Hotel Floris Arlequin Grand-Place

Hotels
7.7 (2895 reviews)
Rue De La Fourche 17-19 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
6.78
Issues with cleanliness mentioned such as dirty carpets and hair on the floor.
Service
8.75
The staff is described as charming and helpful, which enhances the overall experience.
Location
9.29
Exceptional locations noted multiple times, very close to main attractions.
Room Quality
6.24
Several mentions of rooms being old or in need of renovation.
Amenities
7.27
Amenities are average, with mentions of room features that need updates.
Value for Money
7.23
Mixed feelings; some felt it was good value, others think improvements are needed.
Food and Beverage
8.28
Breakfast is reported as good, enhancing satisfaction.
Overall Experience
7.75
Overall positive experience but marred by some cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:32

Property Description

Central Location in Brussels
Floris Hotel Arlequin Grand Place is conveniently located in a pedestrian area, just 200 meters from the iconic Grand Place.

Modern Comforts and Amenities
Enjoy a comfortable stay in our air-conditioned guest rooms equipped with flat-screen TVs and complimentary WiFi.

Free Extras and Nearby Attractions
Guests can take advantage of complimentary services including a map of Brussels and access to the hotel's fitness center. Explore nearby attractions like the famous Manneken Pis statue and easy access to De Brouckère metro station within a 2-minute walk.

Book your stay at Floris Hotel Arlequin Grand Place now and experience the best of Brussels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

Location

Guest Reviews

7.7
Based on 2895 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.75
D
Dhiraj Bir • extended_group • pt
10
2026-04-10 • via Nuitee
S
Santiago • family_with_children • es
8
2026-04-10 • via Nuitee
C
Chaima • solo_traveller • fi
6
Pros:

Mukava asiakaspalvelu

Cons:

Vanhat nuhriintuneet ja tahraiset lattiamatot

2026-04-10 • via Nuitee
N
nilve • solo_traveller • br
9
2026-04-10 • via Nuitee
S
simonaro • couple • it
5
2026-04-10 • via Nuitee
C
Caporusso • solo_traveller • it
4
Pros:

Kind and welcoming staff, managed the check in of our group of five very smoothly and quickly.
The location is awesome, right in the heart of downtown Brussels.
The bed was comfortable, clean and larger than I expected.
Kettle and coffee were much appreciated.

Cons:

The hotel is undergoing a much needed refurbishment, the room had a small window very close to the opposite building, the door of the (entirely black!) wardrobe could not be fully opened without clashing on the room's door, the dark carpet looked quite worn-out and the room could only be heated with a portable radiator, which is not the best considering the price it charged...

2026-04-08 • via Nuitee
P
PAQUINA • couple • es
1
Horroroso
Pros:

Espantoso, la moqueta sucia, las habitaciones deprimentes y el servicio aún peor, es céntrico pero todo lo demás fatal

2026-04-07 • via Nuitee
D
Denner • family_with_children • ie
8
2026-04-07 • via Nuitee
M
Myriam • family_with_children • fr
7
2026-04-06 • via Nuitee
F
Francisco Javier • family_with_children • es
4
Correcto pero con deficiencias.
Pros:

La ubicación en pleno centro de la casco antiguo.
Desayuno correcto.

Cons:

No se puede descansar,la calle es una fiesta hasta las 3 o 4 de la madrugada.
La ducha no tenía presión y salía muy poca agua sin poderse graduar, o salía muy caliente o.muy fria.
Habitacion muy antigua, con armario muy pequeño, sin minibar ni cafetera.

2026-04-06 • via Nuitee
M
MIGUEL ANGEL • couple • mx
9
Pros:

BUENA UBICACION, COMODO Y CERCA DE TODO

2026-04-06 • via Nuitee
Özcan • couple • se
2
The room was cold . Mr Demin
Pros:

Location

Cons:

Receptionist Mr Demon was horrible , he was not helpful . I was not happy with his service .

2026-04-05 • via Nuitee
M
Majde • couple • be
10
2026-04-03 • via Nuitee
L
Leandro Balsan • family_with_children • pt
10
Pros:

Localização e Staff excelente

2026-04-02 • via Nuitee
Óscar • family_with_children • es
8
2026-04-02 • via Nuitee
J
JUDITH • solo_traveller • cm
8
séjour très abréable et reposant
Pros:

COMME JE L'AI DIT LA CHAMBRE EST PROPRE ET CALME
Le petit déjeuner est copieux et varié
le personnel est accueillant et disponible

2026-03-31 • via Nuitee
M
Michel • solo_traveller • fr
8
Pros:

L'accueil, l'emplacement le confort de la chambre et le petit déjeuner

Cons:

Rien

2026-03-31 • via Nuitee
P
Pollaris • solo_traveller • be
2
2026-03-30 • via Nuitee
M
Maria José • extended_group • pt
8
No geral correu tudo bem.
Pros:

A localização

Cons:

Os colchões das camas individuais um pouco moles

2026-03-30 • via Nuitee
L
LILIANA CAROLINA • couple • co
10
Perfecto para una corta estancia!
Pros:

Ubicación

Cons:

Faltó una nevera mini

2026-03-30 • via Nuitee