Holiday Inn Montreal Centre Ville Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (1877 reviews)
999, rue St-Urbain , Montréal , ca

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.38
Several comments indicated cleanliness issues, particularly around pool and jacuzzi maintenance.
Service
8.85
Most reviews praised the staff as helpful and welcoming.
Location
9.39
Consistent high praise for the hotel's location, close to attractions.
Room Quality
7.84
Mixed reviews, some positive aspects but noted issues with old equipment and noise.
Amenities
6.87
Amenities received negative feedback, specifically regarding maintenance of pool and jacuzzi.
Value for Money
6.83
Guests found prices high compared to perceived value, especially parking and breakfast fees.
Food and Beverage
7.38
Breakfast received mixed reviews, with some finding it ordinary and prices high.
Overall Experience
7.85
General sentiment is positive, although some frustrations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 23:56

Property Description

Convenient Location
Situated across the Montreal Convention Centre and a short drive from the airport, Holiday Inn Montreal Centre Ville Downtown offers a prime location for both business and leisure travelers.

Relaxation and Wellness
Unwind in the indoor pool, stay active in the fitness centre, or pamper yourself with a visit to the hot tub, sauna, or massage facilities available at the hotel.

Dining and Shopping
Indulge in gourmet dining at the on-site restaurant Chez Chiné, or explore the nearby Chinatown and Old Montreal shops. Don't forget to check out the on-site gift shop for souvenirs.

Experience the perfect blend of comfort and convenience at Holiday Inn Montreal Centre Ville Downtown. Book your stay now for a memorable Montreal experience!

Important information:

Please note, breakfast inclusive rates will include a complimentary voucher for up to 2 adults and 2 children under the age of 11. Additional charges apply for older children, contact hotel for details.

Please note, the credit card used upon reservation will be asked upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 34.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1877 reviews
Cleanliness: 7.38
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.85
M
Martinez • extended_group • do
8
Increíble.
Pros:

Está céntrico, podías acceder a cada lugar caminando si así lo preferías, es seguro, pero podrían distribuir mejor el personal en las zonas de recepción 1 & recepción 2, lo demás estuvo super.

Cons:

Poco personal si llegas muy tarde o madrugada, podrían distribuir mejor entre recepción 1 & recepción 2 & ofrecer las instrucciones de llegada al huésped.

2026-04-09 • via Nuitee
Q
Quang • couple • ca
6
The staff is pleasant, the lobby is nice but they failed to address the issue of cold water faucet.
Pros:

I love the location as well as the balcony view.

Cons:

The room faucet only has cold water most of the time and during the night the sound of the nearby elevator makes it sounds like someone is vacuuming. Also the AC running so loud that each time it turns on, it woke our entire family.

2026-04-09 • via Nuitee
H
Hajjaji • solo_traveller • ca
5
Pros:

Lit, oreillers et décoration générale

Cons:

Bruit de la climatisation dans la chambre. Petit déjeuner n'est pas inclus dans le prix.

2026-04-08 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-04-08 • via Nuitee
I
Isabelle • couple • ca
8
2026-04-07 • via Nuitee
M
Mihai Ciprian • family_with_children • ca
7
OK, pas plus.
Pros:

Emplacement central, proche de tout.

Cons:

Frais cachés. Réservation pour deux adultes et un enfant, et le petit déjeuner était inclus seulement pour deux personnes. 🤔 On a dû payer pour la troisième personne. Ce n'est pas juste.
Chambre en face du gym/piscine, très bruyant. L'accès à ces installations devrait être limité à 22.00.

2026-04-05 • via Nuitee
H
Hajjaji • family_with_children • ca
7
2026-04-04 • via Nuitee
A
Augustine • extended_group • sg
7
2026-04-02 • via Nuitee
Éric • couple • ca
10
2026-03-30 • via Nuitee
A
Andrea • solo_traveller • us
10
Great
Pros:

The location

2026-03-25 • via Nuitee
L
Luc • solo_traveller • ca
8
2026-03-24 • via Nuitee
M
Morteza • family_with_children • ca
1
2026-03-24 • via Nuitee
L
Lucie • family_with_children • ca
9
Pros:

The comfort friendly people lobby fountain
The pool

Cons:

Some food from breakfast sausages were not fully cooked. The heater from the room smelled like burning

2026-03-21 • via Nuitee
P
Philippe • family_with_children • ca
3
2026-03-18 • via Nuitee
F
Fadi • couple • ca
7
2026-03-17 • via Nuitee
L
Linda • couple • ca
8
Pros:

L’emplacement

Cons:

Le tapis dans la chambre ont l’air malpropre

2026-03-15 • via Nuitee
V
Vincent • solo_traveller • nz
8
Reliable choice to make one feel at home in Montreal
Pros:

Repeat customer. It did not disappoint.

2026-03-10 • via Nuitee
A
Annie • family_with_children • ca
7
Près des attractions que nous voulions visiter
Cons:

WI-FI lent

2026-03-09 • via Nuitee
V
Victor • couple • ca
7
Good location
Pros:

Très bien localisé , proche de nombreuses attractions

2026-03-08 • via Nuitee
J
Jocelyne • couple • ca
8
Très bien.
Pros:

Emplacement près de tout. Tranquille.

Cons:

Les installations du spa, eau brouillée et pas vraiment de jets.

2026-03-07 • via Nuitee