Extended Stay America Suites - Chicago - Itasca

Hotels
•
Extended Stay America Suites
7.8 (307 reviews)
1181 Rohlwing Road , Itasca , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Good size rooms
Friendly staff
Cons:
Overbooking issues
Poor service at check-in
Limited amenities

Categories

Cleanliness
6.88
General cleanliness mentioned positively, but a review noted a room smelling like smoke.
Service
7.85
Some positive comments about staff, but significant complaints about overbooking and poor service.
Location
8.39
Located close to everything, but some reviews indicate inconvenience due to distance from major areas.
Room Quality
8.84
Mixed feedback on room quality, with a positive note on size and kitchen area.
Amenities
7.87
Amenities were limited and some guests noted the lack of basic items.
Value for Money
7.33
Comments indicate some concerns about pricing relative to amenities and service.
Food and Beverage
6.88
Limited food options stated and breakfast was mentioned as lacking.
Overall Experience
8.35
General experience varied but included both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:12

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago. Cook your favorite meals just like at home with a stove, microwave, and refrigerator provided.

Complimentary Grab-and-Go Breakfast

Start your day right with a grab-and-go breakfast including bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy morning option.

Convenient Location and Free Parking

Located near popular attractions like Woodfield Mall and offering free onsite parking, Extended Stay America - Chicago in Itasca provides both comfort and convenience for your stay.

Book now to enjoy these amenities and more at Extended Stay America - Chicago - Itasca!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 307 reviews
Cleanliness: 6.88
Service: 7.85
Location: 8.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.35
K
Keith • solo_traveller • us
10
2026-04-23 • via Nuitee
Z
Zhenhua • solo_traveller • cn
10
2026-04-09 • via Nuitee
T
Troy Lundgren • solo_traveller • us
10
2026-04-09 • via Nuitee
E
Ewen • family_with_children • us
8
Pros:

The room and the staff

Cons:

Drama between guests

2026-04-02 • via Nuitee
K
Keith • couple • us
3
Disappointed
Pros:

Not much

Cons:

Police activity frequently and they did not refund a booking they called and solicited payment directly from me

2026-03-29 • via Nuitee
S
Shawn • family_with_children • us
8
2026-03-10 • via Nuitee
C
christian • couple • us
8
Pros:

location friendly staff comfy bed

Cons:

one of my key card always stops working get a better selection for breakfast

2026-01-19 • via Nuitee
L
Laurence • family_with_children • us
7
séjour très court 1h du matin- 10h.
Pros:

-Lit confortable.
-peu de bruit.

Cons:

- le prix un peu cher vu l'absence du petit déjeuner.
- la localisation loin de l'aéroport.
- l'absence d'eau à disposition ainsi que du café et du thé.
- pas de sèche cheveux.
- seulement un petit savon pour 2 personnes et pas de gel douche, shampoing et lotion pour le corps.
- l'absence du petit déjeuner malgré la mention alléchante en gros : petit
Déjeuner inclus!

2026-01-19 • via Nuitee
R
Rabi • family_with_children • us
7
Pros:

The staff was nice. But werent able to accomodate certain requests since hotel was overbooked.

Cons:

The hotel was overbooked and people who had reservations were being denied. The queen beds werent queen but rather twin xl and when consulted with staff to have either a sofa bed or a room with 2beds in a room they said they were at full capacity and we should be happy that we got our 2 rooms.

2026-01-19 • via Nuitee
D
Derrick • couple • us
8
Pros:

Price, staff, location, and cleanliness

Cons:

No toothpaste, lotion, or body wash

2026-01-15 • via Nuitee
V
VITALIY • couple • us
7
2026-01-09 • via Nuitee
A
Adrian • couple • us
7
Enjoyed the staff and the amenities
Pros:

The staff were very friendly and helpful.

Cons:

The location is very much lived in. The bathroom was basic and cramped.

2026-01-08 • via Nuitee
V
VITALIY • couple • us
8
2026-01-06 • via Nuitee
T
Talel • solo_traveller • tn
10
2025-12-10 • via Nuitee
T
Talel • solo_traveller • tn
10
2025-12-04 • via Nuitee
M
Michel • solo_traveller • us
10
2025-11-28 • via Nuitee
T
Talel • solo_traveller • tn
10
2025-11-26 • via Nuitee
T
Talel • solo_traveller • tn
10
2025-11-23 • via Nuitee
C
Chamreun • couple • us
7
Good for overnight stay on the road
Pros:

Clean, reasonable prices.

2025-11-10 • via Nuitee
M
Michel • solo_traveller • us
10
2025-11-09 • via Nuitee