Tru By Hilton Hershey Chocolate Avenue

Hotels
•
Tru by Hilton
8.9 (1080 reviews)
204 Hillcrest Road , Hershey , us
+1 717-531-3400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast options
Room size issues
Noise disturbances

Categories

Cleanliness
8.98
General sentiment is positive with mentions of clean rooms, though there are some cleanliness issues reported.
Service
9.65
Staff is frequently described as friendly, accommodating, and responsive.
Location
9.49
Many reviews highlight the convenience of the hotel's location.
Room Quality
8.24
Some complaints about room size and comfort; several amenities are missing.
Amenities
8.47
Good amenities mentioned but some inadequacies in terms of breakfast options.
Value for Money
8.93
Value perceived as good considering the location and services, though some felt it could improve.
Food and Beverage
7.98
Breakfast received mixed reviews, with some guests enjoying it and others indicating room for improvement.
Overall Experience
9.45
Overall very positive experiences reported, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Modern Accommodations
Tru By Hilton Hershey Chocolate Avenue offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of an indoor pool, fitness centre, 24-hour front desk, shared lounge, and business centre during their stay. Whether for leisure or work, the hotel provides everything needed for a seamless experience.

Prime Location
Located just a few kilometers away from popular attractions like Hersheys Chocolate World and Hersheypark, this 3-star hotel is the perfect choice for travelers looking to explore Hershey. Book your stay now and experience the best of Hershey at Tru By Hilton Hershey Chocolate Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1080 reviews
Cleanliness: 8.98
Service: 9.65
Location: 9.49
Room Quality: 8.24
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
A
Arik • solo_traveller • il
8
2026-08-29 • via Nuitee
D
Debra • solo_traveller • us
8
Pros:

It was close to hershey park.

Cons:

You could never get a pancake for breakfast. Only one machine was working and line was to long.

2026-08-26 • via Nuitee
S
Sondra • extended_group • us
9
Clean hotel and good location including breakfast A+
Pros:

Breakfast included is so convenient and it was good food

Cons:

Only one person working front desk at check-in

2026-08-24 • via Nuitee
E
Erica • couple • us
10
2026-08-23 • via Nuitee
M
MICO • family_with_children • us
6
Disappointing Experience Overall, I was not satisfied with my stay. I had to leave one day earlier due to an unexpected
Pros:

Clean. Staff was excellent

Cons:

Unfortunately, this hotel did not meet our expectations. The rooms are extremely small, with no proper table or usable workspace. There is also very limited closet and storage space, which is especially inconvenient when traveling with four people. There simply wasn’t enough room for everyone to comfortably unpack or organize their belongings.

For the price, I expected a much more comfortable and functional room.

2026-08-23 • via Nuitee
T
Toine • family_with_children • nl
5
Redelijk hotel maar prima voor ons doel in Hershey
Cons:

Hygiene in de kamre bij aankomst was slecht en ook geen voldoende toilet papier aanwezig.(moesten w allemaal herhaaldelijk om vragen). Ook is de deposit pas laat teruggeboekt na een aantal keren verzoeken.

2026-08-22 • via Nuitee
C
Corrin • family_with_children • us
10
2026-08-21 • via Nuitee
L
Lori • couple • us
10
2026-08-20 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Very close to Hershey Park. Breakfast was good. Rooms were clean, plenty of outlets, shower had good pressure.

Cons:

Beds were a little low.

2026-08-19 • via Nuitee
H
hiromitsu • family_with_children • jp
3
2026-08-18 • via Nuitee
J
Joseph • couple • us
10
2026-08-17 • via Nuitee
T
Tommy • family_with_children • us
10
Great
Pros:

Everything

Cons:

Everything

2026-08-15 • via Nuitee
K
Katherine • solo_traveller • us
10
Pros:

Very clean

2026-08-14 • via Nuitee
E
Ellen • couple • us
7
Good value and in nice neighborhood setting. Able to walk around a bit, which was nice!
2026-08-14 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-08-13 • via Nuitee
D
Debra • couple • us
6
2026-08-12 • via Nuitee
M
Miriam • couple • us
10
Definitely would stay again.
Pros:

Closeness to attractions. Easy drive.
Staff very attentive.

Cons:

N/a

2026-08-12 • via Nuitee
K
Kreig • solo_traveller • us
10
2026-08-11 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Location cleanliness and staff were great

Cons:

Water pressure from shower nozzle pretty weak

2026-08-11 • via Nuitee
B
Bonnie • couple • us
8
It was okay
Pros:

It was okay

Cons:

It was vey noisy, kids were running up and down the hallway screaming!

2026-08-10 • via Nuitee