Fivitel Hoi An Hotel

Hotels
8.6 (1078 reviews)
Âu Cơ , Hoi An , vn

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Amazing staff
Comfortable rooms
Good service
Cons:
Construction noise
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.42
Rooms were lovely and comfortable, but construction work might affect overall perception.
Service
9.23
Staff were amazing and so helpful, consistently positive remarks about service.
Location
8.23
Location is good, but building work nearby was mentioned negatively.
Room Quality
8.73
Rooms were big and bright, with comfortable furnishings.
Amenities
8.53
Infinity pool mentioned as wonderful, but some amenities were lacking.
Value for Money
8.82
Hotel is good value for money based on the overall comfort and service provided.
Food and Beverage
8.02
Breakfast had mixed reviews, with some items described as poor.
Overall Experience
8.82
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:32

Property Description

Luxurious Beachfront Stay
Located in Hoi An, Fivitel Hoi An Hotel offers a 4-star experience with free bikes, a refreshing outdoor pool, and a modern fitness center. Indulge in the lush garden, relax on the terrace, or unwind at the chic bar.

Elegant Rooms and Culinary Delights
Each guest room is elegantly furnished and equipped with modern amenities. Enjoy a variety of dining options including American, Vietnamese, and local cuisine at the on-site restaurant. Special dietary needs can be accommodated upon request.

Convenience and Leisure Combined
Benefit from 24-hour service, airport transfers, and free WiFi. Explore the area on wheels with available car hire, or opt for a leisurely bike ride. For business needs, utilize the business center, or simply unwind at the snack bar.

Experience the epitome of beachfront luxury at Fivitel Hoi An Hotel. Book your stay now for an unforgettable retreat by the sea.

Important information:

The property offers free schedule shuttle bus from/to Hoi An Town and An Bang beach to all in-house guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1078 reviews
Cleanliness: 8.42
Service: 9.23
Location: 8.23
Room Quality: 8.73
Amenities: 8.53
Value for Money: 8.82
Food and Beverage: 8.02
Overall Experience: 8.82
E
Elke • extended_group • de
9
Alles bestens
Pros:

Die Lage war schön, nahe am Strand.
Die Zimmer waren schön, hatten einen guten Blick aufs Meer.
Das Personal war sehr freundlich und bemüht.
Das Frühstücksbuffet war reichhaltig.

Cons:

Das Essen dort hat nicht ganz unseren Geschmack getroffen.

2026-04-10 • via Nuitee
T
THI THUY DUONG • family_with_children • vn
8
Pros:

Sạch sẽ, thoáng, nhân viên nhiệt tình

Cons:

Đồ ăn sáng

2026-04-09 • via Nuitee
B
Barry • family_with_children • gb
9
2026-04-08 • via Nuitee
H
Harvey • couple • au
6
2026-04-05 • via Nuitee
L
Lewin • family_with_children • au
9
Pros:

The staff were extremely helpful and cheerful

Cons:

The pool area was too confined.

2026-04-05 • via Nuitee
P
Perrine • family_with_children • fr
8
Pros:

Hôtel sympa, la vue depuis la piscine n’est pas contractuelle, mais le fait qu’elle soit au dernier étage nous donne une super vue sur la mer. Hôtel familiale, donc beaucoup d'enfants 😉
Beaucoup de services (comme une navette pour aller dans la vieille ville) et de propositions d'excursions !! Le personnel est très gentil.

Cons:

Il faudrait mettre les photos "actuelles" de la piscine , vue et espace autour.

2026-04-05 • via Nuitee
L
lea • family_with_children • fr
9
Pros:

Chambres propres et confortables
Personnel bienveillant et efficace
Navette gratuite pour rejoindre le centre ville de hoi an

Cons:

Les chambres manquent d'une touche d'insonorisation par rapport au couloir

2026-04-04 • via Nuitee
H
Haris • couple • au
2
This hotel doesn’t deserve to be 4 stars hotel
Pros:

Shower 🚿 drainage was constantly blocked! Secondly I didn’t like seletion of breakfast.

Cons:

Shower drainage was constantly blocked!shampoo and shower gel were poor quality.
I didn’t like selection of breakfast.

2026-04-04 • via Nuitee
T
Tuyet • family_with_children • au
7
Pros:

The staff service good.

