Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Great breakfast
Cons:
Cleanliness issues
Noise concerns
Limited amenities

Categories

Cleanliness
7.54
Several reviews mentioned issues with dust and maintenance, affecting cleanliness.
Service
9.01
Friendly and helpful staff were frequently mentioned positively.
Location
9.05
The location was highlighted as great and very central.
Room Quality
8
Rooms were mostly described as clean and spacious, though some complaints about noise and size were noted.
Amenities
7.53
Some guests mentioned a lack of basic amenities like kettle and issues with coffee machines.
Value for Money
8.49
Overall, guests felt they received good value for the price, though some questioned the pricing.
Food and Beverage
9.04
The breakfast offerings were frequently praised as copious and varied.
Overall Experience
8.51
Overall experiences were positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:08

Property Description

Luxurious Accommodation
Craves, nestled in Brussels, offers elegant rooms equipped with modern amenities like a flat-screen TV and a private bathroom. The property's proximity to key attractions like Belgian Comics Strip Center and Magritte Museum makes it an ideal choice for travelers seeking cultural experiences.

Multilingual Assistance
The hotel boasts a multilingual staff fluent in English, Spanish, French, and Italian, ensuring seamless communication for guests from around the globe. Their round-the-clock availability adds a personal touch to your stay, making you feel welcome and well taken care of.

Prime Location
Conveniently located near popular landmarks such as Manneken Pis and Mont des Arts, Craves provides easy access to the city's must-see destinations. With Brussels Central Station and Brussels Airport in close proximity, your travel convenience is guaranteed.

Experience luxury, convenience, and exceptional service at Craves. Book your stay now for an unforgettable Brussels getaway.

Important information:

Please note that Hotel Craves is located on a pedestrian street with no car access.

When booking 5 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for a nonrefundable reservation must match the name of the guest staying at the property and must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 8665 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
H
Hugo couple fr
7
Pros:

- très bien placé
- chambre spacieuse, salle de bain propre
- literie confortable

Cons:

Beaucoup trop de poussière dans la chambre, le reste était propre malgré tout

2026-03-21 via Nuitee
solo_traveller gr
7
Pros:

The location is perfect. The design of the hotel is excelent

Cons:

The coffee machine and the hot water machine on the 1st floor were not working. Plumbing in the room had some deficiencies.

2026-03-21 via Nuitee
M
Mariana couple be
8
Pros:

Decoration, location, vibe, service, breakfast

Cons:

You could hear the noise of the garbage trucks going on all night, inside of the room with the windows closed

2026-03-21 via Nuitee
K
Karolina solo_traveller at
7
Excellent location, good breakfast
Pros:

Kind staff, excellent location, good breakfast

Cons:

Too dark corridors and walls

2026-03-21 via Nuitee
S
Somaina couple fi
8
Pros:

Sijainti on loistava. Huoneistomme oli tilava ja oikein siisti, vaikka jo vähän kulunut. Aamiaisen valikoima oli suppeahko, mutta ihan hyvä.

2026-03-21 via Nuitee
K
Karla solo_traveller hn
10
A quirky hotel stay
Pros:

The rooms were very clean and arranged with care and attention to details. The welcome little gift was a nice personal touch.

Cons:

There was some noise from the hallway that could be heard inside the room.

2026-03-20 via Nuitee
I
Iryna solo_traveller ua
9
2026-03-20 via Nuitee
K
Kay couple gb
7
Great location but noisy
Pros:

Nice room, good shower.

Cons:

It's opposite noisy bars which stayed open almost all night. Could do with better double glazing! Quite difficult to sleep.

2026-03-20 via Nuitee
T
Tugce couple tr
3
Bir daha kesinlikle tercih etmem
Pros:

Sadece konumu iyiydi.

Cons:

Hiç güvenli hissetmedim. Temiz değildi. Çok gürültülü.

2026-03-20 via Nuitee
M
Martin solo_traveller de
7
2026-03-19 via Nuitee
F
Frans couple nl
8
2026-03-19 via Nuitee
S
Sonja solo_traveller de
8
Pros:

Es hat alles gepasst.

