Hotel Floris Arlequin Grand-Place

Hotels
7.7 (3092 reviews)
Rue De La Fourche 17-19 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
6.78
Issues with cleanliness mentioned such as dirty carpets and hair on the floor.
Service
8.75
The staff is described as charming and helpful, which enhances the overall experience.
Location
9.29
Exceptional locations noted multiple times, very close to main attractions.
Room Quality
6.24
Several mentions of rooms being old or in need of renovation.
Amenities
7.27
Amenities are average, with mentions of room features that need updates.
Value for Money
7.23
Mixed feelings; some felt it was good value, others think improvements are needed.
Food and Beverage
8.28
Breakfast is reported as good, enhancing satisfaction.
Overall Experience
7.75
Overall positive experience but marred by some cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:32

Property Description

Central Location in Brussels
Floris Hotel Arlequin Grand Place is conveniently located in a pedestrian area, just 200 meters from the iconic Grand Place.

Modern Comforts and Amenities
Enjoy a comfortable stay in our air-conditioned guest rooms equipped with flat-screen TVs and complimentary WiFi.

Free Extras and Nearby Attractions
Guests can take advantage of complimentary services including a map of Brussels and access to the hotel's fitness center. Explore nearby attractions like the famous Manneken Pis statue and easy access to De Brouckère metro station within a 2-minute walk.

Book your stay at Floris Hotel Arlequin Grand Place now and experience the best of Brussels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

Location

Guest Reviews

7.7
Based on 3092 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.75
E
Eva • couple • se
5
Pros:

Suveränt läge, bra rum

Cons:

Det pågick en renovering i byggnaden utan att det förvarades om det. Vi väcktes tidigt av oväsendet. Dessutom var hissen avstängd p g a detta, inte heller det var aviserat. Vi hade valt ett annat boende om vi hade vetat om renoveringen.

2026-05-30 • via Nuitee
R
ROBSON • family_with_children • br
9
Thanks
Pros:

Localização e atendimento

Cons:

Calor e sem ar condicionado.

2026-05-29 • via Nuitee
K
Kanpalta • extended_group • tr
10
Pros:

Everything was so good. Location was perfect.only near if hotel was noisy. But it is not a problem for me.

2026-05-29 • via Nuitee
S
stephen • solo_traveller • au
6
Pros:

Stairs was crap, very very steep, breakfast average

2026-05-28 • via Nuitee
C
CLAUDE • solo_traveller • fr
6
Pros:

L emplacement l acceuil

Cons:

Travaux. Bruit de la rue. Salle de bain vétusté, une porte d armoire absente étagères mauvais état.

2026-05-28 • via Nuitee
M
Maud • couple • be
5
En trop mauvais état pour le prix demandé.
Pros:

L’emplacement très accessible et le personnel était très sympathique.

Cons:

La chambre était sale, poussiéreuse, moquette pleine de taches, évier sale. Les meubles très vieux et en mauvais état (poignées des tables de nuit qui se détachent. Aucune climatisation, chambre étouffante mais on pouvait ouvrir la fenêtre.

2026-05-28 • via Nuitee
A
Allison • family_with_children • gb
3
Cons:

There were building works going on between 9 am and 5 pm, with drilling and banging. The air conditioning not working on a 32 degree day. An alarm went of and a barrier door shut us in by the lift. We didnt stay in the hotel but only got 12 euros back.

2026-05-28 • via Nuitee
G
Gökhan • family_with_children • tr
7
Ailece konaklanabilecek, temiz, merkezi konumlu, yeterli kahvaltı, yardımsever çalışanlar
Pros:

Konumu, temizliği

Cons:

Terlik yoktu, hava çok sıcaktı ve klimalar henüz devre dışıydı

2026-05-28 • via Nuitee
J
jeffgW470CG • Solo travel
4
Better to avoid this place if you can
Pros:

It was hot (88 degrees) and they refused to enable the air conditioners! They turned the circuit breakers off and removed the remote controls to the a/c units in every room. I was on the top floor so it was 90 degrees in my room and they just shrugged and said it was the policy of the building owner to disable the a/c until June 1, so the hotel wasn't responsible. It was 2 days of misery. The location was close to the tourist sites, but you have to drag your bags over 200 yards of cobblestones since no cars are allowed. I was however fortunate that the construction workers were taking that time off. It is undergoing an extensive remodeling and people have complained it is very noisy along with any rooms facing the street.

2026-05-26 • via Tripadvisor
E
Emilie • solo_traveller • fr
8
Très bon emplacement
Pros:

L'amabilité du personnel, la localisation, le petit déjeuner, la literie confortable

Cons:

Moquette sale dans la chambre, pas de clim, hôtel en travaux, ascenseur qui semble peu fiable...

2026-05-25 • via Nuitee
N
NEIL • solo_traveller • fr
7
Pros:

The location and the spacious room, the nice staff

Cons:

The noise of building works. The areas under renovation. I thought it expensive given that its currently partly a building site

2026-05-25 • via Nuitee
D
Desmond • family_with_children • au
6
The hotel was basic but its location made it a reasonable choice.
Pros:

The location was fantastic, and the breakfast offerings were good.

Cons:

No fridge, no coffee/tea making facilities, and uncomfortable bed

2026-05-25 • via Nuitee
L
Linda • solo_traveller • fr
9
Pros:

J'ai passé la nuit du 24 ou 25 on a eu une super chambre je remercie la réception

2026-05-25 • via Nuitee
Y
Yamna • extended_group • gb
1
Very bad experience. The staff particularly one of them was extremely rude and I felt extremely unsafe, the whole hotel
Pros:

Only the location.

Cons:

The staff particularly one of them was extremely rude and I felt extremely unsafe, the whole hotel is under renovation, with paint fumes and construction dust. The rooms are dirty, the carpets are extremely dirty, no proper pillows. There’s no kettle. The lift also broke down, and we had to walk up and down 5 floors, the stair case had lots of construction material everywhere, very poor condition and hazardous

2026-05-24 • via Nuitee
K
Kofi • solo_traveller • be
6
2026-05-24 • via Nuitee
M
Mark • solo_traveller • ch
2
Pros:

Nothing

Cons:

Too noisy, no air conditioning, very noisy in street below, much too expensive for what I had...EUR150...should have paid 20-30 eur mor and gone to mor upscale hotel.

2026-05-24 • via Nuitee
J
Jean-Luc • solo_traveller • be
9
2026-05-23 • via Nuitee
F
Foti • solo_traveller • au
5
2026-05-23 • via Nuitee
J
JOHAN • solo_traveller • be
8
2026-05-23 • via Nuitee
N
Nora • couple • fi
10
2026-05-23 • via Nuitee