Fivitel Hoi An Hotel

Hotels
8.6 (1013 reviews)
Âu Cơ , Hoi An , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Amazing staff
Comfortable rooms
Good service
Cons:
Construction noise
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.42
Rooms were lovely and comfortable, but construction work might affect overall perception.
Service
9.23
Staff were amazing and so helpful, consistently positive remarks about service.
Location
8.23
Location is good, but building work nearby was mentioned negatively.
Room Quality
8.73
Rooms were big and bright, with comfortable furnishings.
Amenities
8.53
Infinity pool mentioned as wonderful, but some amenities were lacking.
Value for Money
8.82
Hotel is good value for money based on the overall comfort and service provided.
Food and Beverage
8.02
Breakfast had mixed reviews, with some items described as poor.
Overall Experience
8.82
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:32

Property Description

Luxurious Beachfront Stay
Located in Hoi An, Fivitel Hoi An Hotel offers a 4-star experience with free bikes, a refreshing outdoor pool, and a modern fitness center. Indulge in the lush garden, relax on the terrace, or unwind at the chic bar.

Elegant Rooms and Culinary Delights
Each guest room is elegantly furnished and equipped with modern amenities. Enjoy a variety of dining options including American, Vietnamese, and local cuisine at the on-site restaurant. Special dietary needs can be accommodated upon request.

Convenience and Leisure Combined
Benefit from 24-hour service, airport transfers, and free WiFi. Explore the area on wheels with available car hire, or opt for a leisurely bike ride. For business needs, utilize the business center, or simply unwind at the snack bar.

Experience the epitome of beachfront luxury at Fivitel Hoi An Hotel. Book your stay now for an unforgettable retreat by the sea.

Important information:

The property offers free schedule shuttle bus from/to Hoi An Town and An Bang beach to all in-house guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1013 reviews
Cleanliness: 8.42
Service: 9.23
Location: 8.23
Room Quality: 8.73
Amenities: 8.53
Value for Money: 8.82
Food and Beverage: 8.02
Overall Experience: 8.82
L
Lothar family_with_children de
10
Pros:

Das Personal ( Mao, Sen und Yv) waren sehr nett und zuvorkommend. Zimmer auch mit Meeresblick.

Cons:

Strand war nicht so besonders. Das geht besser.

2026-02-14 via Nuitee
L
Lothar family_with_children de
10
Pros:

Staff was very friendly ( Mao, Yv and Sen). Rooms with Oceanview are great

2026-02-14 via Nuitee
Y
Yolande family_with_children be
10
Pros:

Mooie kamer, goed ontbijt, zwembad op het dak met zicht op het strand. Gratis fietsen of gratis Grab om de 7km naar het centrum te rijden. Alles tiptop met een extra pluim voor het supervriendelijk personeel 💟. Een echte aanrader!!!

2026-02-13 via Nuitee
R
rob couple ca
10
Absolutely perfect and quiet
Pros:

We were impressed with everything starting from the warm reception from Sen at the front desk.Sen did everything she could to make sure we had a wonderful experience.This hotel is in a perfect location with many beaches near by. I recommend renting scooters to explore the whole area there’s lots to see.Sen will help get your scooters and suggest many things to do. A big bonus is this hotel has a wonderful buffet style breakfast included in your very reasonable priced room.Also daily room cleaning and the have soft beds .

Cons:

Absolutely nothing everything was great except the tv could be more modern with.youtube

2026-02-09 via Nuitee
K
Kieran solo_traveller gb
10
Exceptional
Pros:

Lovely hotel / nice infinity pool with very kind staff. Clean, comfortable room and a great location. The staff gave exceptional treatment and went above and beyond to help me during a hospital emergency. I felt truly cared for. I would happily stay here again and highly recommend this hotel.

Cons:

Wish I could of stayed longer

2026-01-31 via Nuitee
M
Michael extended_group au
10
Pros:

The staff were amazing especially Sen. Couldn’t have asked for any more help, even with our motorbike when it had a flat tyre. It was taken away by staff and repaired. Just excellent in every way. Also an awesome restaurant approx. 500m south called Mate. Highly recommend.

