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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Grocery deliveries
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Wheelchair accessible
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Salt-water pool
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Breakfast takeaway containers
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Key card access
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Happy hour
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Movie nights
Review Highlights
Categories
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Property Description
Modern Accommodations
The Element Hampton Peninsula Town Center offers well-appointed hotel rooms and suites with Mobile Key check-in, fully-equipped kitchens, free WiFi, and 55" TVs for a comfortable stay.
Signature Amenities
Enjoy a restful night's sleep on the signature Heavenly® Beds and start your day with a complimentary Rise breakfast featuring gourmet options like Chobani yogurt and gourmet coffee.
Socializing Opportunities
Unwind at the Relax evening reception with local craft brews and signature wines, perfect for socializing with co-workers or friends during your stay.
Experience modern accommodations, signature amenities, and socializing opportunities at The Element Hampton Peninsula Town Center. Book now to enjoy a memorable stay.
If you are traveling with a furry friend, please note that our hotel allows dogs only, with an additional charge. As always, service dogs are welcome free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The cleanliness of the rooms and just lobby was fantastic
Honestly no complaints
The hotel is a bit farther from VA Beach, but I mainly picked it because I needed a pit stop before heading to my next destination. The keycard cover was broken, and the fridge was completely dented when I arrived. Besides that, the room was clean and well-organized. I notified hotel management about this situation and hope they will look into my case.
Beautiful property!! I also loved that the room included a kitchen! Our family has multiple food allergies, so this option allows us to prepare our own food without concern of cross contamination. The fitness center was one of the best in any hotel we’ve stayed in before!
The pool closed at 10pm
The cleanliness and hospitality of the staff.
Nothing
I recently stayed at the Element Hampton Peninsula Town Center and overall had a pretty good experience. The location is one of the hotel’s strongest features. It’s conveniently located near plenty of restaurants, shopping, and other amenities, making it easy to find something to do or grab a meal without traveling far. The hotel is also situated near Peninsula Town Center, which adds to the convenience.
The rooms were comfortable and the property was generally clean and well maintained. One improvement I would suggest is adding shower caddies or shelves in the bathrooms. There wasn’t a convenient place to store shampoo, conditioner, and other shower products, which made the shower experience a little awkward.
The biggest area needing attention is customer service. Front desk staff, particularly Kat, could benefit from additional customer service training. First impressions matter, and interactions at the front desk can have a significant impact on a guest’s overall experience.
Despite those concerns, the hotel itself is decent, and the location makes it a solid option when visiting Hampton. With some improvements in customer service and a few small room upgrades, this could easily be a much better guest experience.
Every thing
Very nice
Most of the staff was very friendly: however, a housekeeping lady wasn't so friendly. The hotel was very clean, the room was spacious, and I liked the walk in shower and the sink being included in the private bathroom.
I did not like that dogs were allowed and there was one in the adjoining room that barked a lot. There were people running and talking loud right outside of our room both nights. I complained to the front desk and the lady who answered said they were on it; however, the running in the hall and loud talking resumed about an hour later. People with pets and children should be located in a certain section on the first floor so the upper floors can be reserved for people who want piece and quiet during their stay.
I also didn't like that the TV was facing the bed and could only be slightly turned to face the sofa, which made it uncomfortable to watch TV while relaxing on the sofa. I also didn't like the studio style of the room with the kitchen, bed and sitting area all in the same space.
The directions for the room numbers where wrong causing us to walk a very long way to get to our room with the elevators only being located in one area. I accidentally went the wrong way (I thought) off the elevator the next day when returning to our room and realized the "wrong way" was actually much closer to our room. The signs clearly directed us to go the other (very long) way.
Finally, I didn't like that the only hot breakfast options were an omelet and hot cereal.
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