The Dial House

Hotels
•
Independent
9.4 (150 reviews)
Market Place, Norwich, England, NR10 4JJ , Norwich , GB
44-1603-879900

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Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Luggage storage
Continental breakfast
Wheelchair accessible
Outdoor furniture
Free breakfast
Smoke-free property
Free continental breakfast
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious and clean rooms
Cons:
Noisy at times
Limited restaurant options
Some cleanliness issues in the bath

Categories

Cleanliness
8.64
Several reviews highlighted cleanliness; however, some mentioned issues such as a dirty bath.
Service
10
The staff were mentioned as friendly and professional, contributing positively to the experience.
Location
9.64
Many reviews praised the great location of the hotel.
Room Quality
10
Guests commented on spacious and well-equipped rooms that were also comfortable.
Amenities
9.14
Limited restaurant options were a concern, but overall amenities were satisfactory.
Value for Money
8.64
Some guests felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Breakfast was adequate but lacked variety, especially in hot options.
Overall Experience
10
The overall experience was well-received with mostly positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:54

Property Description

Luxurious Amenities
Indulge in onsite massages and enjoy the stunning views from the terrace.

Gourmet Dining Options
Satisfy your culinary cravings at the hotel's coffee shop/cafe and unwind at the bar/lounge.

Comfortable Accommodations
Relax in one of the 8 guestrooms with Smart televisions, deep soaking bathtubs, and designer toiletries.

Book now to experience luxury and relaxation at The Dial House!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

9.4
Based on 150 reviews
Cleanliness: 8.64
Service: 10
Location: 9.64
Room Quality: 10
Amenities: 9.14
Value for Money: 8.64
Food and Beverage: 9.14
Overall Experience: 10
M
Michael • couple • gb
9
2026-01-23 • via Nuitee
R
Robert • couple • gb
10
Stunning building - beautiful rooms
Pros:

Charming

Cons:

Nothing

2026-01-21 • via Nuitee
L
Liz • couple • gb
8
Comfy bed, stylish room, very clean. Just wish it had been less noisy outside
Pros:

Attractive property in pretty old square
Bedroom decor delightful
Spacious bathroom
Comfy bed

Cons:

A little noisy outside, especially when it’s hot and you have the windows open
Trouble getting in the main door on second night, had other residents calling out to our room to let them in
Socket for Hair dryer and
available mirror inside wardrobe door a bit tricky for blowdrying your hair

2026-01-19 • via Nuitee
N
Neale • couple • gb
9
Great place in a great location. Well recommended.
Pros:

Lovely old building and room was comfortable and cosy.

Cons:

Nothing, though missed having a homemade cooked breakfast, as breakfast was a buffet breakfast from the bread shop within the building.

2026-01-17 • via Nuitee
B
Bridget • couple • gb
10
2026-01-13 • via Nuitee
V
Vivien • family_with_children • gb
10
2026-01-04 • via Nuitee
S
Stephen • couple • gb
9
Everything and more that we hoped for, great rooms and a great hotel
Pros:

Breakfast was a continental type and was perfectly adequate. The room was excellent, very spacious and clean with good facilities. The hotel generally was really lovely in a great location. Although there were no reception staff the check in process was perfectly fine and the hotel team made sure via email and Whatsapp that I was completely aware how to check in.

Cons:

The breakfast room was very busy on the second morning as it is open to non residents for drinks and food so we had a bit of difficulty finding a seat but this was a very minor point and did not detract in any way from our stay.

2025-12-11 • via Nuitee
M
Miles • couple • gb
7
Very pleasant for a weekend break
Pros:

Rooms clean and quirky

Cons:

No good restaurant on site

2025-11-10 • via Nuitee
G
George • couple • gb
10
Relaxing, clean and close to the town
Pros:

The property was clean and comfortable and the staff were very friendly and professional

Cons:

Everything was great

2025-11-02 • via Nuitee
K
Katie • family_with_children • gb
10
2025-10-21 • via Nuitee
H
Hinton • family_with_children • gb
10
Wonderful, super comfortable stay!
Pros:

We booked a last minute trip for the same day, the hostess could not have been friendlier. The room was beautiful and the bed was so incredibly comfortable!!! We had a very relaxing stay.

Cons:

Nothing to say here, we loved it.

2025-10-06 • via Nuitee
C
Charles • family_with_children • gb
10
Superb Reepham Lodging
Pros:

Everything - tasteful and spacious, well equipped room with superb bathroom and best shower ever experienced! Excellent breakfast from the bakery.

Cons:

Nothing

2025-10-03 • via Nuitee
S
Stuart
10
Pros:

Great little place a home form home l, self check in really easy and clear instructions. 2nd time we have stayed and I’m sure it won’t be be the last

2025-10-02 • via Nuitee
T
Tyler • couple • gb
8
Pros:

Nice location, excellent Pizza in the restaurant down stairs and fresh pastries for breakfast

2025-09-28 • via Nuitee
R
Richard • couple • gb
9
A fabulous place to stay.
Pros:

Absolutely fabulous room. We stayed in "Africa" and the African themed decor etc was great. The room was a good size and had everything we needed. The place as a whole was also a lovely experience to be in.

Cons:

Perhaps a bit more choice at breakfast? But it was fine and very good quality.

2025-09-18 • via Nuitee
G
Graham • solo_traveller • gb
8
2025-09-18 • via Nuitee
C
Clare • solo_traveller • gb
10
Pros:

Quirky, clean, comfortable. Lovely place

Cons:

Nothing

2025-09-12 • via Nuitee
N
Nigel • couple • gb
9
2025-09-11 • via Nuitee
K
Kathryn • couple • gb
10
Lovely overnight stay
Pros:

Quiet location
Beautiful room

Cons:

Bath was very dirty

2025-09-10 • via Nuitee
A
Anthony • solo_traveller • gb
7
Good
Pros:

Clean and comfortable surprised that they thought about most things but they never had a iron and ironing board

Cons:

Nothing

2025-09-04 • via Nuitee