Element Hampton Peninsula Town Center

Hotels
•
Element by Westin
8.2 (360 reviews)
1851 Merchant Lane , Hampton , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Customer service problems

Categories

Cleanliness
6.6
The room showed significant cleanliness issues with stains and unclean sofa bed.
Service
8.07
Poor communication and customer service during check-in and billing issues.
Location
10
Convenient location near event, highly appreciated.
Room Quality
6.06
Multiple complaints regarding the condition of the beds and overall room state.
Amenities
9.59
Basic amenities met expectations but with some issues reported.
Value for Money
8.05
Overcharged and unexpected fees brought overall value perception down.
Food and Beverage
8.6
Issues with expired products available for purchase.
Overall Experience
8.6
Overall mixed reviews with significant concerns but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:15

Property Description

Modern Accommodations
The Element Hampton Peninsula Town Center offers well-appointed hotel rooms and suites with Mobile Key check-in, fully-equipped kitchens, free WiFi, and 55" TVs for a comfortable stay.

Signature Amenities
Enjoy a restful night's sleep on the signature Heavenly® Beds and start your day with a complimentary Rise breakfast featuring gourmet options like Chobani yogurt and gourmet coffee.

Socializing Opportunities
Unwind at the Relax evening reception with local craft brews and signature wines, perfect for socializing with co-workers or friends during your stay.

Experience modern accommodations, signature amenities, and socializing opportunities at The Element Hampton Peninsula Town Center. Book now to enjoy a memorable stay.

Important information:

If you are traveling with a furry friend, please note that our hotel allows dogs only, with an additional charge. As always, service dogs are welcome free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 360 reviews
Cleanliness: 6.6
Service: 8.07
Location: 10
Room Quality: 6.06
Amenities: 9.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 8.6
A
April • solo_traveller • us
9
Pros:

The rooms

Cons:

Just showers

2026-04-27 • via Nuitee
M
Mrs. Timmers • solo_traveller • us
8
Pros:

The hotel, and all

Cons:

The people that was over me, make so much noise all night I complain but nothing happened

2026-04-12 • via Nuitee
K
Kenya • couple • us
10
2026-03-15 • via Nuitee
D
Dwain • family_with_children • us
9
2026-03-13 • via Nuitee
K
Katrina • solo_traveller • us
8
2026-03-12 • via Nuitee
M
M. Bell • family_with_children • us
7
Pros:

Front desk was friendly. Clean. ..even while doing construction

Cons:

Mall location is starting to become run down and for the younger crowd. Mall area used o be more upsccale

2026-03-03 • via Nuitee
F
Francis • family_with_children • us
10
2026-02-13 • via Nuitee
G
gade • couple • us
1
2026-01-28 • via Nuitee
R
Ryan • couple • us
8
2026-01-19 • via Nuitee
S
Samuel • couple • us
10
2026-01-15 • via Nuitee
T
Torre • couple • us
10
2026-01-05 • via Nuitee
A
Adriana • couple • us
10
Nice clean safe place to stay.
Pros:

The cleanliness, location and staff.

2026-01-04 • via Nuitee
T
Thomas • couple • us
10
2025-12-29 • via Nuitee
M
Makhayla • couple • us
10
2025-12-22 • via Nuitee
A
Amanda • couple • us
10
2025-12-22 • via Nuitee
N
Neslon • couple • us
10
2025-11-29 • via Nuitee
F
Fowler • solo_traveller • us
10
2025-11-24 • via Nuitee
S
Shammara • solo_traveller • us
10
2025-11-11 • via Nuitee
J
JaMiah • family_with_children • us
10
2025-10-23 • via Nuitee
N
Nellie • family_with_children • us
8
2025-10-02 • via Nuitee