Benikea Calton Hotel Osaka Doutonbori

Hotels
7.5 (392 reviews)
chuoku shimanouchi 2-15-4 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Rooms are small
Issues with cleanliness

Categories

Cleanliness
6.14
Some reviews mentioned a strange smell in the room and concerns about cleanliness.
Service
8.11
Multiple reviews praised the staff for being polite and helpful.
Location
8.65
The location is frequently described as excellent, close to many attractions.
Room Quality
6.6
Several guests commented on the rooms being small and some discomfort.
Amenities
7.63
Standard amenities are provided, with some concerns about the quality.
Value for Money
7.59
Mixed feelings on value for price, some found it acceptable given location.
Food and Beverage
7.64
Not much mention, assumed standard quality for this hotel tier.
Overall Experience
7.61
Overall experience was okay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Central Location
Located in the heart of Osaka, Benikea Calton Hotel Osaka Doutonbori is surrounded by iconic landmarks and attractions, offering guests easy access to the city's vibrant culture and bustling city center.

Modern Amenities
Experience comfort and convenience in every room with free WiFi, flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a relaxing terrace for guests to unwind after a day of exploring the city.

Nearby Attractions
Immerse yourself in the local culture by visiting nearby points of interest such as Shinsaibashi Shopping Arcade, Nipponbashi Catholic Church, and Glico Man Sign. With so much to see and do just steps away, your stay at Benikea Calton Hotel Osaka Doutonbori will be unforgettable.

Ready to experience the best of Osaka? Book your stay at Benikea Calton Hotel Osaka Doutonbori now!

Important information:

The accommodations will provide cleaning after the guests check-out. A cleaning service is available upon request for stays of more than 3 nights.

Please note that late check-in after 22:00 is unavailable at this property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 392 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
G
Gloria • family_with_children • it
8
Ottimo rapporto qualità prezzo
Pros:

Posizione ottime, personale cortese, stanza pulita, piccola ma in linea con gli standard Giapponesi. (con due valige ci si muoveva poco)

2026-02-09 • via Nuitee
M
Manolito • family_with_children • ca
8
2026-01-30 • via Nuitee
H
HIROSHI • family_with_children • jp
9
Pros:

スタッフの対応。部屋の清潔さ。

Cons:

机が狭い、

2026-01-25 • via Nuitee
J
Jose • family_with_children • au
10
Pros:

Staff very friendly and welcoming.

Cons:

Everything was fine.

2026-01-24 • via Nuitee
K
KITAMURA • couple • jp
5
荷物の預けが料金込みだと嬉しいと思った
Pros:

・価格が安かった
・アメニティもあって安心した
・シャワーの水圧がホテルにしては高かった

Cons:

・思った以上に狭かった
・前泊の方のにおいなのか独特なにおいだった
・荷物預かりに料金が発生すること(予約した後にメールは来たが、予約する時に分かりやすくして欲しかった)

2026-01-21 • via Nuitee
B
Burak • couple • tr
7
2026-01-20 • via Nuitee
M
Micheal • solo_traveller • ca
8
2026-01-20 • via Nuitee
용길 • extended_group • kr
5
2026-01-20 • via Nuitee
M
Miska • extended_group • fi
7
2026-01-20 • via Nuitee
S
Shizuka • extended_group • jp
8
2026-01-19 • via Nuitee
W
WONSUB • couple • kr
6
Pros:

직원응대 친절하고 좋았음

Cons:

사진과다른 너무좁은 객실과 청결함

2026-01-19 • via Nuitee
M
Maria victoria • family_with_children • ph
6
Great and value for money
Pros:

I just googled it

Cons:

Near all the must see places in osaka

2026-01-19 • via Nuitee
J
Juliana • family_with_children • br
7
Ok
Pros:

Fica bem perto da Doutonbori, dá pra ir a pé.

Cons:

O quarto é bem pequeno e apertado, o banheiro principalmente, mas a gente já esperava ficar em um hotel assim, então atendeu as nossas necessidades.

2026-01-15 • via Nuitee
T
Tanyag • couple • ph
9
2026-01-03 • via Nuitee
之雄 • solo_traveller • jp
5
Pros:

清潔感があって、安心できた。

Cons:

スタンダードツインでしたが、あまりにも狭すぎた。ベッドも小さすぎる。
男性2人での宿泊だったが、戸惑うぐらいだった。

2026-01-02 • via Nuitee
K
KUWAHARA • solo_traveller • jp
10
また利用したいです！
Pros:

接客対応が非常に良かった！

Cons:

なし

2025-12-21 • via Nuitee
玉木 • family_with_children • jp
5
2025-12-15 • via Nuitee
T
tomomi • couple • jp
10
2025-12-12 • via Nuitee
A
Alessandro • couple • au
7
Great location, great staff, clean room, potentially loud neighbors/ location and slightly uncomfortable bedding
Pros:

Great location, good value for money, nice staff, fresh towels everyday, super clean room, good soap.

Cons:

The beds and pillows were quite uncomfortable in my opinion (super stiff and heavy pillows), the room was very small and there was a ton of outside noise from room neighbours and an aircon unit (which I think was placed on the wall behind our beds - so very loud at times). Not really deal breakers, but I’m a very light sleeper so it was a bit uncomfortable in that sense.

2025-12-09 • via Nuitee
J
Juliana • family_with_children • br
7
2025-12-03 • via Nuitee