Extended Stay America Suites - Raleigh - North Raleigh - Wake Towne Dr

Hotels
Extended Stay America Suites
7 (618 reviews)
921 Wake Towne Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind front desk staff
Convenient location
Free breakfast option
Cons:
Poor cleanliness
Old and malfunctioning appliances
Unpleasant odors and pests

Categories

Cleanliness
4.25
Multiple reviews explicitly mention dirtiness, outdated conditions, and pest issues.
Service
9.25
Some positive mentions, particularly about a kind front desk staff member, but management not well-received.
Location
9.25
Several reviews indicate that the location is convenient and close to where guests needed to be.
Room Quality
5.25
Negative sentiments about room condition, including locking issues and general upkeep.
Amenities
6.25
Complaints about missing kitchen supplies and broken appliances; positive mentions for the presence of a fridge.
Value for Money
7.25
Considered 'cheaper' but reflects the overall experience of poor quality.
Food and Beverage
7.25
Mention of a free breakfast, but several complaints about cleanliness and quality.
Overall Experience
7.25
Overall experience marked by disappointment and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:51

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Raleigh. Cook your own meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offered daily. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea to fuel up for your day of exploration in Raleigh.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows during your stay. With weekly housekeeping services provided for free, you can relax and enjoy your time while exploring nearby attractions.

Book now to experience comfort and convenience at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive!

Important information:

"Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 618 reviews
Cleanliness: 4.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
C
Carolyn solo_traveller us
6
2026-03-26 via Nuitee
M
Markham family_with_children us
10
2026-03-21 via Nuitee
A
Angela O'Neal couple us
1
2026-03-21 via Nuitee
J
Jessica family_with_children us
4
Pros:

Location to venue

Cons:

It was very dirty in the hotel like they didn't clean at all. Like they just changed the bed sheets and replenished the soaps and towels nothing else

2026-03-18 via Nuitee
V
Victor family_with_children us
9
2026-03-14 via Nuitee
H
Horst solo_traveller us
10
2026-03-10 via Nuitee
L
Logan family_with_children us
7
Cons:

I never received my 100$ down back.

2026-03-01 via Nuitee
B
Bernard family_with_children us
1
I will never stay again
Pros:

Horrible there wasn't any just coffee

Cons:

Everything

2026-02-27 via Nuitee
A
Araque couple us
1
Worse experience ever
Pros:

Nothing

Cons:

I tried to contact them for a change and never get a response, they charge me twice for the deposits and don’t answer.

2026-02-25 via Nuitee
C
Capitan family_with_children us
4
Pros:

Friendly staff, also quite helpful!

Cons:

Difficulty entering the room upon arrival and after each time leaving the room due to someone damaging the mechanics of the key card reader. Despite the aforementioned problems, and several others, I was able to enjoy the time spent with my adult Son. He was living and working out of state and we were unable to visit each other for four years. I am disabled. I paid for a suite. What we wound up with was so disappointing. We were, however, able to make the best of our situation.

2026-02-23 via Nuitee
G
GEETA couple us
5
The location was convenient for what I needed.
Pros:

Staff were friendly and helpful

Cons:

The room had a funky smell and the the term breakfast is used loosely. I don’t consider a granola bar and coffee a “breakfast”,

2026-02-22 via Nuitee
R
Ronnie family_with_children us
3
Alpha and omega!
Pros:

The location was great. Plenty of stores that were essential for my visit.

Cons:

For the price I paid, this place was not very accommodating at all. I had to go to the front desk to get the needed cookware, flatware, etc. nothing was available in the room. I had two adults and one chair was in the room. Again I had to go to the service desk. The room was not clean well. I found food left on the night stand, chips on the floor indicating that it was not vacuumed. I only got one glass and one cup, a butter knife, 1 large plastic spoon, two frying pans, not a coffee maker at all.... So much I could say.

2026-02-22 via Nuitee
E
Erick solo_traveller us
10
Pros:

All

2026-02-11 via Nuitee
E
Erick solo_traveller us
10
Pros:

All

2026-02-11 via Nuitee
P
Philip couple us
10
2026-02-10 via Nuitee
L
Lavonia family_with_children us
1
Shitty!!!!!! I'll never stay there again
Pros:

I didnt eat the breakfast. Nothing is explained good on the internet. Its really ghetto they dont change out the towels an things daily. U have to bring down dirty towels so.tgey can wash them an return them to u.the key to the hotel barely work u will be standing outside for 30 minutes trying to get in. An the front desk people suck!!!!!!!!!!!! Really rude an overlay suck.

Cons:

Everything could have been better. My stay sucks an woild actually like a partial refund

2026-02-10 via Nuitee
J
Jeff family_with_children us
6
Pros:

I was pleasantly surprised by the oven. I've stayed at Extended Stay before, and the room has only had a 2 burner hotplate.

Cons:

The rooms occupied by families with multiple children were loud. It seemed like every 3rd door I walked past in the hallway was full of children or barking dogs.

2026-01-30 via Nuitee
E
Ernesto couple us
3
2026-01-26 via Nuitee
P
Patricia couple us
4
For the money they charge they can do better.
Pros:

By shopping

Cons:

Smelled weed as soon as you come in lobby the room floors was not vacuumed. And couldn’t lock the door only latch it. The lamp was taped. the bathroom cabinet was coming apart particle board they could have gotten that dust up.

2026-01-24 via Nuitee
J
Jana family_with_children us
7
Pros:

Area

Cons:

The staff was very helpful

2026-01-24 via Nuitee