-05 • via Nuitee
E
Ebony • couple • us
1
Worst stay at a hotel I’v ever had
Pros:

Nothing.

Cons:

1) walked in the elevator with my two children for them to see used condom on the elevator floor.
2) First room wasn’t cleaned stained sheets & left party supplies my children found started blowing up random balloons from whoever stayed before we check in. ( changed rooms )
3) There was mold on the bathroom ceiling major health risk so checked out the hotel completely before my stay was over.

2026-03-17 • via Nuitee
E
Ella • family_with_children • us
10
Pros:

Staff was wonderful and the room was comfortable.

Cons:

N/A

2026-01-30 • via Nuitee
K
kendrell • couple • us
10
2026-01-29 • via Nuitee
A
ANTHONY • couple • us
10
Fantastic
Pros:

Location clean area gym was really nice

2026-01-19 • via Nuitee
R
Ronald • family_with_children • us
10
2026-01-19 • via Nuitee
L
Leo • couple • us
10
2026-01-19 • via Nuitee
T
Tahreem • solo_traveller • us
1
horrible
Pros:

nothing

Cons:

horrible front desk experience. the front door are locked and the staff like to stay at the back

2025-12-11 • via Nuitee
T
Tildon • couple • us
4
Stay was good.
Pros:

We didn't have breakfast there. The location was great for breakfast options.

Cons:

I still haven't received my deposit back. Using this third party option added to the delay. I would also like a follow up number to get my deposit back.

2025-12-10 • via Nuitee
A
Aljuaid • couple • sa
1
2025-11-25 • via Nuitee