Benikea Calton Hotel Osaka Doutonbori

Hotels
7.5 (421 reviews)
chuoku shimanouchi 2-15-4 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Rooms are small
Issues with cleanliness

Categories

Cleanliness
6.14
Some reviews mentioned a strange smell in the room and concerns about cleanliness.
Service
8.11
Multiple reviews praised the staff for being polite and helpful.
Location
8.65
The location is frequently described as excellent, close to many attractions.
Room Quality
6.6
Several guests commented on the rooms being small and some discomfort.
Amenities
7.63
Standard amenities are provided, with some concerns about the quality.
Value for Money
7.59
Mixed feelings on value for price, some found it acceptable given location.
Food and Beverage
7.64
Not much mention, assumed standard quality for this hotel tier.
Overall Experience
7.61
Overall experience was okay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Central Location
Located in the heart of Osaka, Benikea Calton Hotel Osaka Doutonbori is surrounded by iconic landmarks and attractions, offering guests easy access to the city's vibrant culture and bustling city center.

Modern Amenities
Experience comfort and convenience in every room with free WiFi, flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a relaxing terrace for guests to unwind after a day of exploring the city.

Nearby Attractions
Immerse yourself in the local culture by visiting nearby points of interest such as Shinsaibashi Shopping Arcade, Nipponbashi Catholic Church, and Glico Man Sign. With so much to see and do just steps away, your stay at Benikea Calton Hotel Osaka Doutonbori will be unforgettable.

Ready to experience the best of Osaka? Book your stay at Benikea Calton Hotel Osaka Doutonbori now!

Important information:

The accommodations will provide cleaning after the guests check-out. A cleaning service is available upon request for stays of more than 3 nights.

Please note that late check-in after 22:00 is unavailable at this property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 421 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
M
Minh Tien Victoria • extended_group • au
8
Good and convenient place that was lose enough to food and things to do + transport. Would recommend
Pros:

The place was clean and tidy overall. Hotel gave a generous supply of toiletries and provided fresh towels everyday as well as additional cleaning service. Friendly staff.

Cons:

The room had a slight smell to it that was easily rid of by using the airconditioning.
During checkout, we had left our luggage with staff and informed them of our return time to pick up our luggage. However upon returning, there was no one at the desk. We waited 30 mins to see if anyone would come. When we tried calling the staff with the provided phone and contact details, they did not come until 20 minutes+ later.

2026-05-09 • via Nuitee
K
koyama • couple • jp
6
Pros:

清潔、立地は抜群です

Cons:

狭かった
私たちは寝泊まりだけだったので良かったですが、広さを求められるならここは辛いです

2026-05-04 • via Nuitee
P
PARINYA • family_with_children • th
6
Pros:

ทำเล

Cons:

ห้องมีกลิ่นอับแปลกๆ น่าจะเป็นกลิ่นแอร์หรือพรมเก่า

2026-05-02 • via Nuitee
守勝 • couple • jp
8
2026-04-30 • via Nuitee
R
Roland Abdel Hakim • family_with_children • fr
8
2026-04-28 • via Nuitee
M
miran • family_with_children • kr
5
Pros:

조식없음

Cons:

침대매트리스 너무 더러웠어요.ㅡ 카페트.....깔림...

2026-04-27 • via Nuitee
J
Jorge • extended_group • es
8
Primera vez en Osaka
Pros:

La ubicación era inmejorable y el personal era agradable.

Cons:

Era muy pequeño

2026-04-26 • via Nuitee
R
Rosalind • couple • gb
10
Pros:

Small rooms but had everything needed for a really comfortable city break

2026-04-24 • via Nuitee
P
preence • solo_traveller • kr
10
Pros:

위치가 좋고 내부는 깔끔

Cons:

프론트에 직원이 상주하지 않음

2026-04-24 • via Nuitee
J
joaquin • couple • co
7
Buscaría otras opciones
Pros:

Cerca a dotombori y un combino

Cons:

La habitación huele a mal. Como a un gas
No aspiran la alfombra debajo de las camas.
Eso acumula ácaros.
Las sábanas manchadas

2026-04-16 • via Nuitee
M
Mauricio • couple • ec
8
2026-04-15 • via Nuitee
D
Delgado • couple • mx
8
Excelente
Pros:

La ubicación,la limpieza y comodidad de la cama

Cons:

No hay restaurante en el hotel pero todo lo demás muy bien

2026-04-13 • via Nuitee
T
Tomas • couple • es
9
Buena ubicación, limpio, personal excelente
Pros:

El personal es súper amable. La ubicación es excelente para visitar los puntos más importantes de Osaka

Cons:

La habitación es súper pequeña

2026-04-09 • via Nuitee
M
Manfred • family_with_children • de
9
Pros:

Die wirklich richtig zentrale Lage 5 min von Dotonbori und trotzdem ruhig

Cons:

Die Zimmer sind sehr klein, aber das ist in Japan so

2026-04-04 • via Nuitee
T
Tomo0219 • family_with_children • jp
9
Pros:

室内は清潔でスタッフの対応も良かった

Cons:

少し外の喧騒が聞こえるのとエアコンがクーラーのみで温度を上げても寒く感じて結局エアコンは使わなかった

2026-04-01 • via Nuitee
N
Niklas • couple • fi
10
2026-03-31 • via Nuitee
C
Cristiane • couple • br
8
Excelente estadia
Pros:

Gostei

Cons:

Tudo

2026-03-29 • via Nuitee
M
Marko • solo_traveller • hr
10
2026-03-27 • via Nuitee
R
Romina Laura • couple • ar
6
2026-03-26 • via Nuitee
おいしいトンカツ • solo_traveller • jp
9
2026-03-25 • via Nuitee