Mildom City Hotel

Hotels
7.7 (618 reviews)
Nauryzbai Batyr Street 122 , Almaty , KZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room size
Cleanliness issues

Categories

Cleanliness
7.2
One review mentioned issues with cleanliness, including mold in the bathroom and lack of thorough cleaning.
Service
8.7
Staff were noted as friendly and helpful, with specific mentions of positive interactions.
Location
8.2
Multiple reviews highlighted a good and convenient location.
Room Quality
6.2
Concerns were raised about room size and maintenance issues, such as a broken drawer.
Amenities
7.7
Basic amenities were available, and some positives were mentioned, but overall satisfaction not emphasized.
Value for Money
7.2
Some reviews suggested the price didn't meet expectations in relation to service received.
Food and Beverage
8.2
Food and drink services were mentioned positively, at least partially.
Overall Experience
8.2
Overall experience was positive, with a definite recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Convenient Location
Mildom City Hotel, located in Almaty, is within close proximity to major landmarks such as Abay Opera House and Kazakhstan Independence Monument, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Guests at Mildom City Hotel can enjoy a comfortable stay with amenities such as air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also offers conveniences like room service and a 24-hour front desk to cater to the needs of every guest.

Free Parking and Shuttle Service
With complimentary private parking for guests and a paid airport shuttle service, Mildom City Hotel ensures a hassle-free experience for travelers, whether they are arriving by car or by air. Book your stay now and experience convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 618 reviews
Cleanliness: 7.2
Service: 8.7
Location: 8.2
Room Quality: 6.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.2
Миржан • couple • kz
4
2026-09-17 • via Nuitee
M
marco rasool • solo_traveller • bh
6
Pros:

The receptionist girl ahamara was excellent customer service 👏 👌 👍

Cons:

The air-condition in the room makes noises when turned on & very disturbing for sleep 😴
The bathroom lighting very dull & difficult to shave as no bright light around the mirror!!

2026-09-13 • via Nuitee
M
Mark Steven • solo_traveller • ae
8
Mildom City Hotel. Kazakhstan 5D4N
Pros:

Our stay at Mildom City Hotel was great. The hotel is conveniently located in the city center, with many major attractions within walking distance. Several tourist spots can be reached in around 30 minutes on foot, making it a very convenient place to stay.

The reception staff were very accommodating and responsive to our requests. They genuinely made an effort to assist us and ensure that we had a comfortable stay. They also helped us arrange a taxi from the hotel to the airport, which made our departure much easier and more convenient.

The bathroom was spacious and had both hot and cold water. There is also a good restaurant right next to the hotel, which was very convenient.

Overall, we had a pleasant and comfortable stay and would definitely recommend Mildom City Hotel to travelers looking for a convenient location, helpful staff, and good value.

Cons:

One thing that could be improved is the air conditioning. The AC was quite weak, although it wasn’t a major issue during our stay since we visited in September, during the fall season, when the weather was already relatively cool.( Maybe we’re just too used to UAE-level AC. 😂)

The room was just okay—basic and nothing fancy, but it was sufficient for our needs. Overall, considering the price and location, I would still say Mildom City Hotel is good value for money.

2026-09-11 • via Nuitee
Переяславец • solo_traveller • ru
7
Pros:

Хорошее расположение номера, очень приятный персонал, нормальная ванная комната.

Cons:

К сожалению, по правилам отеля, заселение раньше даже всего на 90 минут требовало оплаты 50% за ночь.

2026-09-08 • via Nuitee
S
Sylwia • solo_traveller • pl
10
Pros:

Very good location and extremely helpful staff. The hotel is well situated for exploring Almaty, with many restaurants and attractions nearby. The reception staff were kind, friendly and always willing to help us with local recommendations, transport and anything we needed. We really appreciated their personal approach and hospitality (Ulyk-Bek, thank you! 😊). Overall, we had a pleasant stay and felt very welcome. Thank you for your help and kindness!

2026-09-08 • via Nuitee
P
Paola • solo_traveller • mu
7
2026-09-08 • via Nuitee
Y
Yana • solo_traveller • ru
8
Проживанием я довольна, несмотря не небольшие недочеты.
Pros:

Мне понравилось месторасположение, вежливый персонал, все необходимое для жизни в отеле есть, чистота в номере, регулярная уборка с заменой полотенец и халатов, круглосуточная стойка регистрации.

Cons:

Текстиль уже немного обветшал, я имею в виду халаты, полотенца и постельное белье, но все чистое и регулярно менялось.
И вид из окна первого этажа — стена. Но вид мне был не критичен, потому что приходила только переночевать.
Ещё отсутствует комната или шкаф для хранения багажа.

2026-09-07 • via Nuitee
V
Vladislav • solo_traveller • ru
7
2026-09-03 • via Nuitee
M
Mark • solo_traveller • au
9
2026-09-02 • via Nuitee
H
Henly • solo_traveller • ph
9
Nice location
Pros:

Accomodating staff and nice location

Cons:

Weak wifi connection in my room location

2026-09-01 • via Nuitee
A
Alina Moshkova • solo_traveller • de
10
2026-09-01 • via Nuitee
H
Henly • solo_traveller • ph
9
2026-09-01 • via Nuitee
A
Alexander • solo_traveller • gb
10
Great value-for-money accommodation in the centre of town
Pros:

I found Almaty to be slightly more expensive than I expected, and was thus glad I found this little gem right in the middle of town to stay in. It is a peaceful little hideaway down a quiet avenue just off one of the main streets in town, and whilst indeed being in the middle of it all, I found my room quiet and cosy. The reception staff were very calm, welcoming and friendly, and I appreciated the use of a kettle and fridge in my room. Thank you for a comfortable and affordable stay in Almaty!

2026-09-01 • via Nuitee
M
Marina • solo_traveller • kz
7
2026-08-29 • via Nuitee
N
Natalia • solo_traveller • pl
8
2026-08-24 • via Nuitee
M
Mark Anthony • solo_traveller • bh
9
Pros:

Great location and very affordable.

Cons:

Wifi is slow, I had to use my data during my stay.

2026-08-21 • via Nuitee
A
Amaya • couple • es
10
2026-08-19 • via Nuitee
V
Vasiliy Burov • solo_traveller • kz
7
A normal option considering the low price.
Pros:

The hotel was chosen for its convenient location. It's very budget-friendly, but decent and comfortable enough for that. The bed was comfortable and it was quiet.

Cons:

The internet was quite slow. The reception staff varied wildly – ​​from the nicest people to downright rude. But management responded to the conflict, at least on an informational level.

2026-08-19 • via Nuitee
J
Jingwen • solo_traveller • cn
10
2026-08-17 • via Nuitee
E
ELPINIKI • solo_traveller • cy
9
Pros:

Good location
Clean room

2026-08-17 • via Nuitee