Hotel Indigo Detroit North - Troy by IHG

Hotels
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Hotel Indigo
8.2 (603 reviews)
575 W Big Beaver Rd , Troy , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms / updated rooms
Convenient location / near restaurants
Friendly and accommodating staff (many mentions)
Comfortable beds and nice showers
Free/ample parking
Mini fridge and good in-room mirror/lighting
Good value for price for several guests
Cons:
Noise from adjacent rooms / late-night partying
Loud ice machine (unenclosed)
Inconsistent or poor customer service on some shifts
Cold pool
TV/WiFi outages reported
Expensive food and drinks; slow bar service
Housekeeping inconsistently performed
$75 pet fee
Small bathrooms / flooded walk-in shower
No microwave / gym towel shortages / missing coffee at café

Categories

Cleanliness
9.5
Multiple reviews explicitly praise the cleanliness and updated rooms ('Very clean', 'rooms clean'). A few isolated issues (flooded shower, small bathroom) were reported but overall cleanliness is consistently noted as a strength.
Service
8.5
Mixed sentiment: many guests call staff friendly, accommodating and terrific (moved rooms, helpful), but there are several reports of poor customer service (night desk unhelpful, rude dismissal, housekeeping repeatedly not done).
Location
9.5
Frequently cited as convenient/easy and well located (near food options, close to company/family); location is one of the stronger, consistently positive attributes.
Room Quality
7.8
Rooms often described as comfortable with good beds, nice showers and useful features (large mirror, mini-fridge), but there are notable negatives (saggy bed, heavy doors, small bathrooms, occasional non-working AC, dark/broken fixtures).
Amenities
6.5
Several amenity issues reported: cold pool, loud/unenclosed ice machine, missing microwave, gym/towels inconsistency, no coffee availability at cafe, and TV/WiFi outages—amenities are a clear area of complaint.
Value for Money
8
Mixed perceptions: multiple guests say the hotel is good for the price and recommend it, but others point to expensive food/drinks, a $75 pet fee, and lack of compensation for unavailable paid amenities.
Food and Beverage
6.8
Generally negative: reports of expensive food/drinks, slow bartender service, issues with café coffee supply, and changes to breakfast offerings that disappointed some guests.
Overall Experience
9
Overall many guests describe their stays as pleasant, comfortable and restful with several glowing headlines, though a subset had strong negative experiences (service issues, fees, amenity outages) leading them not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location and Amenities
Located just off Interstate 75 and near the Detroit Zoo, Drury Inn & Suites Detroit Troy offers a prime location for both leisure and business travelers. Guests can start their day with a complimentary hot breakfast and unwind in the evening with free appetizers and beverages in the lobby.

Relaxation and Recreation
Featuring a hot tub and indoor swimming pool, this hotel provides the perfect setting for relaxation. Guests can also maintain their fitness routine at the 24-hour fitness centre, ensuring a well-rounded stay.

Modern Comforts and Services
Each guest room is equipped with free WiFi, a flat-screen TV, a microwave, and a fridge, ensuring convenience and comfort throughout your stay. Additionally, the business centre is available for those needing to catch up on work during their travels.

Book your stay at Drury Inn & Suites Detroit Troy for a perfect blend of comfort and convenience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.2
Based on 603 reviews
Cleanliness: 9.5
Service: 8.5
Location: 9.5
Room Quality: 7.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 9
E
Ebony • couple • us
10
2026-10-23 • via Nuitee
T
tiffany • couple • us
9
2026-10-19 • via Nuitee
A
Angie • couple • us
7
Overall pleasant
Pros:

Very clean and on major road

Cons:

Too much activity. Partying going on in the adjacent rooms until 2 am. The ice machine room had no door and every time someone went to get some ice it was super loud. And we were down the hall from it.

2026-09-08 • via Nuitee
C
Chelsey • family_with_children • us
9
Would stay again
Pros:

Easy location

Cons:

Front desk night stay was not very helpful

2026-09-07 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Staff was friendly. Rooms clean and beds comfortable. I loved having mirror x10 with a light.

Cons:

Pool was cold.

2026-09-05 • via Nuitee
D
Davies • couple • us
4
Poor customer service.
Cons:

The TV/WIfI was out so we weren’t able to use it during our stay, and were not offered any compensation for amenities that were not available even though we paid for them.

2026-09-01 • via Nuitee
D
Dumaka • solo_traveller • us
10
2026-08-30 • via Nuitee
R
Rachele • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Serkan • extended_group • tr
9
2026-08-28 • via Nuitee
B
Billy • couple • us
10
2026-08-24 • via Nuitee
M
Michelle • family_with_children • us
10
Everything was awesome
Pros:

Everything

Cons:

Nothing

2026-08-24 • via Nuitee
A
Avalos • family_with_children • us
8
2026-08-21 • via Nuitee
J
Jon Ringlein • extended_group • us
9
Pros:

Loved the rooms and the staff and the cleanliness, especially for the price, and I would recommend to anyone!

Cons:

The food and drinks were very expensive for what you received and the bartender took a long time to provide service to us.

2026-08-18 • via Nuitee
A
Anna • couple • us
10
Our stay was very comfortable and we found the room to be clean, updated and restful!
Pros:

Clean, friendly, convenient location and easy to order menu/delivery.

2026-08-18 • via Nuitee
R
Robert • family_with_children • us
6
Great staff, super convenient location
Pros:

Bed was comfortable, shower was very nice, staff was terrific

Cons:

Original room didn't have functioning AC, but the staff moved us with no problem

2026-08-17 • via Nuitee
D
Dennis • family_with_children • dk
9
Super ophold og dejligt hotel…
Pros:

Et hotel sf god standard og renligt. Personalet var hjælpsomme når der var behov for det og værelset var helt perfekt!

Cons:

De virkede lidt understaffed til morgenmaden da der var meget blandet ventetid - også selvom der var få til morgenmad. Men de gjorde det bedste de kunne.

2026-08-17 • via Nuitee
W
Wendell • solo_traveller • us
10
Pros:

Room, location, food

2026-08-14 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

The staff was very accommodating and the facilities were clean.

Cons:

The bathroom was a bit too small. Was kind of hard to step inside and shut the door. And, I had a king suite.

2026-08-12 • via Nuitee
B
Bilal • family_with_children • us
10
Pros:

Everything

Cons:

No microwave

2026-08-12 • via Nuitee
H
Harold • couple • us
8
Good but will not return
Pros:

The the upgrades were wonderful

Cons:

The free breakfast and the evening wind down are no longer. There will not be staying there again.

2026-08-10 • via Nuitee