Tru By Hilton Hershey Chocolate Avenue

Hotels
Tru by Hilton
8.9 (913 reviews)
204 Hillcrest Road , Hershey , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast options
Room size issues
Noise disturbances

Categories

Cleanliness
8.98
General sentiment is positive with mentions of clean rooms, though there are some cleanliness issues reported.
Service
9.65
Staff is frequently described as friendly, accommodating, and responsive.
Location
9.49
Many reviews highlight the convenience of the hotel's location.
Room Quality
8.24
Some complaints about room size and comfort; several amenities are missing.
Amenities
8.47
Good amenities mentioned but some inadequacies in terms of breakfast options.
Value for Money
8.93
Value perceived as good considering the location and services, though some felt it could improve.
Food and Beverage
7.98
Breakfast received mixed reviews, with some guests enjoying it and others indicating room for improvement.
Overall Experience
9.45
Overall very positive experiences reported, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Modern Accommodations
Tru By Hilton Hershey Chocolate Avenue offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of an indoor pool, fitness centre, 24-hour front desk, shared lounge, and business centre during their stay. Whether for leisure or work, the hotel provides everything needed for a seamless experience.

Prime Location
Located just a few kilometers away from popular attractions like Hersheys Chocolate World and Hersheypark, this 3-star hotel is the perfect choice for travelers looking to explore Hershey. Book your stay now and experience the best of Hershey at Tru By Hilton Hershey Chocolate Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 913 reviews
Cleanliness: 8.98
Service: 9.65
Location: 9.49
Room Quality: 8.24
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
A
Amanda couple us
5
2026-03-04 via Nuitee
A
Alison extended_group us
9
It was a nice, clean place to stay. Breakfast was your typical free breakfast but had a variety of options
Pros:

It was clean and in a great easy location to get back to the main road. Ice on every level with reusable buckets and cups! Plenty of towels in the room.

Cons:

The rooms were kind of small but you’re basically just sleeping anyways

2026-03-03 via Nuitee
M
Maria extended_group us
10
Great price, great staff, and very clean! Continental Breakfast was good as well
Pros:

Close to everything and very clean and modern

Cons:

N/A

2026-03-02 via Nuitee
N
noreen couple us
8
Great value for price. Would stay again if in the area.
Pros:

It is a great location. Very clean. Beds weren’t the most comfortable but that was my only complaint. Staff was excellent… the friendliest and most helpful staff. Breakfast was a nice bonus.

Cons:

Uncomfortable beds.

2026-03-02 via Nuitee
A
Andrew family_with_children us
10
Pros:

The cleanliness and service

2026-03-02 via Nuitee
R
Richard couple us
10
wonderful
Pros:

All around a great stay.

2026-03-01 via Nuitee
B
baclig solo_traveller us
10
2026-03-01 via Nuitee
L
Laura couple us
9
2026-02-28 via Nuitee
J
jeff family_with_children us
9
Pros:

yes

Cons:

the only thing i can say is the night shift employee at front desk was sleeping on couch when I went for hot chocolate at 3 AM cause we were getting ready for a cheerleading competition and when I went down at 5 o'clock, he wasn't the most friendliest person

2026-02-22 via Nuitee
G
Greg couple us
10
2026-02-22 via Nuitee
C
Clarence couple us
10
Great night stay!
Pros:

Just liked everything. It was extremely cold, so we just got some items from the front counter. A good selection of items.

Cons:

We didn't have a lit luggage, so this wasn't an issue. I can see people with lots of clothing may be disappointed. Also, a smaller refrigerator than other units in the area.

2026-02-10 via Nuitee
P
Paul couple us
8
We enjoyed our stay at the Hilton.
Pros:

It was close to everything and a very nice welcoming atmosphere.

Cons:

Nothing

2026-01-21 via Nuitee
R
ralph family_with_children us
9
2026-01-20 via Nuitee
A
Allison solo_traveller us
7
Good
Cons:

Room was small compared to other Tru by Hilton I’ve stayed at w no drawers or coffee pot in room or microwave in room. Do not like going down to lobby to get my coffee a couple times when could’ve made 2 cups in my room Otherwise it was clean but not as close to location as I wanted

2026-01-20 via Nuitee
L
lisa family_with_children us
10
2026-01-20 via Nuitee
R
Roy solo_traveller us
9
2026-01-20 via Nuitee
P
Peter solo_traveller us
9
2026-01-20 via Nuitee
A
Anthony extended_group us
10
I’ll be back
Pros:

The vibe and the city of Hershey was beautiful. Close to the park bin the suburbs

2026-01-19 via Nuitee
K
Kristi couple us
10
2026-01-19 via Nuitee
K
Kyle extended_group us
8
2026-01-19 via Nuitee