Hotel Indigo Detroit North - Troy by IHG

Hotels
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Hotel Indigo
8.1 (722 reviews)
575 W Big Beaver Rd , Troy , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location — near dining and convenient access
Friendly/helpful staff mentioned frequently
Clean and quiet in many stays
Fitness center praised when stocked
Mini-fridge and good TV/mood lighting in rooms
Historic character / well maintained common areas
Free parking with ample space
Some guests reported exceptional service and pleasant stays
Cons:
Inconsistent housekeeping — rooms not cleaned during multi-night stays
Dirty bathroom on arrival reported
Breakfast described as poor or substandard
Billing issues: $200 holds, receipt problems, refused discounts
Pet fee ($75) seen as negative
Maintenance problems: saggy beds, heavy doors, flooded showers, broken light fixtures
On-site cafe supply problems (no espresso/coffee grounds)
Small pool and strong chlorine
Occasional rude or dismissive staff interactions
Poor room views or highway noise for some rooms
Missing shower shelving/towel or gym supply inconsistencies
Check-in experience unsatisfactory for some guests

Categories

Cleanliness
7.5
Mixed mentions: several guests praised cleanliness, quiet and well-maintained rooms, but multiple reports of dirty bathrooms on arrival and rooms not being cleaned during stays lowered this score.
Service
8.8
Generally positive staff interactions cited (friendly, helpful, personable bartender), though some service failures were reported (ignored housekeeping requests, an instance of rudeness, unsatisfactory check-in). Overall impressions lean favorable, so score is above target.
Location
9.2
Consistently praised: convenient, easy to get to, close to dining and family destinations and with ample free parking — strong location sentiment across reviews.
Room Quality
7.6
Mixed room feedback: positives include separate bedrooms, mini-fridge, good TV and mood lighting; negatives include saggy bed, heavy doors, flooded walk-in shower, broken light fixtures and missing shower shelves.
Amenities
7.8
Mixed amenity reports: fitness center praised (but inconsistent towel/equipment availability), pool small with strong chlorine noted, on-site cafe lacked coffee supplies at times; mini-fridge and mood lighting were positive points.
Value for Money
7
Several guests cited extra charges and billing issues (pet fee, $200 credit holds, refusal of discounts) and substandard breakfast — these factors reduced perceived value.
Food and Beverage
7.9
Food/Beverage mixed: breakfast described as poor/substandard by multiple guests and the on-site cafe had supply problems, but nearby dining options were praised; overall slightly below top tier.
Overall Experience
9
Overall sentiment trends positive: many guests reported pleasant, comfortable stays and would return, though notable negative experiences (housekeeping failures, billing issues, maintenance) affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:52

Property Description

Convenient Location and Amenities
Located just off Interstate 75 and near the Detroit Zoo, Drury Inn & Suites Detroit Troy offers a prime location for both leisure and business travelers. Guests can start their day with a complimentary hot breakfast and unwind in the evening with free appetizers and beverages in the lobby.

Relaxation and Recreation
Featuring a hot tub and indoor swimming pool, this hotel provides the perfect setting for relaxation. Guests can also maintain their fitness routine at the 24-hour fitness centre, ensuring a well-rounded stay.

Modern Comforts and Services
Each guest room is equipped with free WiFi, a flat-screen TV, a microwave, and a fridge, ensuring convenience and comfort throughout your stay. Additionally, the business centre is available for those needing to catch up on work during their travels.

Book your stay at Drury Inn & Suites Detroit Troy for a perfect blend of comfort and convenience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.1
Based on 722 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9.2
Room Quality: 7.6
Amenities: 7.8
Value for Money: 7
Food and Beverage: 7.9
Overall Experience: 9
A
Avalos • family_with_children • us
8
2026-08-21 • via Nuitee
J
Jon Ringlein • extended_group • us
9
Pros:

Loved the rooms and the staff and the cleanliness, especially for the price, and I would recommend to anyone!

Cons:

The food and drinks were very expensive for what you received and the bartender took a long time to provide service to us.

2026-08-18 • via Nuitee
A
Anna • couple • us
10
Our stay was very comfortable and we found the room to be clean, updated and restful!
Pros:

Clean, friendly, convenient location and easy to order menu/delivery.

2026-08-18 • via Nuitee
R
Robert • family_with_children • us
6
Great staff, super convenient location
Pros:

Bed was comfortable, shower was very nice, staff was terrific

Cons:

Original room didn't have functioning AC, but the staff moved us with no problem

2026-08-17 • via Nuitee
D
Dennis • family_with_children • dk
9
Super ophold og dejligt hotel…
Pros:

Et hotel sf god standard og renligt. Personalet var hjælpsomme når der var behov for det og værelset var helt perfekt!

Cons:

De virkede lidt understaffed til morgenmaden da der var meget blandet ventetid - også selvom der var få til morgenmad. Men de gjorde det bedste de kunne.

2026-08-17 • via Nuitee
W
Wendell • solo_traveller • us
10
Pros:

Room, location, food

2026-08-14 • via Nuitee
B
Bilal • family_with_children • us
10
Pros:

Everything

Cons:

No microwave

2026-08-12 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

The staff was very accommodating and the facilities were clean.

Cons:

The bathroom was a bit too small. Was kind of hard to step inside and shut the door. And, I had a king suite.

2026-08-12 • via Nuitee
H
Harold • couple • us
8
Good but will not return
Pros:

The the upgrades were wonderful

Cons:

The free breakfast and the evening wind down are no longer. There will not be staying there again.

2026-08-10 • via Nuitee
N
Nicole • solo_traveller • us
9
2026-08-10 • via Nuitee
N
Nicholas • couple • us
8
Very enjoyable
Pros:

Good location staff very friendly

Cons:

Room door very heavy.

2026-08-08 • via Nuitee
M
Melissa • couple • us
9
Pros:

Cleanliness

2026-08-08 • via Nuitee
S
SHARMILA • couple • us
10
Pros:

Only stayed late one night and checked out early. Didn’t experience much but I liked it there during my brief stay. I did have a room with separate bedroom with a door.

Cons:

That the walk in shower flooded out onto the bathroom floor. The bedroom light switch did not work.

2026-08-06 • via Nuitee
S
Scanavino • couple • us
10
2026-08-05 • via Nuitee
A
Addison • couple • us
6
A so-called “ Boutique” hotel with none of the amenities that fit that description..
Pros:

Well located near great food options

Cons:

Dark rooms, broken light fixtures, non working in room coffee. Downstairs cafe had fancy coffee machine, but no coffee( espresso ground) for two days… my offer to go buy some was dismissed rudely.

2026-08-05 • via Nuitee
D
Dumaka • solo_traveller • us
10
It was friendly, comfortable, and clean.
Pros:

I liked the size of the television. I appreciated the mini fridge, and the mood lighting or dimmers were extraordinary.

Cons:

Nothing

2026-08-03 • via Nuitee
R
Raghid • couple • us
10
2026-08-03 • via Nuitee
J
Justina • couple • us
8
2026-07-25 • via Nuitee
K
Kathryn • couple • us
3
Never again
Pros:

Proximity to family.

Cons:

$75 pet fee
Saggy bed which caused night back spasms

2026-07-24 • via Nuitee
B
Bryant • couple • us
10
2026-07-21 • via Nuitee