Hotel Matilde - Lifestyle Hotel

Hotels
9.6 (490 reviews)
Piazzetta Matilde Serao 7 , Naples , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Delicious breakfast
Cons:
Noise from kitchen
Some missing amenities in the room

Categories

Cleanliness
9.41
Reviewers noted the hotel was clean, contributing positively to sentiment.
Service
9.88
Staff were described as helpful, friendly, and professional, enhancing overall experience.
Location
10
Multiple reviews praised the hotel's central location, making it highly desirable.
Room Quality
9.37
Rooms described as spacious and clean with positive experiences noted.
Amenities
9.4
Amenities like the kettle and good wifi were positively mentioned.
Value for Money
9.36
Overall experience and quality suggest good value for the price.
Food and Beverage
9.41
Breakfast received high praise for variety and freshness.
Overall Experience
10
Overall a very positive experience with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:56

Property Description

Central Location

Hotel Matilde - Lifestyle Hotel is strategically located in the heart of Naples, just steps away from iconic landmarks such as San Carlo Theatre, Galleria Borbonica, and Maschio Angioino. Guests can easily explore the city's attractions with convenience and ease.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Each room features a private bathroom, ensuring a relaxing stay for our guests. The hotel's allergy-free environment and attentive staff further enhance the overall experience.

Multilingual Support

Our dedicated staff, fluent in English, Spanish, and Italian, are available 24/7 at the front desk to assist guests with any needs or inquiries. Feel welcomed and well taken care of throughout your stay at Hotel Matilde - Lifestyle Hotel.

Ready to immerse yourself in the charm of Naples? Book your stay at Hotel Matilde - Lifestyle Hotel now for a memorable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 490 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
D
Daniela • couple • il
8
Pros:

The staff was so friendly and professional, always willing to help. The cleanliness was exceptional, best location for traveling around Napoli, safe and central zone. Thank you so much, and best regards for Luigi the receptionist ❤️

Cons:

The breakfast was not as excepted as for breakfasts in Italy. The food hasn’t felt very fresh and of quality. Coffee machine needs to be renewed :) doesn’t taste like a real Italian coffee. But other than that everything was really perfect 👌🏼

2026-10-31 • via Nuitee
J
Juan Jose • couple • es
6
Defraudado
Pros:

La ubicación y la amplitud de las habitaciones, el desayuno

Cons:

La entrada, lo complicado que es encontrar la puerta, lo extraño de un hotel de 4 estrellas en un primer piso sin acceso directo de la calle, el ruido mi habitación daba a un plazoleta con restaurantes y a las 5h 30 ya,están descargando los camiones de reparto, imposible dormir ya.

2026-10-25 • via Nuitee
S
Sabrina • family_with_children • it
10
Meraviglioso!
2026-10-24 • via Nuitee
U
Udo • couple • de
10
TOP Hotel
Pros:

Super Lage, tolle Zimmer, sehr gutes Frühstück, außerordentlich nette Mitarbeiter/Mitarbeiterinnen

2026-10-23 • via Nuitee
V
Vondrasek • solo_traveller • cz
8
2026-10-17 • via Nuitee
L
Lee • solo_traveller • us
9
Nice short stay in the busy area
Pros:

The hotel is very nicely appointed. Very modern. The location is near great food, great shopping, and sites to visit.

Once you reach the property it’s almost like a speakeasy as the building entrance belies the hotel itself

Cons:

Nothing really

2026-10-15 • via Nuitee
R
Robert • solo_traveller • us
10
Fantastic location, modern, spotless, and very comfortable rooms.
Pros:

Fantastic location. Professional front desk staff. Go out of their way to make sure your stay is a good one. Comfy bed, excellent AC, great view of the galleria! In the evening I asked for some specific local dishes, and as a long time local resident they provided nice recommendations for the area. Had a very early flight scheduled, so that evening they arranged a taxi for me and had a breakfast ready to go for me in the morning. Excellent service.

Cons:

I was fine, just be aware if you have large luggage or a larger group - Inconvenient entrance / a little hard to find / with a very small elevator (as expected for a building in this part of town) - but well worth any small effort once you're inside.

