Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Great breakfast
Cons:
Cleanliness issues
Noise concerns
Limited amenities

Categories

Cleanliness
7.54
Several reviews mentioned issues with dust and maintenance, affecting cleanliness.
Service
9.01
Friendly and helpful staff were frequently mentioned positively.
Location
9.05
The location was highlighted as great and very central.
Room Quality
8
Rooms were mostly described as clean and spacious, though some complaints about noise and size were noted.
Amenities
7.53
Some guests mentioned a lack of basic amenities like kettle and issues with coffee machines.
Value for Money
8.49
Overall, guests felt they received good value for the price, though some questioned the pricing.
Food and Beverage
9.04
The breakfast offerings were frequently praised as copious and varied.
Overall Experience
8.51
Overall experiences were positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:08

Property Description

Luxurious Accommodation
Craves, nestled in Brussels, offers elegant rooms equipped with modern amenities like a flat-screen TV and a private bathroom. The property's proximity to key attractions like Belgian Comics Strip Center and Magritte Museum makes it an ideal choice for travelers seeking cultural experiences.

Multilingual Assistance
The hotel boasts a multilingual staff fluent in English, Spanish, French, and Italian, ensuring seamless communication for guests from around the globe. Their round-the-clock availability adds a personal touch to your stay, making you feel welcome and well taken care of.

Prime Location
Conveniently located near popular landmarks such as Manneken Pis and Mont des Arts, Craves provides easy access to the city's must-see destinations. With Brussels Central Station and Brussels Airport in close proximity, your travel convenience is guaranteed.

Experience luxury, convenience, and exceptional service at Craves. Book your stay now for an unforgettable Brussels getaway.

Important information:

Please note that Hotel Craves is located on a pedestrian street with no car access.

When booking 5 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for a nonrefundable reservation must match the name of the guest staying at the property and must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 8665 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
A
Alina solo_traveller de
8
Чудовий отель- рекомендую
Pros:

Розташування, в самому найкращому місці.Отель розташований в центрі всіх культурний і памятних місць. Приємний персонал, Чудова атмосфера в номері. Багато компліментів від отелю: шоколад, вино, цукерки, печиво, вафлі.

Cons:

Номер без ліфту, і круті східці людям старшого віку і з маленькими дітьми буде складно). І варто оновити рушники- в нас були з плямами і з дирками. Якщо для Вас то не суттєві фактори, то в загальному оцінка отелю 4,5+!

2026-04-11 via Nuitee
M
Michael solo_traveller be
9
2026-04-11 via Nuitee
K
Kübra couple tr
1
Pros:

Sadece konumu ve resepsiyonistleri

Cons:

Çok pisti her yer toz kıl içindeydi odada kettle dahi yoktu

2026-04-11 via Nuitee
W
Walter family_with_children de
9
Tolles Hotel, geschmackvoll eingerichtet und top Lage!
Pros:

Tolle Lage, mitten drin im Trubel und den Highlights von Brüssel.

Cons:

Nicht direkt mit dem Auto zu erreichen und keine direkte Parkmöglichkeit.

2026-04-11 via Nuitee
D
Dario solo_traveller hr
10
Pros:

Great location, great room, great service, great staff! We booked a family roomnas we travelled with 2 kids.

Perfect if you want to spend time in city center.

Metro station is very close...

2026-04-11 via Nuitee
A
Amruta couple de
4
Suffocating , choking rooms . No scope for fresh air . Air purifier doesn’t work even after complaints.
Pros:

Location is good

Cons:

Rooms are suffocating. AC or air purifier does not work even after complaints . Not recommended if you have child with you as rooms are not breathable and you can’t even open window .

2026-04-11 via Nuitee
O
ORNELLA solo_traveller it
7
Pros:

La posizione

2026-04-11 via Nuitee
C
Chao family_with_children au
7
Great location but very noisy during night
Pros:

location is perfect for short stay and explore the city. Room is big.

Cons:

Too noisy during the whole night. Bathroom is old. Stairs are very steep.

2026-04-10 via Nuitee
M
Mark family_with_children de
7
Perfekt für einen kurzen Innenstadtbesuch, da alles leicht fußläufig zu erreichen.
Pros:

Perfekte zentrale Lage, mit dem Auto jedoch schlecht erreichbar. Auf eigene Faust und etwas umständlich mit deren freundlicher Hilfe im Marriott geparkt. Zimmer klein, dunkel, aber funktional, Bäder gut, Frühstück normaler, guter Standard, nettes Personal, alles sauber und in Ordnung. Jederzeit wieder für einen Besuch in der Altstadt.

Cons:

Die berühmten belgischen Pommes schmecken allerorten furchtbar, aber am Hotel gibt es nichts zu nörgeln.

2026-04-10 via Nuitee
B
BBIH solo_traveller nl
1
Pros:

Ontzettend onvriendelijk receptionist.

2026-04-10 via Nuitee
L
Lynn family_with_children lu
7
Insgesamt gutes Preis- Leistungsverhältnis und gute Lage
Pros:

Die Lage ist perfekt zentral gelegen; das Familienzimmer ist groß, mit Küchenzeile ausgestattet; die Betten waren ok

Cons:

Das Bad war sehr klein und die Familienzimmer sind sehr hellhörig.

2026-04-10 via Nuitee
M
Mion couple it
7
2026-04-10 via Nuitee
T
Typhanie couple lb
8
2026-04-10 via Nuitee
D
Dominika extended_group cz
8
2026-04-10 via Nuitee
N
Nisrine couple be
8
Pros:

Magnifique emplacement... personnelles a l écoute et chambre tres confortable... je recommande

2026-04-10 via Nuitee
H
Hugo family_with_children pt
6
Localização perfeita.
Pros:

A localização e o restaurante , são excelentes.

Cons:

O grau de atenção à limpeza dos quartos, não é o melhor.

2026-04-10 via Nuitee
I
Irina couple se
8
2026-04-09 via Nuitee
N
Nadine couple de
8
2026-04-09 via Nuitee
R
Raphaël couple fr
10
Pros:

Très bel hôtel, chambre agréable et bien équipée. Le personnel de la réception est très sympathique et serviable. Je reviendrai sans problème.

Cons:

Petit-déjeuner laissé à désirer

2026-04-09 via Nuitee
M
Marco family_with_children it
9
Pros:

Posizione perfetta: in pieno centro, in zona pedonale, a due passi dalla Grand Place e dalla stazione centrale. Imbarazzo della scelta per ristoranti, brasserie, ecc.. Ho alloggiato in una family suite confortevole e pulita, menzione speciale per la comodissima doccia.

Cons:

A voler essere pignoli, segnalo che la ventola del bagno (ceco) non mi sembrava perfettamente funzionante. Inoltre, di notte c'era un termosifone un pò rumoroso. Infine, benchè la camera venisse pulita (bene) ogni giorno, ho per caso notato (dovendo recuperare oggetti caduti) che sotto i letti non c'era la stessa pulizia, anzi, c'erano un paio di centimetri di polvere.

2026-04-09 via Nuitee