Quality Inn & Suites Livonia - Detroit

Hotels
•
Quality Inn
6.4 (540 reviews)
30375 Plymouth Road , Livonia , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
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Review Highlights

Pros:
Good value / affordable pricing
Friendly and responsive staff (e.g., Gavin)
Convenient location (close to venue/relatives; ~20 minutes to downtown)
Comfortable beds and some upgraded suites
Clean rooms reported by some guests
Easy/early check-in and occasional free upgrades
Cons:
Poor cleanliness: stained sheets, hairs, dirty carpets and bathrooms
Guests/people smoking and loitering by patios causing smells in rooms
Faulty HVAC: AC/heating issues and odd thermostats that turn off
Broken TV remotes, weak Wi‑Fi, dated rooms
No elevator and accessibility problems (jacuzzi lacking safety rails)
Poor breakfast selection and reported grey tap water
Noise from parking lot vehicles and loud guests
Maintenance problems (towel racks falling, stuck water knobs, reports of skin issues)

Categories

Cleanliness
3
Multiple reviews report poor cleanliness: stained sheets, hairs in shower, dirty carpets and floors, cigarette smells and generally unclean bathrooms.
Service
8.5
Staff repeatedly described as friendly and responsive (e.g., Gavin, front desk responded to noise); free upgrades and accommodated early check-in were noted.
Location
8
Convenient location mentioned several times — close to venues and relatives, and about a 20-minute drive to downtown Detroit; described as a prime location.
Room Quality
5.5
Mixed room quality: some upgraded suites and comfortable beds praised, but many rooms are outdated, have balcony issues, malfunctioning remotes, and HVAC problems.
Amenities
4.5
Amenities weak or faulty in many reports: no elevator, broken AC/heating controls, weak Wi-Fi, TV remotes failing, inaccessible jacuzzi (no safety rails), and limited/poor breakfast.
Value for Money
8.5
Frequently described as good value/affordable for the price — many guests noted the stay was decent given the cost and would return for value.
Food and Beverage
3.7
Breakfast criticized as a poor selection (processed items) and low quality; an on-site restaurant is mentioned but receives little praise.
Overall Experience
9.5
Overall a mixed but largely acceptable experience for budget travelers: positive service, location and value balance out significant cleanliness and amenity issues for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites Banquet Center hotel is strategically situated off Interstate 96, adjacent to LA Fitness center, in Livonia, MI. Close to various attractions like Rock Financial Showplace, Cobo Conference / Exhibition Center, and Wonderland Village, guests can easily explore the area.

Abundant Amenities
Enjoy a range of amenities at this Michigan hotel, from a complimentary full hot breakfast and free Wi-Fi to a 24-hour convenience store and on-site exercise room. Business travelers will appreciate the business center, catering services, and banquet/conference rooms equipped with audio/visual equipment.

Comfortable Accommodations
Relax in spacious rooms equipped with essential amenities such as microwaves, refrigerators, and cable TV. Upgrade to luxurious options like whirlpool suites or Executive business suites for a truly indulgent stay.

Book your stay at the Quality Inn & Suites Banquet Center for a memorable experience in Livonia, MI.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 540 reviews
Cleanliness: 3
Service: 8.5
Location: 8
Room Quality: 5.5
Amenities: 4.5
Value for Money: 8.5
Food and Beverage: 3.7
Overall Experience: 9.5
P
Paula • couple • us
5
Was decent after the upgrade.
Pros:

Customer care was good. Room they gave wasn’t ready, upgraded for free

Cons:

First floor was run down and the room needed a serious overhaul. The upgrade was a lot better. No elevator

2026-10-29 • via Nuitee
J
judith • family_with_children • us
4
We are grateful it was only one night
Pros:

totally basic

Cons:

The heating system that requires a person to move regularly or it turns off is AWFUL
Lighting too low

2026-10-28 • via Nuitee
A
Ashley Anderson • family_with_children • us
9
2026-10-27 • via Nuitee
F
Fox • family_with_children • us
6
Pros:

I liked the Suite and it was real close to the venue

2026-10-26 • via Nuitee
H
Honey • family_with_children • us
7
Pros:

Update the facilities

Cons:

No cord on phone remote barely works

2026-10-25 • via Nuitee
K
Kim • couple • us
9
2026-10-24 • via Nuitee
C
Cedric • couple • us
8
Over all nice as long as price doesn't go up its a decent value
Pros:

Price and our room was very clean

Cons:

People hanging out in the parking lot and smoking by our patio window

2026-10-24 • via Nuitee
C
Cedric • couple • us
7
Other then the heat-air issue the stay was very comfortable and our room was very clean
Pros:

Clean, price

Cons:

Heat-air didnt work properly, tv remotes didn't work, wifi was really weak, people standing outside my room patio window smoking and the smell comeing straight in my room.

2026-10-24 • via Nuitee
K
Kimberly • family_with_children • us
6
Great for the price
Pros:

The staff were very friendly, the price was great, lobby was beautiful, and the location was what we needed! Only a 20 minute drive to downtown Detroit and for an affordable one night stay, it did the job. The bed was very comfortable, linens and towels appeared clean, and they were able to accommodate early check in. The room did have a small balcony.

Cons:

The hallways smelled the cigarette smoke and appeared very dingy. The room was what you would expect in the price point but the edges of the room were not vacuumed. The bathroom was dated and the shower tiles did not appear to be cleaned to the same standard as most places I've stayed. The balcony had remnants of cigarettes and joints and did not look swept.

2026-10-19 • via Nuitee
B
Belton • couple • us
10
It was clean and quiet. The sports bar next door was nice and clean as well.
Pros:

Gavin at the front desk was very nice.

2026-10-19 • via Nuitee
S
Sean • solo_traveller • us
2
Disappointing - Do not recommend
Pros:

Not suitable for business travel. Front desk did immediately respond to running vehicle motors and loud music being played in the parking lot adjacent to rooms.

Cons:

Facilities are filthy; Bed sheets with cigarette holes; outdated rooms, unclean, hairs on the bead sheets, hairs in the shower and sink; loud and obnoxious guests; loud music playing from running vehicles in the parking lot adjacent to bedroom windows; miserable selection for breakfast with only processed foods including sugar cereals, muffins, waffles, wonder bread and english muffins; water comes out grey from the faucet and not drinkable; poor internet connection.

2026-10-14 • via Nuitee
A
Armani • couple • us
8
2026-10-13 • via Nuitee
A
Arlene • extended_group • ca
10
Second time staying in this hotel and we will book again in the future
Pros:

It is convenient and close to my relatives house

2026-10-12 • via Nuitee
A
Arlene • couple • ca
9
2026-10-12 • via Nuitee
H
Hussein • solo_traveller • us
6
2026-10-12 • via Nuitee
T
Tristan • solo_traveller • us
3
Will not stay again
Pros:

Decent coffee

Cons:

AC was broken, towel rack fell off the wall, water knob got stuck on, got an ankle fungus from the shower

2026-10-10 • via Nuitee
L
Lovina • couple • us
6
My stay was okay
Pros:

It was okay for the price and the staff where nice and good.

Cons:

The floors were very dirty

2026-10-07 • via Nuitee
M
Marion • solo_traveller • us
1
2026-09-18 • via Nuitee
R
Raagul • extended_group • us
8
2026-09-18 • via Nuitee
D
Destiny • family_with_children • us
10
2026-09-11 • via Nuitee