Radisson San Jose-Costa Rica

Hotels
Radisson Americas
8 (3640 reviews)
Calle Central y Tercera Av 15, Barrio Tournon , San José , cr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Food Quality
Centrally located
Spacious Rooms
Cons:
Noise issues
Service inconsistency
Room maintenance

Categories

Cleanliness
7.89
Overall clean but complaints about room air quality.
Service
8.36
Staff was praised for helpfulness, though some negative remarks were noted.
Location
8.4
Centrally located, close to downtown and airport.
Room Quality
7.35
Some rooms were noted to have issues with noise and maintenance.
Amenities
7.88
Good amenities, but some noted issues with pool and fitness area.
Value for Money
7.84
Reasonable value considering overall experience.
Food and Beverage
8.39
Breakfast and restaurant service received positive comments.
Overall Experience
7.86
Overall a good stay with consistent issues noted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:35

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, hot tub, sauna, and gym at the Radisson Hotel San Jose.

Central Location
Located in the heart of San José, just 800 meters from Central Avenue, the hotel offers convenience and accessibility.

Culinary Delights
Savor fresh local and international cuisine at the Acuarelas restaurant or enjoy a varied buffet breakfast at Café Tropical.

Book your stay now at the Radisson Hotel San Jose Costa Rica for a truly unforgettable experience.

Important information:

Airport transfers are available at an extra cost. To arrange transfers, please contact the property in advance using the contact details found on your booking confirmation.

This stylish hotel offers an outdoor swimming pool and a conference center. Each spacious room includes free Wi-Fi.

The Radisson Hotel San Jose Costa Rica is located in central San José, 2625 feet from Central Avenue. Free 24-hour secure parking is offered on site.

You can relax in the hot tub and sauna at the Radisson Hotel San Jose, there is also a gym.

The spacious rooms feature classic-style décor and elegant carved wood furniture. Each room offers a coffee maker and a stylish bathroom with toiletries and a hairdryer.

The Radisson’s Acuarelas restaurant serves fresh local and international dishes, while Café Tropical offers a varied buffet breakfast. Room service and Medical assistance available 24 hours a day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3640 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
E
Elisa solo_traveller es
10
Pros:

La comodidad de las camas y la comida del restaurante muy buena

Cons:

Un poco lejos del centro..hay que ir en uber porque además el camino es un poco peligroso

2026-07-04 via Nuitee
S
Sandra solo_traveller ch
8
Pros:

Das Personal und auch das Essen war wirklich sehr gut.

Cons:

Die Ausstattung der Zimmer ist etwas in die Jahre gekommen aber alles sehr Sauber.

2026-07-04 via Nuitee
N
Nirmal family_with_children us
7
It was good.
Pros:

Pool

Cons:

No view. The rooms are available only at 3 PM and not a minute early.

2026-07-04 via Nuitee
M
Marco couple cr
10
2026-07-03 via Nuitee
S
Slavoljub solo_traveller ch
7
Pros:

The room size was good and the bed was very comfortable. Staff were very approachable, reactive and helpful. People serving breakfast were very attentive.
Breakfast was very rich with a lot of options to chose from.

Cons:

This hotel has by far much more stars than deserved.
Hygiene in the serving area should be improved (hair in the food)

2026-07-02 via Nuitee
E
Erick solo_traveller cr
7
Muy bueno en general, podria mejorar en pequeños aspectos tales como la información de la habitación
Pros:

La habitación muy espaciosa, comoda, ademas muy buena iluminacion dentro.

Cons:

La habitación que se me dio quedaba muy lejos del lobie, y no me fue dicho con anterioridad, si lo hubieran dicho, habria considerado mi estancia, porque estaba algo lejos.

2026-07-02 via Nuitee
I
Ivania couple cr
8
Good hotel for short stays
Pros:

The bed is really comfortable
The rooms are actually quiet, except for the ones with a door connecting you with people in the other room.

Cons:

The jacuzzi next to the pool is not always on. You cannot put it hotter by yourself but you have to call someone to do it. That person takes their time to arrive so the jacuzzi is not something pretty “usable”

2026-06-30 via Nuitee
M
Maureen solo_traveller cr
10
2026-06-30 via Nuitee
P
Pablo couple cr
10
Exc - Everything
Pros:

Exc - Everything

Cons:

Exc - Everything

2026-06-29 via Nuitee
E
Erick couple cr
10
2026-06-29 via Nuitee
R
Rodrigo extended_group uy
10
Impecable!
Pros:

Impecable!

2026-06-28 via Nuitee
M
Melissa family_with_children cr
10
Pros:

Las habitaciones, el desayuno, la ubicación.

Cons:

Nada

2026-06-28 via Nuitee
N
Nayan couple gb
7
2026-06-28 via Nuitee
A
Andrey family_with_children us
10
Все ноавится, номера чистые, всегда прибирают, завтраки изумительные
Pros:

Останавливаемся здесь раз 10 , чудесное место , обслуживающий персонал прекрасный. Номера чистые , прекрасный завтрак !

2026-06-27 via Nuitee
J
Javier Mauricio extended_group ca
10
2026-06-27 via Nuitee
R
Richard solo_traveller us
3
Failed to represent itself honestly to booking.com
Pros:

Pool and Garden area were nice to look at, Staff working breakfast were very nice.

Cons:

No way this should be considered a five-star hotel.
No refrigerator in room coupled to no easly available ice coupled to beat up small ice buckets that barely worked (In room refrigerator was not specifically mentioned on booking.com, but is expected in a "five-star" hotel).
Most egregious is that the room I booked was called a "Pool with a view" room on booking.com. It did not have a view of the pool, but was only somewhat near the pool. It was a first floor room and had a view of a parking lot. Had to keep the curtains closed the entire stay since anyone walking by could look into the room. This alone should result in a partial refund!
Rude arrogant security staff.
Oddly laid out bathrooms with soap dispensers on opposite side of counter from sink.
Body gel in shower was found empty on first shower and not replaced until specifically asked cleaning staff to do it.
Sauna advertised on booking.com, but not working.
Awful TV reception despite specific mention of cable channels on booking.com.
Rooms not "soundproof" as mentioned on booking.com.
Multiple light bulbs that needing replacement.
Significant hidden extra fees not mentioned in the booking.com agreement, but in this small print when registered.
Radisson San Jose is at most three-star experience, not even close to a five-star experience. Left feeling ripped off. I will strongly recommend my friends who visit Costa Rica not stay at this establishment.

2026-06-24 via Nuitee
V
Victoria couple cl
8
Pros:

Ubicación muy buena

2026-06-24 via Nuitee
A
Aaron couple es
8
2026-06-24 via Nuitee
T
takeshi solo_traveller us
10
2026-06-24 via Nuitee
J
Juan Carlos solo_traveller cr
7
Pros:

El aire acondicionado el televisor y el teléfono no funcionaban el Internet muy lento

En la comida a la habitación no trajeron ni el agua y refresco

Solo dos bolsitas de azúcar habían en la habitación

En el desayuno dijeron hasta las 10:30 y desde las 10:10 no me quisieron dar para el desayuno


La comida estaba muy rica pero muy cara

Cons:

No me gustó el servicio

2026-06-22 via Nuitee