Tru By Hilton Hershey Chocolate Avenue

Hotels
•
Tru by Hilton
8.9 (913 reviews)
204 Hillcrest Road , Hershey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast options
Room size issues
Noise disturbances

Categories

Cleanliness
8.98
General sentiment is positive with mentions of clean rooms, though there are some cleanliness issues reported.
Service
9.65
Staff is frequently described as friendly, accommodating, and responsive.
Location
9.49
Many reviews highlight the convenience of the hotel's location.
Room Quality
8.24
Some complaints about room size and comfort; several amenities are missing.
Amenities
8.47
Good amenities mentioned but some inadequacies in terms of breakfast options.
Value for Money
8.93
Value perceived as good considering the location and services, though some felt it could improve.
Food and Beverage
7.98
Breakfast received mixed reviews, with some guests enjoying it and others indicating room for improvement.
Overall Experience
9.45
Overall very positive experiences reported, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Modern Accommodations
Tru By Hilton Hershey Chocolate Avenue offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of an indoor pool, fitness centre, 24-hour front desk, shared lounge, and business centre during their stay. Whether for leisure or work, the hotel provides everything needed for a seamless experience.

Prime Location
Located just a few kilometers away from popular attractions like Hersheys Chocolate World and Hersheypark, this 3-star hotel is the perfect choice for travelers looking to explore Hershey. Book your stay now and experience the best of Hershey at Tru By Hilton Hershey Chocolate Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 913 reviews
Cleanliness: 8.98
Service: 9.65
Location: 9.49
Room Quality: 8.24
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
F
Francis • couple • us
8
Convenient and family, friendly
Pros:

It was conveniently located to the event

Cons:

There is no storage in the room to put your clothes away or out of the suitcase if you’re over 5 foot tall. There are a few pegs on the wall, but I’m not sure how that works for someone that is 6 foot five .Not once was coffee available that was supposed to be available 24 hours a day. The first time there was half a cup the second time it was cold the third time they were cleaning up.

2026-03-28 • via Nuitee
K
Kevin • couple • us
10
Pros:

Everything! The room was clean and neat. We will be back

Cons:

Nothing

2026-03-26 • via Nuitee
E
Eric • couple • us
10
Great stay.
Pros:

Looks and feels brand new. Clean and vibrant.

2026-03-23 • via Nuitee
J
Joseph • couple • us
10
2026-03-22 • via Nuitee
F
Farinas Tumaliuan • family_with_children • ca
9
Pros:

Kids love the pool, breakfast was delicious

2026-03-21 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-21 • via Nuitee
G
Gaines • couple • us
8
Satisfied. Will use Tru by Hilton in the future
Pros:

The location was great in relation to the event we attended

2026-03-21 • via Nuitee
R
Robert • extended_group • us
10
Pros:

Spacious Rooms. Friendly Staff. Very Helpful and resourceful.

Cons:

Nothing

2026-03-18 • via Nuitee
S
Stern • family_with_children • us
10
I felt safe with my child at this location. Nice experience.
Pros:

It was quiet and clean. It was enjoyable place to stay and they actually had kid games in the lobby area to play. My son liked this hotel. The breakfast had good options for continental style.

2026-03-16 • via Nuitee
M
Maria Jose • couple • co
9
2026-03-12 • via Nuitee
S
Suzanne • couple • us
7
Convenient location with relaxed atmosphere
Pros:

Not stuffy feeling, had what we needed - good location, pool, free parking, family area with games etc and a shop open 24/7 for food and essentials

Cons:

Nobody was at the desk when we arrived and with the setup didn’t know where to go, they were throwing things into a dumpster at 8am (fire alarm an hour lately didn’t help for us late sleepers). The shades in the room were ripped and the bathroom door squeaked.

2026-03-10 • via Nuitee
M
Myrna • extended_group • us
9
2026-03-08 • via Nuitee
A
Amanda • couple • us
5
2026-03-04 • via Nuitee
A
Alison • extended_group • us
9
It was a nice, clean place to stay. Breakfast was your typical free breakfast but had a variety of options
Pros:

It was clean and in a great easy location to get back to the main road. Ice on every level with reusable buckets and cups! Plenty of towels in the room.

Cons:

The rooms were kind of small but you’re basically just sleeping anyways

2026-03-03 • via Nuitee
N
noreen • couple • us
8
Great value for price. Would stay again if in the area.
Pros:

It is a great location. Very clean. Beds weren’t the most comfortable but that was my only complaint. Staff was excellent… the friendliest and most helpful staff. Breakfast was a nice bonus.

Cons:

Uncomfortable beds.

2026-03-02 • via Nuitee
M
Maria • extended_group • us
10
Great price, great staff, and very clean! Continental Breakfast was good as well
Pros:

Close to everything and very clean and modern

Cons:

N/A

2026-03-02 • via Nuitee
A
Andrew • family_with_children • us
10
Pros:

The cleanliness and service

2026-03-02 • via Nuitee
R
Richard • couple • us
10
wonderful
Pros:

All around a great stay.

2026-03-01 • via Nuitee
B
baclig • solo_traveller • us
10
2026-03-01 • via Nuitee
L
Laura • couple • us
9
2026-02-28 • via Nuitee