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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Bar
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Snack bar
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Evening entertainment
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Entertainment staff
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Live music/performance
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Bingo
Review Highlights
Categories
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Property Description
Victorian Seaside Charm
Traditional Rooms with Modern Amenities
Imperial Hotel offers spacious rooms equipped with flat-screen TVs, tea/coffee facilities, and en suite bathrooms. Enjoy complimentary WiFi in public areas for your convenience.
Relaxation and Dining
Unwind in the shared lounge or indulge in homecooked cuisine at the hotel's bar and restaurant.
Convenient Location
Located just a 2-minute walk from the seafront, Imperial Hotel provides easy access to Eastbourne's center and railway station. Explore the Sussex Heritage Coast area, only a short distance away.
Book your stay at Imperial Hotel for a delightful seaside retreat.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Very nice hotel and service great 😃
The breakfast was a little below standard
Very friendly
Poor sausages
It was convenient. Very clean, staff was
Friendly
The room was very very hot. The window opened 3 inches
I felt luke i was in a sauna.
I liked everything. The room was spacious with a large fan which was great in the hot weather. Bedding, towels etc were all spotless. Very spacious shower. Three bars and one with bingo and music. All the staff were lovely and the whole hotel had a very friendly vibe. Thanks to everyone.
There were no negatives
comfortable bed, nice room
The lifts were too small and a bit erratic
Very efficient staff.
No issues
The room was good spacious
The food breakfast was not so good
Location
Stifling room. Not their fault as it was really hot weather. Window only opens a tiny way. Feeble fan provided
Location.
Well appointed
Friendly and efficient service in the dining room (table 14)
NO Air-conditioning in bedroom or dining room.
Very strict mealtimes which resulted in us not using the dinner service
Clearly operated for the owners coach clients.
Comfy beds, spacious bedroom. Great position
If could all do with a bit ofc
Care and update. Its all quite dated.
Second time here most certainly not disappointed staff are lovely food good great location very adequate room lifts are a bit iffy tho let’s just say excellent stay
Location excellent for station, tennis, restaurants and seafront. Parking permit for nearby parking.
Air conditioning. Fan provided but very hot in the bedroom.
It was great location for tennis tournament and good value. Very clean.
It is dated, old lift and carpets. The bed mattress was old and the springs were creaky. Unfortunately it was in the heatwave so we were extremely hot as there is no Aircon or fans. Breakfast is only served in a 45min slot, but it was full table service.
This was our second visit to this hotel with Daish’s and once again we thoroughly enjoyed it. Great value for money, close to promenade and the town. Staff in all areas are great and friendly. Yes a lot of us mature adults at this hotel as everywhere accessible and you can do as much or as little as you like.
I for one cannot fault it.
Staff, location
Cleanliness was not up to scratch. Room needs a good dusting, , f.e on towel rail + skirting boards. At breakfast time, some saucers were not clean, i.e. they must have been used twice!
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