Embassy Suites by Hilton Jacksonville Baymeadows

Hotels
Embassy Suites Hotels
8.3 (1270 reviews)
9300 Baymeadows Road , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Comfortable beds
Amazing breakfast
Cons:
Cleanliness issues
Room quality concerns
Limited food options

Categories

Cleanliness
7.78
Some rooms reported issues with cleanliness and a strong smell of smoke in the initial room.
Service
8.75
Staff were generally described as pleasant and helpful.
Location
9.29
Guests appreciated the convenient and quiet location.
Room Quality
7.74
There were concerns regarding specific room conditions, such as noise and the absence of requested features.
Amenities
8.77
Facilities like the pool and gym received positive remarks.
Value for Money
8.23
The overall experience is generally perceived as worth the cost.
Food and Beverage
7.28
Concerns were raised about the quality and availability of snacks and breakfast options.
Overall Experience
8.55
Mixed experiences but overall managed to meet expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:42

Property Description

Spacious All-Suite Accommodation
The Embassy Suites Jacksonville Baymeadows offers guests spacious 2-room suites with separate living and sleeping areas, providing ample room to relax and unwind after a day of exploring the nearby attractions.

Convenient Location
Situated close to motorway I-95 and within easy reach of popular attractions like the University of North Florida, Alltel Stadium, and the Jacksonville Zoo, this hotel provides a convenient base for travelers looking to explore Jacksonville and its surroundings.

Complimentary Amenities
Start your day right with a free cooked-to-order breakfast and unwind in the evenings with a complimentary weekday evening reception. Stay active during your stay with access to the on-site fitness center and indoor pool.

Experience comfort, convenience, and complimentary perks at Embassy Suites Jacksonville Baymeadows. Book your stay now for a memorable Jacksonville getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1270 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.55
J
Jacqueline extended_group us
6
Pros:

It was a suite.. Location.

Cons:

The extra bed was lumpy and uncomfortable. It was semi clean. The hot tub was broken and they didn't comp/refund us like they said they would. They said it was up to Booking.

2026-02-14 via Nuitee
L
Lesia couple us
10
2026-02-14 via Nuitee
B
Bryan extended_group us
3
Find somewhere else to stay!
Pros:

Location

Cons:

Desk Staff was pathetic! First room they sent us was occupied already. Second room had stains on the sheets and hair all over pillows and sheets. The third room was fine.

2026-02-13 via Nuitee
L
Lloyd couple us
9
2026-02-13 via Nuitee
W
White couple us
8
2026-02-11 via Nuitee
J
Jinx couple us
6
Pros:

The size of the room was quite nice. And I liked how the staff checked in quite often to make sure we needed anything. I did like where the property was. Lots of place to go to eat out at or just explore. A lot of little plazas.

Cons:

There were stains on the beds and on the chair. And the carpet was wet. I think the AC unit was leaking.

2026-02-11 via Nuitee
R
Roberto family_with_children us
9
2026-02-11 via Nuitee
T
Tomáš solo_traveller cz
9
2026-02-08 via Nuitee
C
Cody couple us
9
We enjoyed our stay the staff is friendly, and the breakfast was perfect
Pros:

It was clean, comfortable and close to the expressway

Cons:

This properties a bit older it could possibly use some updates our bathroom faucet leaked as well as the bathtub head leaks from the faucet

2026-01-29 via Nuitee
S
samantha family_with_children us
7
Aside from the hotel overbooking our first night, once we actually got to stay it was nice
Pros:

The breakfast was great and the kitchen staff were friendly and accommodating. All of the staff were nice. When checking out Lawrence was amazing. The pool and hot tub were our favorite!

Cons:

The hotel overbooked and I did not have a room for the first night I was supposed to check in and had to stay at a cheap motel nearby and it was horrible. Also the laundry services were not too great I had to try multiple machines before we could actually get the clothes washed.

2026-01-29 via Nuitee
A
Albert couple us
10
2026-01-28 via Nuitee
N
Nateria couple ye
10
2026-01-27 via Nuitee
V
VONEATHIA family_with_children us
10
2026-01-26 via Nuitee
C
Cathenia couple us
10
2026-01-23 via Nuitee
C
Cashaunda solo_traveller us
10
2026-01-23 via Nuitee
V
Victor solo_traveller us
1
Pros:

Omelet

Cons:

The fact my child's room was broken into because the staff provided another guest with the key to their room. Then her tablet was stolen from the room and broken. After all that the manager failed the rectify the issue.

2026-01-23 via Nuitee
L
Lisa couple us
10
2026-01-22 via Nuitee
T
Tyrone solo_traveller us
5
Great stay, but no working heat in room!
Pros:

The heat never worked, in either room, man came to fix it, worked for a little while. Disrupted my stay, otherwise excellent facility!

Cons:

Room stayed cold, both of them, no workjng heater!

2026-01-21 via Nuitee
A
Ashley family_with_children us
10
2026-01-21 via Nuitee
N
Nakia extended_group us
4
Pros:

Breakfast & the staff was amazing. Especially the omelet bar. And, the rooms were very clean.

Cons:

When checking in, we noticed there was a leak in one of our rooms. We booked a total of 6 - when the staff moved our rooms; the AC was out. We called down to the front lobby & didn't receive any help for a total of 30 mins. I had my children sweating and sitting in the middle of the hall until we were able to get help.

2026-01-20 via Nuitee