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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Table tennis
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Front desk (limited hours)
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Express check-in
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Fitness facilities (surcharge)
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Housekeeping on request
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Reception hall
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Covered parking
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Doubletree By Hilton Suzhou Wujiang offers a luxurious stay with well-equipped rooms featuring modern amenities like air conditioning, TV, and picturesque city views from select units. Guests can enjoy a delicious buffet, continental, or Italian breakfast during their stay.
Convenient Facilities
Guests can make use of the free bikes to explore the surroundings or maintain their fitness routine at the on-site fitness centre. The hotel also provides convenient services such as room service, a 24-hour front desk, and currency exchange for a hassle-free stay.
Nearby Attractions
Situated close to popular attractions like Hanshan Temple, The Lingering Garden, and Jinji Lake, guests can easily explore the beauty of Suzhou. With Tiger Hill and Tianyi Hot Springs in proximity, there is no shortage of places to visit.
Experience luxury and convenience at Doubletree By Hilton Suzhou Wujiang.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
No internet access available.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
套裝內容故意玩文字遊戲讓客戶誤以為該費用含早餐(內容為=> (此住宿有供應早餐 (可於入住時加購)。
就是看了"此住宿有供應早餐"因此選了該方案，但結果CHECK-IN時被告知不含早餐，才發現文末寫了"可於入住時加購"。
我是商務行程，不用特別選沒早餐的方案省錢，結果造成我的麻煩。
這等級的酒店有早餐不是天經地義的? 還特定寫了"此住宿有供應早餐"來混淆視聽，造成雙方困擾真的很沒必要。因此對此酒店的印象大打折扣!
各住宿服務內容不要玩文字遊戲來騙客戶下單。很沒必要
Fasilitas bagus
Bantal agak sedikit bau dan qc tidak bisa dikecilkan
The main issue was that the hotel in general (including dining areas) and the bedrooms specifically were too warm to properly rest and sleep. We were not offered or given the doubletree cookie. Not a complaint just wanted to note that the hotel doesn’t have a pool.
there was a massage chair in the room
my collegue left something in his room, we had to come back, the stuff was so nice to find it quickly ant to return it
I recently stayed at this hotel and was very disappointed with the condition of the room. Although the room was clearly marked as non-smoking, upon entering, there was a strong and unpleasant smell of cigarette smoke. As a non-smoker, I am particularly sensitive to such odors.
I immediately informed the front desk, and to their credit, they sent an air purifier to the room. However, even after running the purifier for over an hour, the smell still lingered. I made a second complaint, but unfortunately, the issue was never fully resolved during my stay.
It’s extremely frustrating and uncomfortable to stay in a room that does not meet the standards promised. I hope the management takes this seriously and enforces stricter policies to ensure that non-smoking rooms are truly smoke-free. This experience definitely affected the quality of my stay. Will never come back again.
I first came to this hotel a couple of years ago and lived there until a few months ago. A place that makes me feel at home thanks to the hospitality of all the hotel staff. I have now been back for several weeks and the atmosphere is always nice and welcoming.
驚喜生日禮物，早餐用餐區油煙味太重不喜歡，建議改善一下會更好。
朝食のコア時間帯は混みあっており、空席の掃除等ままならず
Only one 110 volt outlet and does not work
整體上還不錯，早餐的餐點品相可以更好一點。
In all three rooms, the air conditioning was defective (the temperature at night was over 25 degrees), it was obvious that people had smoked in the rooms, the breakfast was mediocre, and the staff was not very helpful in resolving the issues.
This hotel is situated within a quiet neighbourhood surrounded by apartment buildings on 3 sides and a river. The location is not very accessible so families on holiday may wish to look at other locations that are nearer to train or bus stations without the need to take taxis everytime; the nearest train station is 3km away. There are a number of small family owned eateries within close vicinity of the hotel, these places offer a variety of local food and are all quite nice, I tried them all during my stay there, one of them opens till late, about 1am! There are also a couple of provision shops that sell all sorts of snacks and beverages as well as daily necessities.
The staff at Doubletree by Hilton at Wujiang are well trained and provide excellent service. They are polite and helpful. The front desk staff are well trained and know their procedures well, the housekeeping staff made sure my room as thoroughly cleaned every day. The dining staff went out of their way to make me feel at home. One of their staff in particular, Mr Kyrie Wang, provided excellent service that was beyond what was required of him. In addition to helping me book taxis on a daily basis, as the WeChat app could not link to my credit card; without me asking, he took the initiative and helped me set up a service on my phone without the need to download anything so that I can book taxis and pay the driver cash. This really helped me a lot during my stay there. Thank you again Mr Kyrie Wang!
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