Tru By Hilton Hershey Chocolate Avenue

Hotels
•
Tru by Hilton
8.9 (959 reviews)
204 Hillcrest Road , Hershey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast options
Room size issues
Noise disturbances

Categories

Cleanliness
8.98
General sentiment is positive with mentions of clean rooms, though there are some cleanliness issues reported.
Service
9.65
Staff is frequently described as friendly, accommodating, and responsive.
Location
9.49
Many reviews highlight the convenience of the hotel's location.
Room Quality
8.24
Some complaints about room size and comfort; several amenities are missing.
Amenities
8.47
Good amenities mentioned but some inadequacies in terms of breakfast options.
Value for Money
8.93
Value perceived as good considering the location and services, though some felt it could improve.
Food and Beverage
7.98
Breakfast received mixed reviews, with some guests enjoying it and others indicating room for improvement.
Overall Experience
9.45
Overall very positive experiences reported, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Modern Accommodations
Tru By Hilton Hershey Chocolate Avenue offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of an indoor pool, fitness centre, 24-hour front desk, shared lounge, and business centre during their stay. Whether for leisure or work, the hotel provides everything needed for a seamless experience.

Prime Location
Located just a few kilometers away from popular attractions like Hersheys Chocolate World and Hersheypark, this 3-star hotel is the perfect choice for travelers looking to explore Hershey. Book your stay now and experience the best of Hershey at Tru By Hilton Hershey Chocolate Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 959 reviews
Cleanliness: 8.98
Service: 9.65
Location: 9.49
Room Quality: 8.24
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
K
Kendra • solo_traveller • us
9
2026-04-25 • via Nuitee
B
bruce • couple • us
8
Pros:

Fair

Cons:

No coffee maker in bed room.

2026-04-23 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Casual atmosphere but staff was welcoming and helpful. Also like the complementary popcorn and water.

2026-04-23 • via Nuitee
A
Alexis • solo_traveller • us
9
2026-04-23 • via Nuitee
W
william • solo_traveller • us
10
Awesome
Pros:

Great experience

Cons:

All good

2026-04-22 • via Nuitee
E
Ellamy • family_with_children • us
10
Great value for money! Definitely a nice place to stay if you are travelling with family and/or have kids.
Pros:

Location was great, near attractions and restaurants, not far of a drive. We love the play area because they had board games and activities for families to enjoy. Also, they have free coffee and tea available at all times.

Cons:

N/A

2026-04-22 • via Nuitee
S
Sunshine65155521467 • Family
2
You are not the priority here, corporate greed is.
Pros:

Our trip plans changed and this hotel did noting to accommodate or help us. Be advised you are not the priority here, corporate greed is.

2026-04-21 • via Tripadvisor
N
Nancy • solo_traveller • us
10
Excellent Accommodations!
Pros:

The vibe, location and cleanliness.

Cons:

Nothing.

2026-04-21 • via Nuitee
L
Leslie • couple • us
8
2026-04-20 • via Nuitee
M
Mahmoud • family_with_children • eg
8
2026-04-17 • via Nuitee
K
Kenneth • solo_traveller • us
5
I hope you take that into consideration.
Pros:

I didn't like it.

Cons:

I tried to access the room at 6:00 a.m. on Monday—when I arrived—but I couldn't get in; I was evicted before my scheduled departure time.

2026-04-14 • via Nuitee
S
Sebastian • couple • us
9
2026-04-13 • via Nuitee
F
Fatima • couple • pr
10
Excellent!
Pros:

It’s super clean, super comfortable, people is nice.

2026-04-12 • via Nuitee
K
Kayla • couple • us
9
2026-04-11 • via Nuitee
S
Suresh Chittor • solo_traveller • us
9
Cons:

More options for food late at night when resturants are closed.

2026-04-11 • via Nuitee
A
AlliCat1313 • Family • New Jersey
10
Great Hershey hotel.
Pros:

Great little hotel! We usually stay at Hampton Inn for our Hershey trip and wanted to try something new. Hotel was very clean, very convenient to park. I thought it was more walking distance to downtown Hershey than it is, it's kind of just plopped in neighborhood. Overall, very clean and convenient. Breakfast area was crowded but not fault of hotel, they kept it well stocked and full. Games in lobby for kids is a plus. Pool was small but got the job done for the kids. Loved the cups and ice buckets at the ice machine, small thing but loved it!

Room tip: 5th floor odd numbers gets you a view of the rides. Rooms may be tight for families of 4 and over.

2026-04-10 • via Tripadvisor
S
Stewart • extended_group • us
10
Great service and very clean.
Pros:

Very clean

2026-04-10 • via Nuitee
O
O8819MZkm • Family
4
True review… Place is overrated
Pros:

The hotel room is small. Thin walls so can hear everyone next door and above floor. Kids running around without parent supervision. Pool is small and always crowded and the gym had kids playing without parent supervision like it was a playground. Breakfast was horrible.

2026-04-09 • via Tripadvisor
A
Angela • extended_group • us
9
2026-04-09 • via Nuitee
A
Annamaria • family_with_children • us
8
Great
Cons:

I was charged the night before for my 2 nights stay when I was told I was to pay on checkout . I was told it was a mistake

2026-04-08 • via Nuitee