Cons:

An der Sauberkeit im Zimmer sollte geachtet werden. (1 Handtuch war fleckig, Boden im Zimmer nicht ganz sauber, abgebröckelter Putz auf der Fensterbank)

2026-03-19 via Nuitee
T
Tümkan Aziz family_with_children tr
8
Konum ön plana çıkıyor
Pros:

Otelin konumu gerçekten çok iyi. Merkezdeki önemli yerlere yürüme mesafesinde. Turistik bir bölgede yer aldığı için bazı yerlerde yaşanan tedirginlik hissi oluşmuyor. Grand Place 5-6 dk, Centraal tren istasyonu 8-10dk yürüme mesafesinde. Yataklar büyük ve rahat. Oda güzel dizayn edilmiş ve her gün temizlemiyor. Araç ile gelecekler için yakınında kapalı otopark da var.

Cons:

Tabi bu kadar merkezi konumda olmasının dezavantajları da var. Özellikle karşıdaki pubdan gece geç saatte gelen sesler ve yine sabahın erken saatlerinde cadde temizliği için çalışan araçların sesleri rahatsız edici olabiliyor. Oda 2 kişiden fazlası için biraz küçük. Valiz koyabileceğiniz alan bulunmuyor.

2026-03-19 via Nuitee
V
Van Zwol solo_traveller nl
5
location good. no parking, very low ceiling, couldn't walk up straight in the room. disappointing
Pros:

good location. Friendly staff

Cons:

I never write bad reviews. I will make an exception now. I specifically filtered on hotels with parking and booked Craves. Turns out no parking and some parking garage far away, so adding expensive parking for 2 days to my stay. big disappointment, had to walk with quite some luggage. Further it turned out my room wasn't in the hotel, but across the street, 3 stairs up. couldn't walk up straight in the room because of construction beams.. All in all overpriced and not delivering on the offer considering over 200 euro per night

2026-03-19 via Nuitee
A
Alessandra solo_traveller it
8
2026-03-18 via Nuitee
N
Núria solo_traveller nl
9
Voortreffelijk.
Pros:

Lokatie was top! Prachtig ingericht! Ik ging voor zaken maar de volgende keer zal ik wederom voor dit hotel kiezen als ik een weekendje Brussel aandoe.

Cons:

Verstopte douche (kamer 102).

2026-03-18 via Nuitee
P
Peter couple be
8
Pros:

Goed bed

Cons:

Luide muziekwinkel de bar op de gelijksvloer

2026-03-18 via Nuitee
J
Jasmin couple au
6
2026-03-18 via Nuitee
A
Altinay family_with_children nl
3
A big letdown.
Pros:

The sheets and the bathroom were clean, but that's around where the positives end. Oh, and very central location.

Cons:

The entire hotel feels like it has been neglected for 10 years. Most furnishings are covered with stains, dust, or fingerprints. We stayed for a night for 190 Eur (breakfast inclusive), mainly because of the location and the excellent rated breakfast. The location is very central, albeit right between two casinos. From the moment you enter the hotel, you notice the grime and fingerprint-filled glass door. Not a great first impression. Then, the staff at the reception makes you feel like you are not welcome here. I made the mistake of trying to speak dutch initially, and she seemed very offended that I tried that. Finally about that "excellent" breakfast, I would say it is slightly below average at best for a buffet of this selection. I genuinely do not think this place deserves half the price, and half the rating it has. I do not know how they got such high ratings, I would definitely avoid staying here if you can help it.

2026-03-18 via Nuitee
L
LIZETTA extended_group gr
8
Pros:

The staff was very helpful and always willing to assist us. The room was cleaned daily, and the location is excellent, right in the center, with a nice restaurant on the ground floor.

Cons:

The room did not have a refrigerator or a kettle, and although it was cleaned every day, the bed sheets were not changed during our stay.

2026-03-18 via Nuitee