Queens Park Hotel

Hotels
5.8 (3316 reviews)
48 Queensborough Terrace, Bayswater , London , gb

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful reception staff
Very convenient location (close to Oxford Street, near tube)
Air conditioning effective in some rooms (good during heatwave)
Cons:
Damp smell and mould reported in at least one room
Poor cleanliness (mouse trap found under bed)
Basement/ground-floor rooms with no windows and drafty doors
Small, cramped and uncomfortable showers

Categories

Cleanliness
2.8
Multiple reviewers reported poor cleanliness: damp smell, mouldy chair legs, and a mouse trap found under a bed; cleanliness is a clear weakness.
Service
8.5
Reception staff described as extremely helpful and attentive; service is a strong point in guest feedback.
Location
8.5
Praised for being very close to Oxford Street and about a 5-minute walk to the nearest tube station; location is highly convenient.
Room Quality
3
Room quality issues noted: basement/ground-floor rooms with damp, drafty doors, no windows and cramped/uncomfortable showers.
Amenities
6
Air conditioning was highlighted: worked well for one guest during a heatwave but underperformed in another room; mixed performance overall.
Value for Money
5.8
Standard quality for this hotel tier
Food and Beverage
6
Breakfast described as 'okay' — acceptable but not exceptional.
Overall Experience
5.8
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:09

Property Description

Convenient Location

Located just metres away from Queensway and Bayswater London Underground Stations, Queens Park Hotel offers easy access to Hyde Park, Kensington Gardens, and popular attractions in London.

Comfortable Accommodation

The en suite rooms at Queens Park Hotel provide a comfortable stay with in-room safes and tea/coffee facilities for your convenience.

Delicious Dining Options

Start your day right with a hot buffet breakfast available daily at the Kings Restaurant, ensuring you're fueled up for a day of exploring London.

Book your stay at Queens Park Hotel now for a memorable and convenient London experience.

Important information:

**The hotel assists in arranging shuttle services, however costs vary and the hotel should be contacted directly to make arrangements.

**Luggage storage is free when staying at the hotel. However, if upon check out luggage still needs to be stored, guests will incur a GBP 1.00 charge per luggage item. If kept over night, the cost is GBP 5.00 per day after check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.8
Based on 3316 reviews
Cleanliness: 2.8
Service: 8.5
Location: 8.5
Room Quality: 3
Amenities: 6
Value for Money: 5.8
Food and Beverage: 6
Overall Experience: 5.8
E
Escape22218886291 Family
10
Great staff and location
Pros:

I stayed here for 4 nights with my teenage daughter for a mid week break I couldn't fault the service and found the reception staff to be extremely helpful.

The hotel is clean and tidy with air con in the room which was great during the heatwave!

Would definitely recommend close to Oxford Street and 5 min walk to nearest tube station 🚉

2026-07-17 via Tripadvisor
S
stephaniebR2921QD Friends getaway
4
Would not recommend
Pros:

Stayed in a basement bedroom. The room smelled of damp, doors were not draft proof and chair legs were mouldy. Would not recommend.

2026-05-01 via Tripadvisor
L
laurieef2018 Friends getaway Sauchie, Clackmannanshire, Scotland
4
Okay
Pros:

Cleanliness in rooms really lacking, we stayed in a ground floor room with no windows and the air con barely blew enough air to cool the room. Mouse trap found under one of the beds, the shower and bathroom is really uncomfortable and not much room in the shower. Breakfast was okay

2026-04-16 via Tripadvisor
J
jessicawW7816NP Couples
8
Great Experience
Pros:

I disagree with the reviews on here. We stayed for 3 nights for under £200. When we got here they upgraded us as the hotel was quiet. It is a lovely location very close to the underground, Kensington /Hyde Park and shops. Our room was quiet and just what we needed. Not massive but we don’t spend much time in them when we come here anyway. They have definitely been updated and renovated since the other pictures on here. Nice, clean and the staff were very friendly.
The only thing I will say is that the shower gets dangerously hot and we struggle to adjust the temperature so had to turn it off wait and put it back on. Apart from that we would definitely stay here again. Great price and great location.

2026-01-30 via Tripadvisor
A
annettemA6028SL Family
8
Great for an overnight stay on a budget.
Pros:

Nice budget hotel, helpful staff at reception, looked after our bags as we arrived early and our room wasn’t ready. Lobby was clean and the lifts were working. Small lift, glad we had light luggage. Our room on 4th floor was small but adequate for a one night stay with all amenities we needed. Linen was spotless, bed very comfortable. Shower room tiny but clean and nice toiletries. Breakfast at additional £12pp was hot and wholesome, lots of choice and you could return for more. Checkout was easy as we’d prebooked online.

2025-12-09 via Tripadvisor
G
Getaway47688097677 Couples Cheslyn Hay, Staffordshire, England
4
Disappointed
Pros:

Outside looked ok, just one tiny lift was working , trying to negotiate the corridors to find the room was like a maze, finally got to the room and it was very tired looking, scuffed cheap looking wardrobe door around 5ft from the floor, bed was comfy enough but only 1 pillow per person, rusty bathroom tap, shower had virtually no water pressure, small kitchenette with a sink and small electric hob in the same metal surface. The room was so hot overnight that we had to sleep with the window open in November, the breakfast was plentiful but cheap ingredients, upon checkout no feedback was asked for, wouldn’t bother again and would use a travelodge instead

2025-12-05 via Tripadvisor
S
Sophie couple gb
8
2025-11-12 via Nuitee
V
Veronica couple it
6
2025-11-12 via Nuitee
L
Lee Chin family_with_children ie
8
2025-11-11 via Nuitee
family_with_children it
5
2025-11-11 via Nuitee
P
Paula family_with_children es
2
2025-11-09 via Nuitee
G
Gerardo extended_group es
6
Pros:

El desayuno y ubicación

Cons:

Tuvimos que cambiar varias veces de habitación pero siempre dentro de sus posibilidades nos cambiaron

2025-11-06 via Nuitee
P
pete biswell family_with_children gb
10
2025-10-30 via Nuitee
F
FREDERIC family_with_children fr
8
2025-10-30 via Nuitee
C
Christina family_with_children se
6
Pros:

Bra läge nära tunnelbana

2025-10-30 via Nuitee
R
Rachel couple gb
6
2025-10-28 via Nuitee
H
Hélène family_with_children fr
5
2025-10-27 via Nuitee
H
Hélène family_with_children fr
5
2025-10-27 via Nuitee
C
Claire family_with_children gb
4
Not best hotel in London
Pros:

Location cleanliness

Cons:

Paying a 50 deposit also no heating bad shower details no runnin water in kitchen rooms very confusing lack of pillows and maintenance happening outside very early

2025-10-25 via Nuitee
L
Loretta family_with_children gb
10
Pros:

Pleasant staff and good hotel in a nice area

Cons:

Outside noises were loud at 9am in the morning. Also an fire alarm went off so a sleep disturb

2025-10-23 via Nuitee