Queens Park Hotel

Hotels
•
Independent
6 (116 reviews)
48 Queensborough Terrace, London, England, W2 3SJ , London , GB
44-20 7229-8080

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Scooter/moped rentals nearby
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Affordable pricing
Cons:
Cleanliness issues
Room quality varies
Lack of amenities

Categories

Cleanliness
3.64
Several reviews mentioned issues with dirtiness and strange smells in the room.
Service
7.61
The staff were noted as excellent and worked hard to resolve issues.
Location
8.15
The hotel is in a good location near attractions and public transport.
Room Quality
4.6
Rooms were described as small and some had issues like no AC and noise.
Amenities
3.63
Complaints about missing amenities such as ice machines and TV in rooms.
Value for Money
8.09
Described as affordable lodging given the location and staff efforts.
Food and Beverage
6.64
Breakfast was rated positively.
Overall Experience
5.61
Mixed sentiments, overall acceptable but with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Discover the perfect London retreat at Queens Park Hotel, ideally situated just steps from Kensington Gardens and a short stroll to the vibrant Hyde Park.

Modern Comfortable Rooms
Unwind in one of our 154 elegantly designed guestrooms equipped with flat-screen televisions and complimentary wireless internet access. Enjoy private bathrooms with deluxe toiletries, ensuring a refreshing start to your day.

Convenient Amenities
Take advantage of our room service during limited hours and indulge in a buffet breakfast, available on weekends until 11 AM. Plus, stay fit with discounted access to a nearby fitness facility.

Exceptional Service
Our dedicated 24-hour front desk and multilingual staff are here to cater to your needs, while limo/town car service makes exploring London effortless.

Experience the charm and convenience of Queens Park Hotel—your gateway to unforgettable adventures in London awaits!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

6
Based on 116 reviews
Cleanliness: 3.64
Service: 7.61
Location: 8.15
Room Quality: 4.6
Amenities: 3.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 5.61
J
jessicawW7816NP • Couples
8
Great Experience
Pros:

I disagree with the reviews on here. We stayed for 3 nights for under £200. When we got here they upgraded us as the hotel was quiet. It is a lovely location very close to the underground, Kensington /Hyde Park and shops. Our room was quiet and just what we needed. Not massive but we don’t spend much time in them when we come here anyway. They have definitely been updated and renovated since the other pictures on here. Nice, clean and the staff were very friendly.
The only thing I will say is that the shower gets dangerously hot and we struggle to adjust the temperature so had to turn it off wait and put it back on. Apart from that we would definitely stay here again. Great price and great location.

2026-01-30 • via Tripadvisor
A
annettemA6028SL • Family
8
Great for an overnight stay on a budget.
Pros:

Nice budget hotel, helpful staff at reception, looked after our bags as we arrived early and our room wasn’t ready. Lobby was clean and the lifts were working. Small lift, glad we had light luggage. Our room on 4th floor was small but adequate for a one night stay with all amenities we needed. Linen was spotless, bed very comfortable. Shower room tiny but clean and nice toiletries. Breakfast at additional £12pp was hot and wholesome, lots of choice and you could return for more. Checkout was easy as we’d prebooked online.

2025-12-09 • via Tripadvisor
G
Getaway47688097677 • Couples • Cheslyn Hay, Staffordshire, England
4
Disappointed
Pros:

Outside looked ok, just one tiny lift was working , trying to negotiate the corridors to find the room was like a maze, finally got to the room and it was very tired looking, scuffed cheap looking wardrobe door around 5ft from the floor, bed was comfy enough but only 1 pillow per person, rusty bathroom tap, shower had virtually no water pressure, small kitchenette with a sink and small electric hob in the same metal surface. The room was so hot overnight that we had to sleep with the window open in November, the breakfast was plentiful but cheap ingredients, upon checkout no feedback was asked for, wouldn’t bother again and would use a travelodge instead

2025-12-05 • via Tripadvisor
S
Sophie • couple • gb
8
2025-11-12 • via Nuitee
V
Veronica • couple • it
6
2025-11-12 • via Nuitee
L
Lee Chin • family_with_children • ie
8
2025-11-11 • via Nuitee
• family_with_children • it
5
2025-11-11 • via Nuitee
P
Paula • family_with_children • es
2
2025-11-09 • via Nuitee
G
Gerardo • extended_group • es
6
Pros:

El desayuno y ubicación

Cons:

Tuvimos que cambiar varias veces de habitación pero siempre dentro de sus posibilidades nos cambiaron

2025-11-06 • via Nuitee
P
pete biswell • family_with_children • gb
10
2025-10-30 • via Nuitee
F
FREDERIC • family_with_children • fr
8
2025-10-30 • via Nuitee
C
Christina • family_with_children • se
6
Pros:

Bra läge nära tunnelbana

2025-10-30 • via Nuitee
R
Rachel • couple • gb
6
2025-10-28 • via Nuitee
H
Hélène • family_with_children • fr
5
2025-10-27 • via Nuitee
H
Hélène • family_with_children • fr
5
2025-10-27 • via Nuitee
C
Claire • family_with_children • gb
4
Not best hotel in London
Pros:

Location cleanliness

Cons:

Paying a 50 deposit also no heating bad shower details no runnin water in kitchen rooms very confusing lack of pillows and maintenance happening outside very early

2025-10-25 • via Nuitee
L
Loretta • family_with_children • gb
10
Pros:

Pleasant staff and good hotel in a nice area

Cons:

Outside noises were loud at 9am in the morning. Also an fire alarm went off so a sleep disturb

2025-10-23 • via Nuitee
W
William • family_with_children • us
7
Affordable and easy location
Pros:

Its location and affordability worked for us. Our rooms were clean, quiet, and the weather was nice enough that we could sleep with the windows open- though our window did not face the street.

Cons:

Rooms and bathrooms were small. But we were out touristing all day so I just wanted a hotel that was clean where we could sleep.

2025-10-22 • via Nuitee
• couple • gb
10
Professional service
Pros:

Amazing service

2025-10-21 • via Nuitee
M
Michael • family_with_children • gb
9
Happy holidays.
Pros:

Lovely clean and very comfortable room, the reception staff were so friendly and helpful, they are a wonderful asset to the hotel team.

Cons:

Nothing.

2025-10-19 • via Nuitee