Holiday Inn Montreal Centre Ville Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (1862 reviews)
999, rue St-Urbain , Montréal , ca

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.38
Several comments indicated cleanliness issues, particularly around pool and jacuzzi maintenance.
Service
8.85
Most reviews praised the staff as helpful and welcoming.
Location
9.39
Consistent high praise for the hotel's location, close to attractions.
Room Quality
7.84
Mixed reviews, some positive aspects but noted issues with old equipment and noise.
Amenities
6.87
Amenities received negative feedback, specifically regarding maintenance of pool and jacuzzi.
Value for Money
6.83
Guests found prices high compared to perceived value, especially parking and breakfast fees.
Food and Beverage
7.38
Breakfast received mixed reviews, with some finding it ordinary and prices high.
Overall Experience
7.85
General sentiment is positive, although some frustrations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 23:56

Property Description

Convenient Location
Situated across the Montreal Convention Centre and a short drive from the airport, Holiday Inn Montreal Centre Ville Downtown offers a prime location for both business and leisure travelers.

Relaxation and Wellness
Unwind in the indoor pool, stay active in the fitness centre, or pamper yourself with a visit to the hot tub, sauna, or massage facilities available at the hotel.

Dining and Shopping
Indulge in gourmet dining at the on-site restaurant Chez Chiné, or explore the nearby Chinatown and Old Montreal shops. Don't forget to check out the on-site gift shop for souvenirs.

Experience the perfect blend of comfort and convenience at Holiday Inn Montreal Centre Ville Downtown. Book your stay now for a memorable Montreal experience!

Important information:

Please note, breakfast inclusive rates will include a complimentary voucher for up to 2 adults and 2 children under the age of 11. Additional charges apply for older children, contact hotel for details.

Please note, the credit card used upon reservation will be asked upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 34.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1862 reviews
Cleanliness: 7.38
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.85
V
Vincent solo_traveller nz
8
Reliable choice to make one feel at home in Montreal
Pros:

Repeat customer. It did not disappoint.

2026-03-10 via Nuitee
A
Annie family_with_children ca
7
Près des attractions que nous voulions visiter
Cons:

WI-FI lent

2026-03-09 via Nuitee
V
Victor couple ca
7
Good location
Pros:

Très bien localisé , proche de nombreuses attractions

2026-03-08 via Nuitee
J
Jocelyne couple ca
8
Très bien.
Pros:

Emplacement près de tout. Tranquille.

Cons:

Les installations du spa, eau brouillée et pas vraiment de jets.

2026-03-07 via Nuitee
G
Gilles solo_traveller ca
8
Pros:

Très calme
Salle de bain rénové récemment
Lit très confortable
Stationnement difficile à accéder mais bien situé pour le quartier des spectacles et le palais des congrès

Cons:

Les tapis sont très usés,laids et sales, je n'y retourne pas avant que les couvres sol ne soit remplacer 8

2026-03-01 via Nuitee
J
Joël family_with_children ca
9
2026-02-26 via Nuitee
A
Alexandre solo_traveller ca
8
Pros:

Cet hôtel me convenait. Car il était au cœur du quartier chinois. J'avais toutes les commodités à disposition.

Cons:

Hôtel de milieu de gamme.

2026-02-26 via Nuitee
L
Luo solo_traveller ca
2
Dirty and old hotel
Pros:

Convenient location

Cons:

Smell bad, dirty, old facilities,

2026-02-25 via Nuitee
M
Michel couple ca
8
2026-02-24 via Nuitee
M
Mostajo family_with_children ca
10
perfect
Pros:

buffet and served warm

2026-02-22 via Nuitee
T
THIERRY couple fr
5
2026-02-22 via Nuitee
N
Naomi family_with_children ca
10
Pros:

Le Spa, la piscine et le jardin d’eau chinois avec les poissons

2026-02-12 via Nuitee
I
Isabelle extended_group ca
10
Service impécable!
Pros:

J'avais fait la demande d'avoir ma chambre plus tôt et a mon arrivée tout était pret! Nous avons pas pris la voiture de la fds, Nous étions en compétition au centre des congrès qui est l'autre bord de la rue a 45 sec de marche! :)

Cons:

Mettre un micro onde dans les chambres ou bien en mettre un à la disposition des clients au lobby.

2026-02-10 via Nuitee
C
Cindy family_with_children ca
10
2026-02-09 via Nuitee
J
Julie family_with_children ca
8
Bel endroit et bien située
Pros:

Proche de tout les attraits.

Cons:

Le lit était trop mou.

2026-01-26 via Nuitee
R
Reyes Gonzalez family_with_children mx
10
2026-01-26 via Nuitee
B
Bahaa family_with_children ca
10
2026-01-21 via Nuitee
A
Arina extended_group ca
6
2026-01-20 via Nuitee
J
Jason solo_traveller ca
7
over all, it was good
Pros:

close to my meetins

Cons:

that the elevator stops at the second floor no matter what, nescience
and that the elevators weren't working to go to the parking, had to use stairs

2026-01-20 via Nuitee
J
Jasmine solo_traveller ca
7
Cons:

Stationnement trop cher.

2026-01-20 via Nuitee