Cons:

I don’t like the view not as like in photos showing in picture. The room is small for my family

2026-04-04 • via Nuitee
N
Nguyen • family_with_children • vn
9
2026-04-03 • via Nuitee
B
Brigitte Elfriede Annemarie • solo_traveller • de
3
Pros:

Das Personal war in der Regel hilfsbereit. Probleme wurden gelöst und Schäden behoben.
Oben auf dem Dach war fantastisch.

Cons:

Das Zimmer hat sehr gestunken. Es gab eine Baustelle genau mir gegenüber und damit auch Baustellen Lärm. Das Frühstück war von wechselnde Qualität.

2026-03-31 • via Nuitee
J
Julian • solo_traveller • tw
10
2026-03-31 • via Nuitee
B
Balakrishnan • family_with_children • sg
10
Pros:

Excellent rooms with luxurious interior and good view to the sea. Very nice food options as well.

Cons:

Everything was great.

2026-03-31 • via Nuitee
B
Balakrishnan • family_with_children • sg
10
Pros:

One of the best hotel rooms I've ever stayed in. Felt quite huge and luxurious to stay in. The rooms were so clean and nice and had a balcony with view to the sea which was very nice. The breakfast had excellent variety and felt quite rich.

Cons:

Everything was very much pleasant and nice.

2026-03-31 • via Nuitee
F
Francine • couple • nl
7
Rustig verblijf
Pros:

Ruime kamer met ruime badkamer. Rustig gelegen. Personeel erg vriendelijk.

Cons:

De locatie is buiten het beachdorpje. Op de foto’s lijkt het alsof er een soort vakantiedorpje zich tussen het strand en hotel bevindt maar dat is gefotoshopt. Er staan wat palmbomen op een zanderig parkeerterrein tussen hotel en zee. Het zwembad is een stuk kleiner dan de foto doet vermoeden. Bij ons liep de douche niet goed door maar dat zou gereageerd gaan worden. Opzich wel prima waterdruk op de 6e verdieping.

2026-03-30 • via Nuitee
N
Natalie • family_with_children • gb
10
Pros:

Third staff at this hotel... rooms are spacious and clean with free tea, coffee and bottled water everyday. Housekeeping do a fabulous job.
Breakfast is buffet style with plenty of choice 😋. We had an early check-out and they provided us with a lovely breakfast box for our journey.
The rooftop pool is clean and beach towels are provided for you to use there or on the beach across the road. The hotel provides a free shuttle bus service to An Bang Beach and into the Old Town.
The staff are polite, helpful and friendly and I would like to thank Sen & Mao on reception for looking after us so well and making time to always talk to us when we saw them.
Overall this hotel is fantastic in every way. Can't recommend it enough if you're staying in Hoi An.

Cons:

Absolutely nothing to dislike.....

2026-03-28 • via Nuitee
A
Agathe • couple • fr
8
très bon rapport qualité/prix, agréable pour un séjour de 2/3 jours !
Pros:

Le personnel était parfait, Nhi a été adorable avec nous ! Les lits très confortables, la chambre très propre et massage au top !

Cons:

La déco un peu dans son jus, petit odeur d’humidité dans la chambre mais rien de bien grave

2026-03-28 • via Nuitee
S
Stéphane • couple • ca
10
Magnifique
Pros:

Le personnel est exceptionnel, le petit village est super cool avec les vélo gratuit un gros plus, magnifique piscine et le déjeuner est varié et très bien organisé

Cons:

Tout est parfait

2026-03-28 • via Nuitee
M
Markus • family_with_children • de
10
Pros:

It's super close to the beach, the rooms are super clean and you are in a few minutes (10 - 15 mins) in the centre or old town of Hoi An. The whole staff was super nice and helpful, and especially Sen was a sunshine and helped with everything.

2026-03-27 • via Nuitee
C
Chrissi • couple • de
10
Schönes sauberes Hotel mit Pool
Pros:

Sehr schönes sauberes Hotel. Freundliches hilfsbereites Personal.
Zimmer waren sehr groß und Betten bequem. Großes Frühstücksbuffet mit viel Auswahl. Kaffee und Säfte waren inklusive. Im Preis war sogar eine 30-minütige Fußmassage. Schöner Pool auf dem Dach.
Kostenloser Shuttle Service nach Hoi An und zurück.

2026-03-25 • via Nuitee