2026-01-28 via Nuitee
F
Flavia extended_group ar
10
Pros:

Un hotel pequeño frente a la playa, tiene trasnporte para llevarte al centro de Hoi An con horarios establecidos. El personal es muy cálido, se preocupan para tu estadia sea genial! Lo recomiendo

2026-01-28 via Nuitee
J
Johanna extended_group fr
10
2026-01-27 via Nuitee
D
David family_with_children th
10
Pros:

Das Personal war super freundlich & zuvorkommend.
Sie haben keine Wünsche offen gelassen es würde alles perfekt organisiert & uns immer weitergeholfen.
Vor allem Sen hat sich hervorragend um uns gekümmert!

An der Unterkunft stehen kostenfreie Fahrräder zur Verfügung so kann man die Umgebung gut erkunden.

Für einen Strandurlaub außerhalb des Trubels ist das Hotel eine ideale Wahl.
Am Strand stehen Schirme; Liegen & Handtücher zur Verfügung.

Auch das im Hotel ansässige Spa ist zu empfehlen!

2026-01-24 via Nuitee
K
KernowJo family_with_children gb
10
Pros:

Wonderful staff, excellent facilities and lovely views of the sea. We rented a scooter from the hotel (very easy) to travel to the old town, the Hai Van Pass, Da Nang and the Golden Bridge. The staff were amazing!

2026-01-23 via Nuitee
M
Malte couple dk
10
Fremragende
Pros:

Lækkert hotel, med det bedste personale der altid var klar til at hjælpe med alt man spurgte om, de sørger også for transport ind til byen og til nogle af de kendte strande hernede så alt i alt fremragende hotel

2026-01-21 via Nuitee
W
William couple gb
10
Pros:

The room and communal areas were very nice and very clean. Thank you to the lovely staff who were incredibly kind and helpful during our stay. If you want to stay by the beach then you’ll be very comfortable here, you just have to be prepared to drive or get a grab taxi into the old town or to a beach club.

2026-01-20 via Nuitee
C
CELINE family_with_children fr
8
Pros:

les navettes gratuites pour se rendre ou revenir de Hoi An

Cons:

Les travaux en cours entre l'hôtel et la plage ainsi que la construction de digues en pleine mer à la plage en face de l'hôtel.

2026-01-19 via Nuitee
Y
Ybe couple be
8
Fantastisch
Pros:

Personeel heel vriendelijk en ruime propere kamers

Cons:

Geen opmerkingen

2026-01-19 via Nuitee
J
Jaroslaw family_with_children pl
10
Pros:

Our stay at FIVITEL HOI AN Hotel was absolutely wonderful. The service was truly professional, extremely friendly, and always helpful. From the very first moment, we felt warmly welcomed.

The hotel provides free transportation from the hotel to the city, which is a great convenience and makes exploring the area much easier.

The staff are exceptionally kind and friendly, and their attention to guests goes far beyond expectations. A truly touching surprise was the birthday cake they organized for our daughter and sister, served during breakfast. It was a beautiful gesture that brought us great joy and made our stay unforgettable.

We highly recommend this hotel to anyone looking for comfort, a warm atmosphere, and service that genuinely cares about guests. We would definitely love to return!

2026-01-18 via Nuitee
H
helene extended_group fr
7
Pros:

Super accueil

2026-01-16 via Nuitee
T
Thuytien4691 family_with_children vn
8
Pros:

Nhân viên thân thiện

2026-01-13 via Nuitee
C
cornelia couple de
7
Gute Alternative zum überlaufenen Zentrum von Hoi An, besonders im Januar.
Pros:

Lage am Beach ist toll, exzellentes Seafood Restaurant in Laufnähe, sehr nettes Personal

Cons:

Frühstück ist zwar reichhaltig trifft aber eher nicht meinen Geschmack

2026-01-11 via Nuitee
D
Daniel family_with_children ie
10
2026-01-10 via Nuitee
D
Daniel family_with_children co
10
2026-01-09 via Nuitee