Econo Lodge Inn & Suites Knoxville East

Hotels
Econo Lodge
5.5 (411 reviews)
7424 Strawberry Plains Pike , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Rude service

Categories

Cleanliness
3.5
Reports of unclean rooms and black mold indicate significant issues.
Service
6.5
Service varied; some staff were kind, but incidents of rudeness reported.
Location
6.5
Location is noted as good and easily accessible.
Room Quality
4.5
Rooms described as outdated, with noisy beds and some maintenance issues.
Amenities
5.5
Basic amenities available, but some guests missed essential items.
Value for Money
7.5
Some guests felt it was good value despite various issues.
Food and Beverage
5.5
No specific comments on food; standard for similar hotel tiers.
Overall Experience
4.5
Mixed experiences; several guests expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:54

Property Description

Convenient Location and Nearby Attractions
The Econo Lodge Inn & Suites East is strategically situated near Interstate 40, offering easy access to downtown Knoxville and popular attractions like the Knoxville Zoo and Great Smoky Mountains National Park.

Abundance of Recreational Activities
Guests can enjoy a range of outdoor activities from golfing to water skiing at the nearby lakes, Douglas Lake and Cherokee Lake. For shopping enthusiasts, the Knoxville Center mall and Bass Pro Shops are just a short drive away.

Comfortable Accommodations and Amenities
From free high-speed Internet and a delicious breakfast bar to a refreshing outdoor pool, this hotel provides a relaxing stay. Business travelers will find convenience in the mini suites with work areas, while all guests can request rooms with whirlpool bathtubs for added luxury.

Book your stay now at Econo Lodge Inn & Suites East for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.5
Based on 411 reviews
Cleanliness: 3.5
Service: 6.5
Location: 6.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 4.5
D
Dusty couple us
10
2026-07-10 via Nuitee
D
Dusty couple us
10
2026-07-10 via Nuitee
D
Dusty couple us
10
2026-07-10 via Nuitee
L
Lewis solo_traveller us
1
Cons:

They don't listen and pay attention they don't understand nor are they focused on their patrons

2026-07-06 via Nuitee
K
Kristina couple us
1
I was denied ability to stay at the property because my SERVICE ANIMAL is over 50 lbs.
Pros:

I didn’t.

Cons:

Rude, disrespectful, judgmental misinformed front desk agents.

2026-06-19 via Nuitee
D
Dominguez solo_traveller us
10
2026-06-16 via Nuitee
O
Olivia couple us
2
2026-06-12 via Nuitee
J
James couple us
1
Bad value
Cons:

Advertised as having a pool, but their pool hasn't been open for a year

2026-06-12 via Nuitee
D
Dominguez solo_traveller us
10
2026-06-08 via Nuitee
G
Gilmore couple us
1
Do not stay here
Pros:

gross rooms not clean at all the staff is rude and disgusting attitude do not stay here

Cons:

Everything they are gross

2026-06-02 via Nuitee
H
Haley couple us
4
Need to update and check rooms.
Pros:

Location

Cons:

There was mold in the mini fridge. It also didn’t work. The room smelled strongly of smoke but it’s non smoking.

2026-06-01 via Nuitee
C
Christopher couple us
1
2026-05-26 via Nuitee
J
Jordan solo_traveller gb
1
Disappointing, Disgusting, Non-smoking room stunk of smoke, yellow floors and big gaps in the door, people knocking at a
Pros:

Nothing it was disgusting.

Cons:

The room was advertised as non-smoking however is absolutely stinking of cigarette smoke and the floor was yellow from the staining of tobacco. The front door had a massive gap in it where you can see the outside and had people knocking on the door multiple times throughout the night, absolute joke! I would highly recommend that you DO NOT stay here as the photos of the property do not show you what it is really like. I believe a lot of homeless people stay in these rooms full time. May be a cheap stay but it isn’t worth the uncomfortable stay.

2026-05-25 via Nuitee
W
William solo_traveller us
1
Pros:

Absolutely nothing. Asked for non-smoking room and was given a smoking room that had cigarette burns in the furniture.

Cons:

The upkeep of the property is not good. The desk attendant seemed bothered and extremely unfriendly.

2026-05-20 via Nuitee
L
Laxton solo_traveller us
7
2026-05-05 via Nuitee
C
CHANDA solo_traveller us
1
It was disgusting and stunk very unhappy
Pros:

Nothing

Cons:

So the beds was disgusting they had burn marks all over the covers. The covers were nasty. The bathtub wouldn’t drain. The plugs didn’t work. There was a couple lightbulbs out. The towels were disgusting and stained they stunk I asked for a king size bed. We got two queen beds. The floors were dirty. The heat wouldn’t work. The pillows didn’t have any cases on them. The table was dirty and the refrigerator was dirty. We had went to a concert and we didn’t even stay there that night. Actually we got back from the concert and it was about 1 o’clock. We packed our stuff up and we drove back home. I would not have laid down in that bed.

2026-05-04 via Nuitee
J
Jessica couple us
2
Ok
Pros:

It was a great location.

Cons:

We were gone all day Saturday and came back that night to the floor flooded from the room above. Brought it to their attention and didn’t do much at all. The least should’ve been money off our stay.

2026-05-04 via Nuitee
Z
Zoe couple us
7
2026-05-04 via Nuitee
T
Tom solo_traveller us
10
2026-05-04 via Nuitee
K
Kysor couple us
9
2026-05-03 via Nuitee