Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Pleasant check-in experience
Cons:
Inadequate cleanliness
Operational issues with amenities

Categories

Cleanliness
7.48
The room cleaning was inadequate, with reports of floors not being washed and infrequent linen changes.
Service
9.95
Considered standard for this hotel tier; check-in was pleasant and transfer to the beach was provided.
Location
8.49
Location was convenient, yet described as a 20-minute walk to the city center, which was not particularly pleasant.
Room Quality
8.94
Rooms were spacious and comfortable, but overall impressions of maintenance were negative.
Amenities
7.97
The pool was not operational and other amenities were underwhelming.
Value for Money
8.93
Perceived as a good price-quality ratio initially but undermined by the quality of service and amenities.
Food and Beverage
7.48
Disappointing food quality with reports of tough meat and lack of replenishment.
Overall Experience
9.55
Mixed experiences with some positives overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:20

Property Description

Luxurious Amenities
DQua Hotel in Nha Trang offers a plethora of luxurious amenities including an outdoor swimming pool, fitness centre, garden, and terrace.

Exceptional Services
Guests can indulge in top-notch services such as room service, concierge service, and a 24-hour front desk. The hotel also provides airport transfers and a kids' club for added convenience.

Comfortable Accommodation
Experience comfort at its best with air-conditioned rooms equipped with modern facilities like a flat-screen TV, minibar, and private bathroom. Guests can start their day right with a delicious buffet breakfast.

Book your stay at DQua Hotel now to enjoy a lavish and relaxing retreat in Nha Trang!

Important information:

Renovation work of the Rooftop Swimming Pool will be carried out from from 03/10/2025 to 29/10/2025.
Therefore, floor 31st area will be temporarily closed.
During that time, all guests who stay at D’Qua Hotel may use the swimming pool of Marina Suite Building (25 Phan Chu Trinh) for free, opening hours from 08:00 to 18:00.
Please come to our reception for assistance and specific instruction.
Thank you for your kind understanding

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 500,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 1,000,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 1,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 250 reviews
Cleanliness: 7.48
Service: 9.95
Location: 8.49
Room Quality: 8.94
Amenities: 7.97
Value for Money: 8.93
Food and Beverage: 7.48
Overall Experience: 9.55
M
Martin family_with_children dk
8
Pros:

Store værelser

Cons:

Poolområdet var under renovering. Poolen var noget kold.

2026-03-14 via Nuitee
H
Henrik couple de
9
preisleistung top, lecker frühstück, hilfsbereites personal.
Pros:

sehr freundliches personal, super frühstück (viel auswahl europäisch und asiatisch), gute lage, große zimmer, gepäck aufbewahrung ist kostenlos, aussicht großartig, SAUBER!!!

Cons:

dachterrasse und pool im umbau 13.3.25, es bröckelt an ein zwei stellen, am schreibtisch im zimmer, streifen am eingang auf der wand, luxusprobleme, aber bei 5 sternen…

2026-03-13 via Nuitee
J
Janet couple gb
9
Good hotel. Extremely friendly staff, except for 2 girls on the reception bar who were more interested in their phones t
Pros:

Nice large rooms.
Good shower.
Queen size beds good.
Good location.

Cons:

The roof top pool and bar were still in renovation.
Pool ok. No bar there at all at the moment.

2026-03-13 via Nuitee
R
Richard solo_traveller us
5
Baby, everything else is served out. This is the place to be.
Pros:

Nice area

Cons:

The hotel find lot fancier they could actually use. Breakfas was beyond average.

2026-03-11 via Nuitee
G
Greta Guetrisi family_with_children it
7
Pros:

La camera è spaziosa e ottima colazione con un'ampia scelta. Personale accogliente.

Cons:

Gli ombrelloni in spiaggia non sono top (ultima fila di 3).
La piscina bella, in questo momento in ristrutturazione quindi non accessibile, poteva essere utile saperlo prima.
La doccia/vasca in bagno non ha la giusta inclinazione quindi si allaga tutto.

2026-03-05 via Nuitee
S
stephane solo_traveller lu
9
Très agréable
Pros:

Nha Trang est une station balnéaire très agréable surtout en front de mer

Cons:

Roof top en travaux et piscine réduite

2026-03-01 via Nuitee
K
KatrineLSV family_with_children ru
9
2026-02-25 via Nuitee
E
ELEANOR couple gb
5
Pros:

The room was beautiful and there was a good breakfast

Cons:

We booked for the pool as advertised on site, however in reality the pool is a building site complete with broken loungers. We ended up leaving after one night and going elsewhere as we felt it was false advertising.

2026-02-24 via Nuitee
D
Dinara couple ru
4
Cons:

Редко пишу отзывы, так сказать для наших.

Отель очень грязный, не убирают элементарную грязь, ковры это тихий ужас.

На завтрак отравились с мужем, его просто тошнило, Меня вывернуло, при том, что акклиматизация уже прошла, до этого мы отдыхали в других странах..

На крыше еще не доделан ремонт, мы жили в прошлом году в 3⭐️, но там и то было приличнее.

Частота это конечно проблема многих отелей в Нячанге.

