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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Baby safety gates
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Charcoal grill
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Comforts and Convenience
Experience a delightful stay at TTR Moonstone Apart Hotel, located in the heart of Da Lat. Indulge in our well-equipped rooms featuring flat-screen TVs, free WiFi, and cozy bedding.
Leisure and Exploration
Unwind in our garden, explore the city with our complimentary bikes, or venture to nearby attractions like Dalat Palace Golf Club and Xuan Huong Lake.
Exceptional Service
Our 24-hour front desk, airport transfers, and on-site restaurant ensure a seamless experience for all guests. Book your stay now and discover the charm of Da Lat at TTR Moonstone Apart Hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for VND 100,000 per person per night when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for VND 150,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location to Da Dat night market, and lake, and flower garden
Need to get room in a higher floor, not in basement section
Хороший отель до центра можно дойти пешком , рядом есть очень красивый ресторанчик/кафе) номера чистые, мы брали люкс с двумя комнатами, но по факту это два номера отдельных с проходом в соседний номер. Номер располагался на -2, но при этом был выход в сад с одного номера, а второй номер был без окон. Персонал приветливый и отзывчивый, помогли разобраться с сейфом оперативно) завтрак шведский стол, небольшой, но в принципе есть что поесть из европейской кухни😃 номера немного уставшие, но нам нужно было только одну ночь переночевать. Если хотите что-то интересное, в городе есть сумасшедший дом, там можно остановиться или в замках
Locatie
Zwarte Schimmel in badkamer en de gang
Nhân viên dễ thương, nhiệt tình, hỗ trợ khi khách cần. Phòng sạch sẽ
Cơ sở hạ tầng hơi cũ, cần định kỳ bảo trì chăm sóc tinh tươm hơn. Chỗ đậu xe hơi hơi nhỏ nhưng vẫn chấp nhận được.
хорошее расположение
очень приветливый персонал
рядом куча кафе
комфортный номер , останавливались на одну ночь , были в начале января - ночью очень холодно, просите дополнительные одеяла.
Искали отель именно с парковкой - по факту это два места перед отелем - нам повезло , мы успели поставить свой автомобиль - не знаю как другие.
Walking distance to the lake and night market
We were only told upon check-in that they only accept cash payment although it was clearly listed during booking that they accept credit card. Seems the machine broke down a month ago and they did not update booking site. It was very inconvenient as we had limited cash on us and had to make on site arrangement for bank transfer. The staff really couldn’t help much on this issue. Other than that, they were helpful and pleasant.
Room ok but a bit noisy on street side, employees very nice but breakfast could be a lot improved !
Mold in the bathroom
nice place .. good location … friendly staffs
a little bit noises from the street
Ontbijt en bedden waren prima
Verouderd, deurklinken die eraf vallen, 1 extra bed betekende een matras op de grond, het was in de kelder waar het vochtig was en schimmelig rook.
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