Sultan Jalal-Abad

Hotels
7.3 (26 reviews)
Ulitsa Lenina 10 kvartal , Jalal-Abad , kg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Fax/photocopying
Soundproof rooms
Ironing service
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Cons:
Poor room conditions
Lack of amenities
Difficult entrance

Categories

Cleanliness
5.55
Multiple mentions of issues such as broken amenities and general disappointment with upkeep.
Service
8.55
Mixed reviews about staff engagement; well-rated service during breakfast.
Location
8.05
Access issues mentioned, but still a generally convenient area.
Room Quality
7.05
Issues with security, broken toilet seat, and poor maintenance.
Amenities
6.05
Concerns regarding WIFI and hot water availability.
Value for Money
6.55
Perceived poor value given the quality of the stay.
Food and Beverage
9.05
Breakfast at the nearby hotel was described as plentiful and good.
Overall Experience
7.55
General disappointment but highlights some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:09

Property Description

Luxurious Accommodation with Garden View
Sultan Jalal-Abad in Jalal-Abad offers a sophisticated 4-star experience with a picturesque garden setting. The hotel boasts a restaurant, 24-hour front desk, and convenient room service. Stay connected with complimentary WiFi and unwind with a refreshing drink at the snack bar.

Comfortable Rooms with Modern Amenities
Indulge in comfort with rooms featuring a private terrace, air conditioning, and a flat-screen TV. Some rooms even offer a relaxing balcony to enjoy the views. Rest peacefully on quality bed linen and plush towels provided in every room.

Convenient Services and Business Facilities
Enjoy the convenience of an ironing service and access to business facilities such as fax and photocopying during your stay at Sultan Jalal-Abad. Whether for leisure or work, the hotel ensures a seamless experience for all guests.

Ready to experience luxury and comfort at Sultan Jalal-Abad? Book your stay now and make unforgettable memories.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 26 reviews
Cleanliness: 5.55
Service: 8.55
Location: 8.05
Room Quality: 7.05
Amenities: 6.05
Value for Money: 6.55
Food and Beverage: 9.05
Overall Experience: 7.55
Фадеев • family_with_children • ru
10
2026-03-04 • via Nuitee
O
Olga • family_with_children • ru
10
2025-11-16 • via Nuitee
E
Edward • solo_traveller • us
2
I do not recommend this place
Pros:

This was a disappointment. The hotel is adminstered by the Sultan Regency but not in the same building, so it was hard to find in the first place and then the Sultan Regency staff were busy and seemed hardly to know the other place existed. The guy who let us into the room was kind of embarassed by the place and he should have been. The outer door was not secure, the toilet seat was broken, the WIFI didn't work and so on. It was definitely not worth what we paid and I don't recommend it.

Cons:

The lack of clear directions with the registration, the lack of a secure door to the street, the broken toilet seat, the non-functioning WIFI, and the lack of anyone from the hotel staff in the building where we are (about a city block from the Sultan Regency). It's like an unloved stepchild of the Sultan Regency. I will say, however, that the bed was good with a firm mattress and the breakast - which was at the Sultan Regency was plentiful and varied and good.

2025-11-11 • via Nuitee
U
Ullah • extended_group • kg
8
Pros:

Location

Cons:

Breakfast

2025-11-08 • via Nuitee
A
Aigerim • solo_traveller • kg
10
Пожалуйста поставьте в номер фен.
Pros:

Великолепный персонал, чисто и тепло.

Cons:

Перемещение. Неудобно заходить и выходить

2025-11-05 • via Nuitee
W
WEIZHENG • couple • cn
10
2025-11-04 • via Nuitee
A
Abror • couple • uz
7
2025-10-06 • via Nuitee
M
Mahmut Olcay • solo_traveller • tr
9
Fiyat/performans olarak bu şehirde en iyi seçeneklerden
Pros:

Çalışan personel yardımsever ve güler yüzlüydü. Otelin konumu iyiydi, temizdi, kahvaltısı gayet dolu dolu ve lezzetliydi. Oda genişti.

Cons:

Giriş kapısı resepsiyondan ayrı ana yola bakan yalnız bir kapıdan oluşuyor, bu biraz kafa karışıklığı oluşturuyor. Sıcak su geç geliyor, banyoda su geç ısınıyor.

2025-09-16 • via Nuitee
A
Adams • solo_traveller • gh
8
Pros:

Exceptional customer service experience, especially when I needed more during breakfast and late check out.

Cons:

Adding more to the menu like porridge.

2025-09-15 • via Nuitee
N
Nurbolot • couple • kg
8
2025-09-07 • via Nuitee
L
Lex • extended_group • nl
6
Pros:

Het was oké voor 1 nacht!

2025-08-31 • via Nuitee
F
Farukhbek • family_with_children • kg
4
Cons:

Долго искал вход. Нашёл но закрыто было. Оказывается ресепшн рядом с отелем Жаннат. В комнате не было шторы. Окно в солнечный стороне. Не могли спать с заката солнца.

2025-08-27 • via Nuitee
A
Ana • couple • es
4
Pros:

El desayuno en el hotel janat

Cons:

Las instalaciones son de baja calidad, nada que ver con el precio que se paga. A la noche, a la ducha llegaba muy poca agua y tardo mucho en salir agua caliente. A la mañana ni siquiera había agua ni en la pica ni en el baño ni en la ducha... Las paredes son muy finas y se escucha mucho ruido.

2025-08-06 • via Nuitee
V
Victoria • couple • ar
8
2025-08-05 • via Nuitee
J
JOSUÉ • couple • es
9
Pros:

Ben situat i còmode.

2025-07-28 • via Nuitee
J
JOSUÉ • couple • es
9
Pros:

La ubicació i el confort.

Cons:

Has d'anar a una altra recepció i es una mica difícil de trobar.

2025-07-25 • via Nuitee
J
junzhomg • couple • cn
10
2025-07-24 • via Nuitee
B
Bakhtiar • with friends • kg
10
Exceptional
2025-05-18 • via Nuitee
R
Rab • group • kg
6
Pleasant
Pros:

Location

2025-05-06 • via Nuitee
S
Sajid • young couple • in
10
Exceptional
Pros:

Clean rooms and polite stafff

Cons:

There was nobody and no service for filter water
And they didn't even provide my breakfast

2025-01-23 • via Nuitee