Royale Retreat Hotel & Spa Near Mall Road

Hotels
•
Independent
7.4 (16 reviews)
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003 , Shimla , IN
91-9816033444

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Facilities

Proposal/romance packages available
Express check-out
Free bicycles on site
Arcade/game room
Health club
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
ATM/banking
See all facilities

Review Highlights

Pros:
Well maintained rooms
Quiet place
Cons:
Rude staff
Missing amenities
Poor breakfast service

Categories

Cleanliness
8.4
Rooms are well maintained.
Service
6.9
Staff is polite, but reported rude staff.
Location
8.4
Close to mall road.
Room Quality
8.4
Rooms are well maintained.
Amenities
6.4
Missing amenities or games to spend time.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
5.4
Breakfast was served late; denied breakfast.
Overall Experience
7.4
Disappointing experience due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:21

Property Description

Recreational Amenities and Health Club
Enjoy a round on the golf course or unwind at the health club while at Royale Retreat.

Complimentary Services and Dining Options
Indulge in complimentary Wi-Fi, concierge services, and a game room. Grab a snack at the deli or savor room service offerings.

Business and Event Facilities
Utilize the business center, conference space, or take advantage of express check-in and check-out services.

To book your stay and experience luxury in the heart of Shimla, visit Royale Retreat now!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.4
Based on 16 reviews
Cleanliness: 8.4
Service: 6.9
Location: 8.4
Room Quality: 8.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 5.4
Overall Experience: 7.4
N
Naman • partner
8
Pros:

Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time.
Close to mall road and good parking space.

2025-10-07 • via Nuitee
A
Aditi
2
Disappointing experienec
Pros:

The property is far away from any attractions.
Spa is under construction, and the staff is rude.
After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late.
My recommendation is to not book this hotel.

2025-10-02 • via Nuitee
V
Verified traveler
2
Just don’t.
Pros:

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted.
The WiFi was intermittent & slow.
I wouldn’t recommend this hotel to anyone.

2025-02-21 • via Nuitee
R
Rajdeep kaur • family
2
Pros:

I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet.
DO NOT RECOMMEND AT ALL

2024-11-11 • via Nuitee
A
Anup
8
Value for Money
Pros:

This is family frindly hotel with fantastic view of mountains.

2024-06-13 • via Nuitee
A
Achal
10
Pros:

Great hotel with great staff

2023-06-26 • via Nuitee
W
William • partner
8
Pros:

This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.

2022-12-31 • via Nuitee
A
Asoka • family
10
Pros:

It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)

2022-12-18 • via Nuitee
V
Verified traveler
2
Worst hotel ever
Pros:

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!

2022-11-16 • via Nuitee
H
HARPREET
10
Pros:

Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff

2022-02-17 • via Nuitee
G
Gabriela
8
weekend getaway
Pros:

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.

2021-11-17 • via Nuitee
H
Hitesh
8
Comfortable Stay
Pros:

Room, Food and service was good. Enjoyed my stay with my Family.

2021-01-03 • via Nuitee
V
Verified traveler
8
Pros:

Nice hotel , great service and clean room. 10 min away from mall road

2020-12-31 • via Nuitee
V
Verified traveler • friends
10
Pros:

Nice room, good location with good heater in the room. Bed is very comfortable

2020-02-18 • via Nuitee
V
Verified traveler • partner
10
Pros:

Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.

2020-02-12 • via Nuitee
B
Bably
8
Pros:

It was exactly as per pictures on the net. Service was great.

2019-11-26 • via Nuitee