Queens Park Hotel

The staff at the hotel are excellent and worked extremely hard to make our stay comfortable. However, there were some issues with the wifi, room phone and tv channels and we had to move rooms because of this. A gentleman from the front desk worked so hard to resolve these issues and we greatly appreciated his time and effort! We were in a basement room for 4 people which was super spacious and clean, but a strange smell came from the air conditioning unit when you turned it on. The breakfast was great and the hotel is so close to the train and the city! A good hotel if you are looking for affordable lodging, close to main attractions, with great staff!

It's not a bad hotel, the staff are friendly and by and large helpful. Rooms are small but it's a budget hotel in a good location.

My reservation supposed to be big room with 2 beds and when I arrive there, they just gave me one bed small and the room is very tiny and no air conditioning and some dirt. I have photo for that.

First I book a room, go to the room. No AC, just a fan. Unacceptable. Who books a room with no AC in the middle of summe. That needs to be stated that the room has no AC. So I asked for a room with AC, got it, but no TV, twin bed, when I booked a queen, and room very dirty. Stains all over carpet, dirty walls. Asked for some ice...no ice. No ice machines. NO FRILLS HOTEL. Look elsewhere!!

Great property

The hotel was in an ideal location but that was the only good thing about it. The showers didn’t work. We booked a family room so we could celebrate a birthday when we woke up in the morning but they messed up the booking and we ended up having to have two separate rooms. The hotel was very noisy throughout the entire night which made it impossible to sleep. I would not stay here again.

After reading reviews on this property I was not looking forward to our stay. The hotel is very pleasant and rooms were nice, unfortunately the room we were provided had no Air conditioning and the heat was unbearable. Good hotel for 1/2 nights

It was a great inexpensive hotel to stay at would recommend

Nice, but very small rooms

Good to stay- but our room had no AC

Close to transportation and restaurants.

Rooms were very small, But I guess that is the norm for inner London ( unless paying top dollar). Good value hotel close to transport. Clean and quiet.

Room is fine, it’s close to Hyde park and the underground

I did it enjoy the air conditioning not working for the first two days with no service rendered. I also did not enjoy the spotty WiFi for television and phone/internet use during my stay.

And staying on the basement floor was unattractive.

The room is behind the fire exit and has no label or sign for the room direction. I did not see any fire exit. I believe the hotel renovated the fire exit area into three more rooms!

All the socket in the room is not working! Not just my room, I saw a phone was charged at the corridor using the socket outside. I believe other room behind this fake fire exit has no power supply to their socket too!

Very unhelpful staff! I brought my charger and phone to hotel lobby hoping to charge my phone there while I take an hour nap. I feel unsafe to leave my phone at the corridor. The staff refused to help. This is their fault in the first place as they are not fixing the socket no power supply problem.

Room has no window as advertised. I am staying alone, no point giving me a room with two beds!

Can someone please report this hotel to fire departments or related government department? I did not see the actual fire exit, just three extra room with strange room number behind the fire exit. Just to check whether they are following the safety guidelines and building structure.

Good place

This is an excellent hotel, conveniently located near major transit hubs and restaurants. Awesome staff as well. The breakfast buffet was decent for the price and the coffee was delicious!

The room is okay. The location is excellent.

I booked the room via Expedia with a continental breakfast, during the check in the front desk informed me that the reservation was room only. The front desk, also said that my reservation was upgraded to a bigger room due the availability of double rooms. He informed that it was a triple room, with one double and one single bed.
He took me to the room, second floor not elevator, they are renovating the hotel so, that area was full of things as work is in progress. The room wasn’t what the front desk said at all!
I requested to be changed to my original booking and they offered me a room in the basement, without internet and extremely warm.
It was late and we stay in the first room, the pillow was dirty and the people around was so noisy at night. Not a great experience!
Definitely, I wouldn’t recommend this hotel.

It was spot on for all I needed it for. The TV didn't work and the handle looked like it was about to fall off the shower, but other than that it was absolutely spot on for a place to rest your head.