Embassy Suites by Hilton Jacksonville Baymeadows

Hotels
Embassy Suites Hotels
8.3 (1270 reviews)
9300 Baymeadows Road , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Comfortable beds
Amazing breakfast
Cons:
Cleanliness issues
Room quality concerns
Limited food options

Categories

Cleanliness
7.78
Some rooms reported issues with cleanliness and a strong smell of smoke in the initial room.
Service
8.75
Staff were generally described as pleasant and helpful.
Location
9.29
Guests appreciated the convenient and quiet location.
Room Quality
7.74
There were concerns regarding specific room conditions, such as noise and the absence of requested features.
Amenities
8.77
Facilities like the pool and gym received positive remarks.
Value for Money
8.23
The overall experience is generally perceived as worth the cost.
Food and Beverage
7.28
Concerns were raised about the quality and availability of snacks and breakfast options.
Overall Experience
8.55
Mixed experiences but overall managed to meet expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:42

Property Description

Spacious All-Suite Accommodation
The Embassy Suites Jacksonville Baymeadows offers guests spacious 2-room suites with separate living and sleeping areas, providing ample room to relax and unwind after a day of exploring the nearby attractions.

Convenient Location
Situated close to motorway I-95 and within easy reach of popular attractions like the University of North Florida, Alltel Stadium, and the Jacksonville Zoo, this hotel provides a convenient base for travelers looking to explore Jacksonville and its surroundings.

Complimentary Amenities
Start your day right with a free cooked-to-order breakfast and unwind in the evenings with a complimentary weekday evening reception. Stay active during your stay with access to the on-site fitness center and indoor pool.

Experience comfort, convenience, and complimentary perks at Embassy Suites Jacksonville Baymeadows. Book your stay now for a memorable Jacksonville getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1270 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.55
M
monique couple us
8
2026-03-07 via Nuitee
D
Darella extended_group us
5
Pros:

I loved the pillows and beds

Cons:

The breakfast meats were undercooked. The eggs were wet. The pool and Jacuzzi stayed occupied by children all weekend, and adults only got an hour to be without kids in there which is from 10-11. I feel the cut off for children under 21 should be 8pm. Give the adults more time to enjoy

2026-03-05 via Nuitee
A
Amanda family_with_children us
10
Pros:

Everything was good me and my kids always stay at this hotel when we come the breakfast is amazing and everybody is so friendly I love this hotel

2026-03-05 via Nuitee
M
Malaysia family_with_children us
8
2026-03-05 via Nuitee
E
ERIOLA couple al
10
2026-03-04 via Nuitee
T
Tammy couple us
5
Pros:

Nice building. Friendly staff

Cons:

Toilet paper was a huge issue. Cleaning women usually didn't have paper. This included the downstairs public restroom. Elevators too slow. No luggage carts available when we arrived

2026-03-04 via Nuitee
K
Kimberly family_with_children us
7
Pleasant. Love the location. Need to address kids/teens roaming hotel and obstructing elevators.
Pros:

I loved the breakfast. The pool and hot tub are a great amenity. Love the fact that they allow for the adults to have a private swim for an hour before the close the pool. That was enjoyable. Wish it was a little longer, but it was great. The breakfast with the omelet bar NEVER disappoints! It is ALWAYS so pleasant. Service around the breakfast floor is amazing too! The room size was great! First time being placed in the "secret" corridor as I called it. Typically put on the levels/rooms with the glass elevators. The room we stayed in was an Executive Suite this time. Definitely happy with the choice! Never knew they had rooms with Balconies either! Will be looking into that as well!

Cons:

A lot of kids after hours around pool area. Parents weren't with them either. Most were teenagers, but they were loud and crowded around the elevators located near pool area. First time experiencing this though was this past weekend. Still will definitely be returning for future trips for sure! The bed was pretty stiff that was in our room this go around as well. Again, this was all a first experience for us. We are always overly excited to stay at this hotel and still are even after this past stay! Always great!

2026-03-02 via Nuitee
N
Nicole couple us
6
Cons:

Air conditioning didn't work 😕

2026-03-02 via Nuitee
D
Darella extended_group us
7
Pros:

I lobe the bed and pillows.

Cons:

I didn't like that the food was undercooked, breakfast and dinner. I didn't like how the pool and jacuzzi stayed packed with kids all day and most of the night and the 21 and up crowd only gets 1 hour from 10-11. The kids should have cut off time.. Maybe 6am to 7pm. Thank you


..

2026-03-02 via Nuitee
B
bernard couple us
9
2026-03-01 via Nuitee
J
Josh couple us
10
2026-02-28 via Nuitee
K
Kayla family_with_children us
9
Excellent stay with my family, the staff treated us well and would stay here again in the future.
Pros:

I loved how clean they up kept the property and all the amenities!

Cons:

Nothing

2026-02-27 via Nuitee
S
Susan couple us
10
2026-02-26 via Nuitee
D
DENISE couple us
10
I enjoyed my stay
Pros:

The experience was great, breakfast and the atmosphere

Cons:

The cleanliness of the shower could’ve been better

2026-02-25 via Nuitee
J
Jones extended_group us
10
2026-02-25 via Nuitee
J
Jacqueline extended_group us
6
Pros:

It was a suite.. Location.

Cons:

The extra bed was lumpy and uncomfortable. It was semi clean. The hot tub was broken and they didn't comp/refund us like they said they would. They said it was up to Booking.

2026-02-14 via Nuitee
L
Lesia couple us
10
2026-02-14 via Nuitee
L
Lloyd couple us
9
2026-02-13 via Nuitee
B
Bryan extended_group us
3
Find somewhere else to stay!
Pros:

Location

Cons:

Desk Staff was pathetic! First room they sent us was occupied already. Second room had stains on the sheets and hair all over pillows and sheets. The third room was fine.

2026-02-13 via Nuitee
J
Jinx couple us
6
Pros:

The size of the room was quite nice. And I liked how the staff checked in quite often to make sure we needed anything. I did like where the property was. Lots of place to go to eat out at or just explore. A lot of little plazas.

Cons:

There were stains on the beds and on the chair. And the carpet was wet. I think the AC unit was leaking.

2026-02-11 via Nuitee