2026-02-22 via Nuitee
G
Giuseppe family_with_children it
8
2026-02-14 via Nuitee
A
Aleksei family_with_children ru
10
2026-02-12 via Nuitee
J
Johnny couple ca
1
This property not rated 5, be 3
Pros:

The spacious room

Cons:

Formally express my serious disappointment regarding my recent stay at this hotel. The property prominently displays a large sign at the entrance indicating a “5-star” rating; however, my experience did not reflect the standards generally associated with such a classification.
Upon arrival and while walking through the corridors, I noticed that several walls were peeling and visibly damaged, which immediately created an impression of poor maintenance. Although my room was spacious and comfortable, the bathroom design caused water from the bathtub shower to splash outside and leak onto the floor. When I reported this concern to the reception team, I was informed that it was due to the hotel’s design and that nothing could be done.
More concerning was an incident early one morning when I turned on the faucet to shower and yellow water flowed out. This was extremely unpleasant and raised serious concerns about hygiene and maintenance standards.
As a frequent traveler who stays in nearly 30 hotels per year worldwide, I must say that this experience falls far below what is internationally expected from a 5-star establishment. In my opinion, the current condition of the property does not justify such a rating, and I believe the official classification should be reassessed by the relevant tourism authorities.
That said, I would like to acknowledge the professionalism and kindness of the staff. In particular, Miss Da Thao and Miss Minh Thu at reception were courteous and helpful, and a lady in the restaurant also provided excellent service. Their attitude was commendable and deserves recognition.
I trust that management will take this feedback seriously and conduct a thorough review of the property’s condition and standards. I hope meaningful improvements will be made so that future guests receive an experience consistent with your advertised rating.

2026-02-11 via Nuitee
M
Mikhail extended_group kz
8
2026-02-08 via Nuitee
B
Bogdan couple th
5
За эти же деньги можно выбрать отель с лучшими условиями или апартаменты. Предпочтение было отелю как раз из за доп удоб
Cons:

При бронировании мы выбирали номер с частичным видом на море и наличием джакузи. При заселении нас «обрадовали» тем, что бесплатно улучшили номер. Мы согласились, но в итоге получили номер без джакузи и с видом на футбольный стадион на 6-м этаже.

Кроме того, часть заявленных удобств отсутствовала: спа-зона закрыта на ремонт, спортзал работает до 19:00, что в целом препятствовало его посещению.

И вишенкой на торте стало то, что мы сдали все свои вещи в прачечную отеля. На следующий день нам принесли их в номер (в наше отсутствие), аккуратно развесив в шкафу. При детальном осмотре обнаружилось, что абсолютно все вещи были в жирных пятнах — такое ощущение, что их бросили на пол в гараже, где меняли моторное масло.

Мы вернули вещи с претензией. Впоследствии их отстирали силами другой химчистки, но, несмотря на это, на некоторых вещах по-прежнему остались грязные пятна, которые ничем не выводятся. 2 дня пришлось ходить в одном и том же. Услугу мы полностью оплатили, однако никакой компенсации отель нам не предоставил.

2026-02-08 via Nuitee
V
Valerii couple ru
8
2026-01-27 via Nuitee
M
Madani fouatih couple fr
10
Pros:

Très propre , personnels à l’écoute , gentils . La navette disponible gratuitement pour se rendre à la plage avec serviettes et transat de 8h à 16h00.

Cons:

Le premier matin être dérangé par la dame de ménage qui veux nettoyer la chambre à 8h30 du matin . Mais nous avons prévenu la réception pour un passage différé car pas de pancarte à mettre sur la porte « ne pas déranger » .

2026-01-27 via Nuitee
T
Taya family_with_children ru
10
Нет аренды колясок, хотя в данном отеле много семей и отель больше семейный.
Pros:

Замечательный отель. Ездили 3 поколения женщин ( бабушка 68 лет, мама 40 лет, дочка 2 года). Для нас это была первая поездка после пандемии давно не были во Вьетнаме. Выбрали данный отель по расположению и цене. Оказался один из лучших для нас. Спасибо менеджеру на рецепшене всегда помогали во всём . Попали в наводнения, обслуживание нас предупредили о возможных проблемах с водоснабжением. Нас сообщили дополнительной питьевой водой. Пережили очень спокойно данное время. Что касаемо шведского стола- нет вечной борьбы ща еду не надо бежать что бы успеть поесть. В данном кафе блюда пополняются по мере того как заканчиваются. Отель однозначно рекомендую как семейный.

2026-01-24 via Nuitee
A
Aleksandr family_with_children ru
9
Рекомендую!
Pros:

Очень хороший отель, новый, не ушатанный. Нам дали номер лучше, чем мы бронировали. Не шумно, удобное расположение, 10 минут до моря пешком. Хорошее постельное бельё, удобная кровать и чистые полотенца. Приветливый персонал в лобби, всегда помогали, говорят на английском нормально))

Cons:

Не работал бассейн :( Нам предложили сходить в соседнее здании бесплатно в бассейн, но там не такой хороший вид. Однако нам улучшили номер бесплатно, поэтому мы не сильно расстроились.

Сейчас 20.01.26 бассейн открыт, но часть крыши закрыта на ремонт, мало лежаков.

Гель для душа и шампунь были с весьма специфическим ароматом (сильно на любителя).

2026-01-20 via Nuitee
G
Giang family_with_children vn
9
Tuyệt vời
Pros:

Bữa sáng rất OK, phòng sạch sẽ, vị trí khách sạn thuận tiện, gần nhiều địa điểm ăn uống, mua sắm

2026-01-19 via Nuitee
M
Minh Tri solo_traveller vn
9
2026-01-19 via Nuitee