Thomas Arms Hotel

Hotels
•
Marston's Inns
7.4 (795 reviews)
Thomas Street , Llanelli , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor customer service
Temperature control issues

Categories

Cleanliness
7.98
Reviews highlighted cleanliness but also mentioned drafty windows.
Service
6.45
Service was noted as friendly, but poor customer service experience during check-in affected the rating.
Location
7.99
Location is good and convenient as noted in the reviews.
Room Quality
6.94
Rooms are modern and comfortable, but issues with temperature control were mentioned.
Amenities
6.47
Amenities were reported as lacking, especially concerning items promised but not delivered.
Value for Money
7.43
Some complaints but overall value perceived as acceptable for the quality.
Food and Beverage
8.48
Positive remarks about breakfast and dinner quality.
Overall Experience
7.45
Mixed feelings due to some service issues but overall positive stays were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:57

Property Description

Stylish Accommodation
Discover modern guest rooms with sleek décor and en suite bathrooms at the Thomas Arms Hotel, just minutes away from Llanelli town center.

Gastronomic Delights
Indulge in Welsh real ales and a delectable menu of British classics, freshly prepared and available throughout the day at the Thomas Arms Hotel.

Convenient Location
Located a short drive from Parc Trostre shops and the Scarlets Rugby stadium, with easy access to award-winning beaches and the stunning Gower Peninsula within reach.

Book your stay at the Thomas Arms Hotel today for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 795 reviews
Cleanliness: 7.98
Service: 6.45
Location: 7.99
Room Quality: 6.94
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.45
S
sweet sensation • solo_traveller • gb
8
Pros:

Room was modern and very clean, comfortable bed, huge TV with Netflix etc...good breakfast, friendly staff.

Cons:

The food in the restaurant for an evening meal was overpriced. I didn't expect to pay more for a steak than Cardiff or Bristol! It was a Monday evening so I was surprised there was no offers or even a meal deal when staying at the hotel. I ordered something else and was a bit disappointed.

2026-04-16 • via Nuitee
V
vicki • solo_traveller • gb
9
2026-04-16 • via Nuitee
B
Bukowski • solo_traveller • gb
6
Pros:

It was clean and cheap.

Cons:

Noisy and I would advise sleep sensitive people to look elsewhere but if you are not bothered and can sleep despite the traffic or music noise then this is the perfect spot.

2026-04-13 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-04-13 • via Nuitee
A
Anita • solo_traveller • gb
8
Lovely food and staff helpfull and friendly
Pros:

Location excellent near town and pubs

Cons:

Live music in lounge the wkend

2026-04-12 • via Nuitee
J
john • couple • gb
8
Pros:

Location and room

2026-04-12 • via Nuitee
V
vincent • solo_traveller • gb
9
2026-04-11 • via Nuitee
G
Gill • solo_traveller • gb
8
2026-04-10 • via Nuitee
S
Susan • couple • au
9
2026-04-08 • via Nuitee
J
Justin • couple • gb
8
Lovely hotel and with in walking distance of the main
2026-04-07 • via Nuitee
O
Owen • solo_traveller • gb
10
Only stayed one night but would definitely stay again.
Pros:

Beautiful hotel, clean and bigger than expected.

Cons:

N/a

2026-04-07 • via Nuitee
C
Carly • couple • gb
10
2026-04-07 • via Nuitee
S
Steve • couple • gb
7
2026-04-06 • via Nuitee
J
john • couple • gb
8
Very enjoyable and in great location
Pros:

Location and room quality

Cons:

Some areas not as well done up

2026-04-06 • via Nuitee
R
Robert • couple • gb
10
Pros:

very clean, car parking available , staff very friendly

Cons:

host supported man city

2026-04-06 • via Nuitee
R
Richard • couple • gb
10
Pros:

Clean comfortable and modern room

2026-04-06 • via Nuitee
J
Jodie • solo_traveller • gb
10
Very pleased
Pros:

How friendly and welcoming the staff are. Plus the rooms are beautiful

Cons:

N/A

2026-04-05 • via Nuitee
A
Allyson • solo_traveller • gb
8
2026-04-05 • via Nuitee
J
Jodie • couple • gb
10
Very pleased
Pros:

The staff are very friendly and welcoming

Cons:

N/A

2026-04-05 • via Nuitee
B
Bhagabati • family_with_children • gb
10
2026-04-04 • via Nuitee