Hotel Matilde - Lifestyle Hotel

Hotels
9.6 (490 reviews)
Piazzetta Matilde Serao 7 , Naples , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Delicious breakfast
Cons:
Noise from kitchen
Some missing amenities in the room

Categories

Cleanliness
9.41
Reviewers noted the hotel was clean, contributing positively to sentiment.
Service
9.88
Staff were described as helpful, friendly, and professional, enhancing overall experience.
Location
10
Multiple reviews praised the hotel's central location, making it highly desirable.
Room Quality
9.37
Rooms described as spacious and clean with positive experiences noted.
Amenities
9.4
Amenities like the kettle and good wifi were positively mentioned.
Value for Money
9.36
Overall experience and quality suggest good value for the price.
Food and Beverage
9.41
Breakfast received high praise for variety and freshness.
Overall Experience
10
Overall a very positive experience with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:56

Property Description

Central Location

Hotel Matilde - Lifestyle Hotel is strategically located in the heart of Naples, just steps away from iconic landmarks such as San Carlo Theatre, Galleria Borbonica, and Maschio Angioino. Guests can easily explore the city's attractions with convenience and ease.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Each room features a private bathroom, ensuring a relaxing stay for our guests. The hotel's allergy-free environment and attentive staff further enhance the overall experience.

Multilingual Support

Our dedicated staff, fluent in English, Spanish, and Italian, are available 24/7 at the front desk to assist guests with any needs or inquiries. Feel welcomed and well taken care of throughout your stay at Hotel Matilde - Lifestyle Hotel.

Ready to immerse yourself in the charm of Naples? Book your stay at Hotel Matilde - Lifestyle Hotel now for a memorable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 490 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
R
Richard • extended_group • us
10
Great choice to stay - close to the Naples port and next to the Spanish Quarter.
Pros:

The location is right on the border of the Spanish Quarter of Naples. The entrance was a little hard to find. It is in an alley between outside seating of two different restaurants. If you arrive after 6 or 7PM you will have to ring the buzzer of the hotel. The same entrance is used for apartments in other parts of the building - it is a large building.

Cons:

Trying to find the entrance was a challenge - just remember It is in an alley (Piazzetta Matilde Serao) between outside seating of two different restaurants. It is a large wood door with a multi-button gold box intercom next to the door.Press the Hotel Matilde button if coming at night and they will buzz you in. Take the stairs to the second floor to the hotel entrance.

2026-09-15 • via Nuitee
L
Lara • couple • it
10
Se tornerò a Napoli sicuramente tornerò in questo hotel.
Pros:

Pulizia, arredamento nuovo e moderno. Staff molto gentile e colazione perfetta ed abbondante.

Cons:

L’ingresso non è facilmente intuibile, sembra di entrare in un condominio privato più che in un hotel. Comunque poi arrivando in hotel si resta positivamente meravigliati dallo stile e dalla gentilezza di tutti

2026-09-14 • via Nuitee
L
liron • couple • il
10
מעולה
Pros:

נקי הכל חדש מהנילון

2026-09-10 • via Nuitee
D
Daniel • extended_group • il
10
2026-09-06 • via Nuitee
A
Adela • solo_traveller • ro
9
2026-09-03 • via Nuitee
J
Joks Steve • couple • es
8
NAPOLES 100%
2026-09-02 • via Nuitee
E
Edina • couple • hu
10
2026-08-31 • via Nuitee
C
Chrysostomos • solo_traveller • cy
10
2026-08-30 • via Nuitee
9
948sherazk • Solo travel • London, England
10
Amazing stay at the Matilde
Pros:

Lovely modern hotel in a very central, convenient location. The breakfast was good. All the staff were incredibly helpful. The rooms can be a little noisy if one is sensitive to sound. For example around 5am I would hear workers on the street below setting up the restaurant tables etc but this didn’t bother me too much as I am an early riser.

Upon check-in I was upgraded to a superior room which was incredibly spacious with a nice large bathroom and an amazing shower.

I really can’t fault the hotel or the city. Loved every second.

2026-08-27 • via Tripadvisor
Y
Yehezkel • solo_traveller • il
10
Pros:

מיקום מעולה והמזגן מורגש מה שלא רואים בכל מקום...א.הבוקר נחמדה .הגענו מוקדם והחדרים כבר היו מוכנים שזה מנש נחמד! החדרים מרווחים והכל נוח.

Cons:

ארוחת הבוקר יגולה להשתפר מעט בנוסף לא תמיד חודש ה"מלאי" כי פשוט נגמר.

2026-08-22 • via Nuitee
北川 • solo_traveller • jp
9
2026-08-16 • via Nuitee
T
tomilolaa230 • Couples
10
Clean, Comfortable, and Wonderful Stay
Pros:

Wonderful, extremely clean, and modern hotel. The rooms are huge and very comfortable. The staff were helpful and kind as well. Luigi was especially helpful! Great location. Just be aware that you have to walk to the hotel from the Main Street, but it’s not a far walk. Would definitely stay here again.

2026-08-14 • via Tripadvisor
E
Eyal • extended_group • il
10
2026-08-10 • via Nuitee
A
Alireza • extended_group • nl
10
2026-08-09 • via Nuitee
A
Alex • extended_group • ru
10
Pros:

Отличный отель в самом центре. Хорошие завтраки . Милый персонал

2026-08-09 • via Nuitee
K
Katsifas • couple • gr
10
2026-08-04 • via Nuitee
C
Cher Lee Song • couple • sg
10
Pros:

The location and the breakfast

2026-08-03 • via Nuitee
S
S4760HMchristinam • Couples
10
Great place to stay!
Pros:

Very nice hotel!! Staff was very kind and professional! 100% recommend!

2026-08-01 • via Tripadvisor
7
748gillianf • Couples
10
Recommended
Pros:

What a lovely boutique hotel, a bit of a challenge to find but luckily our driver knew where the entrance was.  The entrance is old wooden double doors leading to a multi occupied building.
Hotel Matilde is on the second floor. The lift is old but was useful for our luggage. The foyer and staircase was damp smelling and a bit off-putting to be frank. But then you reach the automatic doors to the glorious Hotel Matilde and it is fabulous. Beautiful decor and rooms. The lovely Luigi was there to greet and assist and the room was spacious and well air-conditioned. The view onto the mall was stunning.
The lady on the reception desk in the morning was lovely. The breakfast was continental and decent. I did find the female server at the bar a bit standoffish. She looked disgruntled if you asked for a coffee but that was the only way you could get one and didn't give me milk after asking so I helped myself. They should put a milk jug out. For simplicity we ordered cappuccinos the next 2 mornings.
All in all a great hotel, good location and wouldn't hesitate to recommend.

2026-07-30 • via Tripadvisor
D
Dmitry • couple • es
1
2026-07-25 • via Nuitee