Hotel Matilde - Lifestyle Hotel

Hotels
9.6 (437 reviews)
Piazzetta Matilde Serao 7 , Naples , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Delicious breakfast
Cons:
Noise from kitchen
Some missing amenities in the room

Categories

Cleanliness
9.41
Reviewers noted the hotel was clean, contributing positively to sentiment.
Service
9.88
Staff were described as helpful, friendly, and professional, enhancing overall experience.
Location
10
Multiple reviews praised the hotel's central location, making it highly desirable.
Room Quality
9.37
Rooms described as spacious and clean with positive experiences noted.
Amenities
9.4
Amenities like the kettle and good wifi were positively mentioned.
Value for Money
9.36
Overall experience and quality suggest good value for the price.
Food and Beverage
9.41
Breakfast received high praise for variety and freshness.
Overall Experience
10
Overall a very positive experience with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:56

Property Description

Central Location

Hotel Matilde - Lifestyle Hotel is strategically located in the heart of Naples, just steps away from iconic landmarks such as San Carlo Theatre, Galleria Borbonica, and Maschio Angioino. Guests can easily explore the city's attractions with convenience and ease.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Each room features a private bathroom, ensuring a relaxing stay for our guests. The hotel's allergy-free environment and attentive staff further enhance the overall experience.

Multilingual Support

Our dedicated staff, fluent in English, Spanish, and Italian, are available 24/7 at the front desk to assist guests with any needs or inquiries. Feel welcomed and well taken care of throughout your stay at Hotel Matilde - Lifestyle Hotel.

Ready to immerse yourself in the charm of Naples? Book your stay at Hotel Matilde - Lifestyle Hotel now for a memorable experience in the heart of the city.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 437 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
B
Burak solo_traveller tr
10
Pros:

Çok şık, temiz ve butik bir otel niteliğindeydi. Özellikle otel personeli harikaydı. Seyif, Hamal, Kevin, Ilarıa, Mhıke ve Marat’a ilgilleri, enerjileri ve emekleri için çok teşekkür ederim……

2026-04-18 via Nuitee
G
Giuseppe solo_traveller it
10
2026-04-13 via Nuitee
A
Alexandros solo_traveller bg
9
2026-04-13 via Nuitee
N
Nathalie family_with_children be
8
Cons:

Veel nachtlawaai door de straat.

2026-04-13 via Nuitee
M
Marco couple it
9
2026-04-11 via Nuitee
A
Annick couple ch
9
Très bien situé et très sympa
Pros:

Belle déco , personnel très accueillant, très bien situé dans la zone piétonne + proche du quartier espagnol

2026-04-03 via Nuitee
M
Mary solo_traveller us
8
A lovely little hotel in a great location with great staff.
Pros:

The rooms are spacious, clean, and comfortable. The location is excellent. The staff are outstanding. The breakfast has a nice assortment of options.

Cons:

The rooms are all located on the first floor of a building connected to a shopping atrium. The entrance is on a side alley that is a little hard to find. My room was located on the shopping atrium side of the hotel, which was exceptionally noisy into early morning hours. Fortunately, I had ear plugs, which helped.

2026-03-31 via Nuitee
S
suzanne couple mt
10
Fabulous boutique hotel with friendly staff.
Pros:

Fantastic location - just steps from Theatro San Carlo and the royal palace. Lovely staff, great breakfast. Great gelateria just steps away!

Cons:

The hard surfaces of the galleria next door makes the noise of the crowds and clean up crews echo.

2026-03-29 via Nuitee
I
Iris solo_traveller it
8
2026-03-27 via Nuitee
L
Luis couple es
9
Pros:

Ubicación

Cons:

Nada

2026-03-23 via Nuitee
L
Lydia solo_traveller gb
10
The best way to celebrate my birthday
Pros:

I loved this hotel and Naples.
Welcoming friendly staff, there is always a Buon giorno and everyone was so lovely. I was sad to leave, but I had to come back to reality and my work!!
Thanks especially to Rebecca, Fabio and Luigi for looking after me.

Cons:

Not so much a dislike. My room looked out onto the Galleria which was very busy and could get noisy. It's not a negative because I had a wonderful view and once the window was closed you couldn't hear much. I also spent alot of time out of the hotel so it didn't trouble me too much.

2026-03-22 via Nuitee
G
Goran extended_group me
1
Pros:

Hotel sa izuzetno neljubaznim osobljem!

2026-03-19 via Nuitee
M
Michele extended_group it
10
2026-03-19 via Nuitee
M
Michael couple de
10
Geheimtipp in bester Lage
Pros:

Schöne moderne Zimmer mit bequemem Bett.
Ein Rückzugsort mit Zimmern, die teilweise auf die Galleria Umberto blicken, ganz in der Nähe vom San Carlo Theater.
Man geht zwei drei Schritte und ist mitten im quirligen Neapel! Ich sage nur Pizza Fritta und danach ein Gelato..
Personal super freundlich. Gutes Frühstück.

Cons:

Das Treppenhaus und der Weg in den ersten Stock passt nicht zum Luxus des Hotels.

2026-03-18 via Nuitee
F
Francesca Paola couple it
10
Soggiorno piacevole e confortevole
Pros:

Organizzazione, pulizia, gentilezza e cortesia

Cons:

Niente

2026-03-18 via Nuitee
T
Teresa extended_group ch
10
2026-03-17 via Nuitee
L
Lorena extended_group ch
10
2026-03-17 via Nuitee
I
Irene solo_traveller it
10
2026-03-14 via Nuitee
G
gianni couple it
9
superbene
Pros:

Posizione supercentrale, camera pulitissima e grande, il personale molto cortese

Cons:

volendo proprio trovare un difetto, l'affettato alla colazione non era proprio top come tutto il resto

2026-03-10 via Nuitee
Γιάννης couple gr
10
2026-03-08 via Nuitee