2026-10-14 • via Nuitee
H
H-Andi B. • couple • de
9
We liked it! If you don't mind the minor cons, definitely stay here. It's the best in the area.
Pros:

The room is very spacious with a modern interior. But they also have smaller rooms. So it depends.
24-hour front desk.
The staff was very friendly and helpful.
The cleaning staff was very attentive.
The breakfast buffet offered a great variety of local dishes, with new options every single day.
Perfect location. Located directly across from Teatro San Carlo, and our room had an inside view of Galleria Umberto.

Cons:

The soundproofing is not optimal. During the day, you could hear people outside on the street and inside the Galleria. You could also hear the front desk talking, the phone ringing, and the breakfast preparation in the morning. However, it was completely quiet at night, so we slept very well.
The breakfast room is a bit small and could get crowded, though it was fine most of the time.
A bit pricey compared to other hotels.
The Wi-Fi was quite inconsistent. My wife could stream, but sometimes she had problems to connect at all. On my iPad, games took longer time to load than usual.

2026-10-14 • via Nuitee
S
Saleh • couple • ae
10
Pros:

Perfect location

2026-10-12 • via Nuitee
L
Lior • extended_group • il
8
2026-10-07 • via Nuitee
R
Richard • extended_group • us
10
Great choice to stay - close to the Naples port and next to the Spanish Quarter.
Pros:

The location is right on the border of the Spanish Quarter of Naples. The entrance was a little hard to find. It is in an alley between outside seating of two different restaurants. If you arrive after 6 or 7PM you will have to ring the buzzer of the hotel. The same entrance is used for apartments in other parts of the building - it is a large building.

Cons:

Trying to find the entrance was a challenge - just remember It is in an alley (Piazzetta Matilde Serao) between outside seating of two different restaurants. It is a large wood door with a multi-button gold box intercom next to the door.Press the Hotel Matilde button if coming at night and they will buzz you in. Take the stairs to the second floor to the hotel entrance.

2026-09-15 • via Nuitee
L
Lara • couple • it
10
Se tornerò a Napoli sicuramente tornerò in questo hotel.
Pros:

Pulizia, arredamento nuovo e moderno. Staff molto gentile e colazione perfetta ed abbondante.

Cons:

L’ingresso non è facilmente intuibile, sembra di entrare in un condominio privato più che in un hotel. Comunque poi arrivando in hotel si resta positivamente meravigliati dallo stile e dalla gentilezza di tutti

2026-09-14 • via Nuitee
L
liron • couple • il
10
מעולה
Pros:

נקי הכל חדש מהנילון

2026-09-10 • via Nuitee
D
Daniel • extended_group • il
10
2026-09-06 • via Nuitee
A
Adela • solo_traveller • ro
9
2026-09-03 • via Nuitee
J
Joks Steve • couple • es
8
NAPOLES 100%
2026-09-02 • via Nuitee
E
Edina • couple • hu
10
2026-08-31 • via Nuitee
C
Chrysostomos • solo_traveller • cy
10
2026-08-30 • via Nuitee
9
948sherazk • Solo travel • London, England
10
Amazing stay at the Matilde
Pros:

Lovely modern hotel in a very central, convenient location. The breakfast was good. All the staff were incredibly helpful. The rooms can be a little noisy if one is sensitive to sound. For example around 5am I would hear workers on the street below setting up the restaurant tables etc but this didn’t bother me too much as I am an early riser.

Upon check-in I was upgraded to a superior room which was incredibly spacious with a nice large bathroom and an amazing shower.

I really can’t fault the hotel or the city. Loved every second.

2026-08-27 • via Tripadvisor
Y
Yehezkel • solo_traveller • il
10
Pros:

מיקום מעולה והמזגן מורגש מה שלא רואים בכל מקום...א.הבוקר נחמדה .הגענו מוקדם והחדרים כבר היו מוכנים שזה מנש נחמד! החדרים מרווחים והכל נוח.

Cons:

ארוחת הבוקר יגולה להשתפר מעט בנוסף לא תמיד חודש ה"מלאי" כי פשוט נגמר.

2026-08-22 • via Nuitee