Element by Marriott Hampton Peninsula Town Center

Hotels
•
Element by Westin
8.2 (381 reviews)
1851 Merchant Lane , Hampton , US
+1 757-251-6586

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Customer service problems

Categories

Cleanliness
6.6
The room showed significant cleanliness issues with stains and unclean sofa bed.
Service
8.07
Poor communication and customer service during check-in and billing issues.
Location
10
Convenient location near event, highly appreciated.
Room Quality
6.06
Multiple complaints regarding the condition of the beds and overall room state.
Amenities
9.59
Basic amenities met expectations but with some issues reported.
Value for Money
8.05
Overcharged and unexpected fees brought overall value perception down.
Food and Beverage
8.6
Issues with expired products available for purchase.
Overall Experience
8.6
Overall mixed reviews with significant concerns but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:15

Property Description

Modern Accommodations
The Element Hampton Peninsula Town Center offers well-appointed hotel rooms and suites with Mobile Key check-in, fully-equipped kitchens, free WiFi, and 55" TVs for a comfortable stay.

Signature Amenities
Enjoy a restful night's sleep on the signature Heavenly® Beds and start your day with a complimentary Rise breakfast featuring gourmet options like Chobani yogurt and gourmet coffee.

Socializing Opportunities
Unwind at the Relax evening reception with local craft brews and signature wines, perfect for socializing with co-workers or friends during your stay.

Experience modern accommodations, signature amenities, and socializing opportunities at The Element Hampton Peninsula Town Center. Book now to enjoy a memorable stay.

Important information:

If you are traveling with a furry friend, please note that our hotel allows dogs only, with an additional charge. As always, service dogs are welcome free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.2
Based on 381 reviews
Cleanliness: 6.6
Service: 8.07
Location: 10
Room Quality: 6.06
Amenities: 9.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 8.6
L
Linda • family_with_children • us
8
2026-10-19 • via Nuitee
C
Corniya • couple • us
10
2026-10-13 • via Nuitee
C
Corniya • couple • us
10
2026-10-13 • via Nuitee
B
Brooks • couple • us
9
2026-09-14 • via Nuitee
R
Ra • couple • us
10
2026-09-03 • via Nuitee
P
Paige • solo_traveller • us
10
2026-08-21 • via Nuitee
I
Isaac • solo_traveller • ng
8
2026-08-20 • via Nuitee
D
Daryl • solo_traveller • us
10
2026-08-18 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-03 • via Nuitee
D
Dana • solo_traveller • us
10
2026-08-02 • via Nuitee
E
Eric • couple • us
9
It was a very comfy stay
Pros:

The cleanliness of the rooms and just lobby was fantastic

Cons:

Honestly no complaints

2026-08-02 • via Nuitee
R
Rosie • couple • us
10
2026-07-22 • via Nuitee
M
matthewguyen • Solo travel • Houston, Texas
6
Average Stay with some improvements needed
Pros:

The hotel is a bit farther from VA Beach, but I mainly picked it because I needed a pit stop before heading to my next destination. The keycard cover was broken, and the fridge was completely dented when I arrived. Besides that, the room was clean and well-organized. I notified hotel management about this situation and hope they will look into my case.

2026-07-16 • via Tripadvisor
A
Andrea • family_with_children • us
10
We had a wonderful stay, with a beautiful and spacious room, and we will definitely return.
Pros:

Beautiful property!! I also loved that the room included a kitchen! Our family has multiple food allergies, so this option allows us to prepare our own food without concern of cross contamination. The fitness center was one of the best in any hotel we’ve stayed in before!

Cons:

The pool closed at 10pm

2026-07-13 • via Nuitee
B
Byron • couple • us
4
2026-07-06 • via Nuitee
J
Jabari • couple • us
1
2026-07-05 • via Nuitee
J
Jabari • couple • us
5
2026-07-05 • via Nuitee
H
Hicks • couple • us
10
2026-06-29 • via Nuitee
L
Lisa • family_with_children • us
10
2026-06-27 • via Nuitee
E
Elisha • couple • us
10
A wonderful experience; we will stay here again!!!
Pros:

The cleanliness and hospitality of the staff.

Cons:

Nothing

2026-06-17 • via Nuitee