Embassy Suites by Hilton Jacksonville Baymeadows

Hotels
Embassy Suites Hotels
8.3 (1396 reviews)
9300 Baymeadows Road , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Comfortable beds
Amazing breakfast
Cons:
Cleanliness issues
Room quality concerns
Limited food options

Categories

Cleanliness
7.78
Some rooms reported issues with cleanliness and a strong smell of smoke in the initial room.
Service
8.75
Staff were generally described as pleasant and helpful.
Location
9.29
Guests appreciated the convenient and quiet location.
Room Quality
7.74
There were concerns regarding specific room conditions, such as noise and the absence of requested features.
Amenities
8.77
Facilities like the pool and gym received positive remarks.
Value for Money
8.23
The overall experience is generally perceived as worth the cost.
Food and Beverage
7.28
Concerns were raised about the quality and availability of snacks and breakfast options.
Overall Experience
8.55
Mixed experiences but overall managed to meet expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:42

Property Description

Spacious All-Suite Accommodation
The Embassy Suites Jacksonville Baymeadows offers guests spacious 2-room suites with separate living and sleeping areas, providing ample room to relax and unwind after a day of exploring the nearby attractions.

Convenient Location
Situated close to motorway I-95 and within easy reach of popular attractions like the University of North Florida, Alltel Stadium, and the Jacksonville Zoo, this hotel provides a convenient base for travelers looking to explore Jacksonville and its surroundings.

Complimentary Amenities
Start your day right with a free cooked-to-order breakfast and unwind in the evenings with a complimentary weekday evening reception. Stay active during your stay with access to the on-site fitness center and indoor pool.

Experience comfort, convenience, and complimentary perks at Embassy Suites Jacksonville Baymeadows. Book your stay now for a memorable Jacksonville getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1396 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.55
M
Marsha family_with_children us
3
The hotel is beautiful but the rooms need to be upgraded and cleaned
Cons:

The room did not smell clean at all. The smell was unhygienic

2026-05-22 via Nuitee
J
Joseph couple us
10
Short vacation Would stay there again.
Pros:

Great location. Rooms clean. Very nice made to order breakfast. Complementary drinks for adults.

Cons:

Nothing

2026-05-22 via Nuitee
L
Lishea solo_traveller us
6
Pros:

The location and cleanliness of the facility made our stay worthwhile.

Cons:

The rooms appeared to have some cooling issues.

2026-05-21 via Nuitee
Z
Zakia family_with_children us
8
Pros:

The overall stay was great. The atmosphere and the hotel is very nice. The stuff as well

Cons:

The only thing I didn’t like unfortunately happened the last few minutes before our check out! I had a plat from breakfast and as I was in rush to leave I put the plate on one of the tables. The resataurant was already close and there was a lady cleaning. She called me loudly in very rude way yelling ( ey ey ey ! No take this out of there 🤔☹️). I didn’t say anything back to her I just asked my daughter to remove the plate and take it somewhere else! What bothered me not the fact of asking me to do not put this plate there. By the way and the tone she used to ask very loud and rude like I’m little kids being in trouble. I hope she can find different way to deal with situations with visitors that all. Thank you

2026-05-18 via Nuitee
J
Jimmy couple us
10
2026-05-18 via Nuitee
J
Jimmy couple us
10
Pros:

The service

Cons:

Breakfast

2026-05-18 via Nuitee
M
M. Riggans solo_traveller us
5
Pros:

Location was great. Hotel lobby very nice in appearance and cleanliness

Cons:

Need to have hand sanitizer in food areas.
Elevators need sanitizing more frequently.
Rooms sink and tub have drainage issues.
All hotels need to upgrade and remove carpet everywhere

2026-05-16 via Nuitee
M
Morgan family_with_children us
10
2026-05-16 via Nuitee
C
Crooms solo_traveller us
10
Pros:

Everything about The Hotel Is Amazing The Staff So Helpful Food Delicious Everywhere So Clean Atmosphere Just Great

Cons:

Nothing

2026-05-14 via Nuitee
M
Mikol solo_traveller us
9
Clean, friendly staff, clean room, and breakfast
2026-05-14 via Nuitee
Y
Yudelkis family_with_children us
9
Pros:

I love the location and the friendly staff

2026-05-12 via Nuitee
L
Lavett couple us
9
Comfortable/Affordable
Pros:

The breakfast is always enjoyable. I especially like the make to order breakfast/omelets. The selection beyond the omelet station is good.

Cons:

My only problem with my room was the tub drained extremely slow while taking a shower. I shared that information with the staff upon checkout.

2026-05-12 via Nuitee
M
Michelle family_with_children us
9
Pros:

I thought breakfast was great and the parking was plentyful.

2026-05-11 via Nuitee
V
Victoria solo_traveller us
10
2026-05-11 via Nuitee
P
Pena couple us
9
Feiz
Cons:

El servicio del cocinero en el desayuno feliz

2026-05-09 via Nuitee
R
Robert couple us
9
2026-05-07 via Nuitee
N
Nicolle couple us
10
2026-05-07 via Nuitee
K
Kendra solo_traveller us
10
Pros:

When I say Darius knows how to greet the customers I MEAN JUST THAT. His vibrant spirit and witty personality is exceptional. Even in the mist of handling two different tasks he didnt get overwhelmed, but maintained handle my check in and the situation simultaneously in a positive manner....OAN...yall must have known those complementary drinks were much needed. I got my drinks by your wonderful bartenders followed by the that bomb ass salsa...then to relax in that well maintained suite. I will be returning and tell Darius to keep smiling because he's won more guests to come.

Cons:

There was nothing I didnt like. I loved everything.

2026-05-07 via Nuitee
G
Gail solo_traveller us
9
Pros:

Smells nice

2026-05-07 via Nuitee
P
pakapol extended_group gb
1
Worst place in my life so far
Cons:

The staffs are horrible. They are very rude, unprofessional and unhelpful. The manager of the hotel actually cancelled our room and didn’t notice us in advance. Never gonna go back there and wouldn’t recommend anyone to book with them. They need a lot of improvement in terms of customer service.

2026-05-06 via Nuitee