GLō Best Western Brooklyn NYC

Nice

I had booked a room for September 8-10 as I am going to the U.S. Open and a Yankees game. I've stayed in several Best Westerns so I wanted to book with a chain I knew. The week before I was due to arrive I got a phone call informing me that my reservation had been cancelled. When I inquired as to why I was not given an explanation. Poor customer service, may actually be a valid reason for it but not giving a loyal customer an any information is not acceptable.

The property was very nice and clean.

I absolutely enjoyed my stay at this hotel. I’m a New Yorker who moved out of state but travels back to NY ever so often for work and friends. I’ve stayed at other badly managed properties but was very happy to see that this hotel was very clean with nice decor, lots of outlets and a comfortable bed. The housekeepers and staff were all friendly and helpful. I did notice that parking in the back was very limited and tight, luckily I got the last spot when I checked in. I will definitely be booking this hotel during my next visits to NY. Thanks Glo staff and Expedia!

The hotel
Is nice and clean but very noisy and the parking is scam no place to park the car

The beds are full and not queens, no microwave nor frig, very disappointed

The staff was very friendly, helpful and attentive. The hotel was clean.

Good,clean and convenient.

This place is excellent except for the parking situation. On Expedia they say there is parking but there were only 7-8 spots available for the whole hotel. Having a rental car, this information is misleading. In the end, I lucked out with a handicapped spot after some concerned people exchanges with management

Limited dining options and limited parking

Add fridges to rooms

The Staff are the best. I had been in many hotels in the last 2 years in NY and the staff ( front desk specially) in this hotel by far are the best, they are amazing.

Not a great neighborhood but it is directly across from the police station so we felt very safe. Not a neighborhood you want to be wandering around in at night. But then not many big cities are walkable all night either. The rate was good for the area and the manager was beyond sweet and helpful with us considering our flights were cancelled and we were reluctant tourists of NYC that were supposed to be in Portugal instead! Clean rooms. No hot breakfast they only had to go bags with bagels and yogurt and other goodies to go. Basic continental. Upside of that is when you sleep in and mix breakfast because of your late check in you still get it back to go at 11 o’clock! 😂

The staff at the Glo were extremely accommodating and friendly, making the two night stay quite pleasant.

We have stayed at the Glo 4 nights in the last year. Every time it has been pleasant and the staff is very understanding and accommodating. The rooms are well appointed and very clean. We go to Brooklyn to visit family and this will be our go to hotel in the future.

The front desk staff was super nice and my room was really clean. However, my room was in the basement with really no window. It was 58 degrees when I got in there. The free breakfast was non existent! No coffee, no access to a water cooler. The gym was closed even though it was supposed to be open. (I think fresh water was in there, behind the forever locked door.) and the neighborhood around this hotel isn’t great. Very little worth walking to and no real restaurants within 5 or so blocks.

We were allowed to check in early. The room was nice and clean. The bed was very comfortable. I loved that they had a pull out twin bed. I was able to get one of the free parking spots which was very convenient. No complaints.

Nice new building, Next door to Police station so feels like a safe area.

But false advertising about breakfast, was just a bag you have to collect from Reception with a Bagel, False advertising about the Gym, doesn't not exist its a storage room. Thin walls and close to main road so was hard to sleep.

We really liked the management but felt that the cleanliness of the hotel was not up to par. We also felt like the amenities in room weren't replenished and the workout room is still closed.

The hotel room is small but clean. There is only limited street parking near the hotel. But the biggest problem is the noise. 1-2am in the morning, someone was yelling loudly in the hallway and 3 or 4 am, there was a lot of noise right outside the window. I probably slept less than 3 hours and that was not pleasant.