TTR Moonstone Apart Hotel

Hotels
8.8 (822 reviews)
86 Đường Lý Tự Trọng , Da Lat , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.01
Some guests reported cleanliness issues with dirty rooms and humidity.
Service
9.48
Many reviews highlight friendly and helpful staff.
Location
9.52
Guests appreciate the central location and proximity to amenities.
Room Quality
8.47
Mixed sentiments; some enjoyed it, while others found rooms small and stuffy.
Amenities
9
General satisfaction with amenities, though some limitations noted.
Value for Money
8.96
Guests feel they received good value considering the price.
Food and Beverage
8.01
Concerns over breakfast options and quality have been mentioned.
Overall Experience
8.98
Generally positive experience, despite some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:37

Property Description

Modern Comforts and Convenience
Experience a delightful stay at TTR Moonstone Apart Hotel, located in the heart of Da Lat. Indulge in our well-equipped rooms featuring flat-screen TVs, free WiFi, and cozy bedding.

Leisure and Exploration
Unwind in our garden, explore the city with our complimentary bikes, or venture to nearby attractions like Dalat Palace Golf Club and Xuan Huong Lake.

Exceptional Service
Our 24-hour front desk, airport transfers, and on-site restaurant ensure a seamless experience for all guests. Book your stay now and discover the charm of Da Lat at TTR Moonstone Apart Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for VND 100,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 150,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 822 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
G
Giang • solo_traveller • vn
8
2026-06-27 • via Nuitee
V
Vu • family_with_children • vn
7
2026-06-26 • via Nuitee
T
Thoa • extended_group • vn
9
Lần sau đi c sẻ ghé tiếp , rất hài lòng về dv
Pros:

Tốt

2026-06-25 • via Nuitee
A
Aistė • family_with_children • lt
4
Great front desk team, but the room condition was far below expectations
Pros:

The front desk staff were genuinely kind, professional and helpful whenever we reported an issue. They tried to assist and offered a room change and complimentary breakfast, which we appreciated, even though these solutions did not resolve the overall experience.

Cons:

Unfortunately, the room condition and housekeeping standards were far below what we expected for the price and the hotel’s Booking rating. Our first room was outdated, had an unpleasant smell and did not match the Booking photos. After changing rooms, we faced repeated problems: blocked shower drains with hair and water leaking onto the floor, a non-working safe, TV issues, a missing TV in the living room, a faulty key card and dirty towels left in the room. There was also a cockroach found in the other room.
Breakfast was also one of the poorest hotel breakfasts I have experienced. We were a group of eight people, and everyone shared the same opinion: the selection, quality and overall standard were very disappointing. We user GRAB a lot :)

The hotel acknowledged the issues, but the problems continued throughout the stay. High occupancy should not affect basic cleanliness, maintenance or room standards.

2026-06-25 • via Nuitee
A
Alexander • solo_traveller • de
5
2026-06-25 • via Nuitee
T
Thin Hồng Thắm • family_with_children • vn
8
2026-06-24 • via Nuitee
T
Tuan Kiet • couple • vn
9
Pros:

Gần trung tâm và các địa điểm hot, phục vụ tốt, chu đáo

2026-06-24 • via Nuitee
A
Anh Tùng • family_with_children • vn
9
2026-06-23 • via Nuitee
T
Tuấn • extended_group • vn
6
Cons:

Hơi cũ kỹ nên cải tạo nâng cấp lên ,giá cứng nhe!

2026-06-21 • via Nuitee
T
Thiệu • couple • vn
9
2026-06-20 • via Nuitee
T
Trung Son • family_with_children • vn
9
2026-06-19 • via Nuitee
H
HỮU CHUYÊN • family_with_children • vn
9
2026-06-18 • via Nuitee
N
Nguyen • solo_traveller • vn
7
2026-06-18 • via Nuitee
L
Loc • family_with_children • us
5
2026-06-12 • via Nuitee
M
Millan • couple • gb
5
not great
Pros:

the two workers in the evening that helped with our problems (we had a blocked shower and a broken sink)

Cons:

lots of noisy kids. not the hotels fault but if you wnat a peaceful sleep, this is not the place. the room isn’t soundproof and you can hear anything and everything that is outside your room and down the hallway. the lady at reception was extremely rude towards us, however the two evening guys were lovely and helped us with problems and promptly fixed them. the shower didn’t drain and our sink tap was broken. the bed was near broken, and bed not comfortable at all

2026-06-07 • via Nuitee
N
Nguyen Ngoc Diem • family_with_children • vn
7
Pros:

giá phù hợp

Cons:

chỗ để xe ít, drap giường hơi cũ, phòng ánh sáng yếu, tv ko xem được

2026-06-05 • via Nuitee
H
Hữu Thắng • extended_group • vn
5
2026-06-05 • via Nuitee
L
Long Giang • solo_traveller • vn
10
2026-06-05 • via Nuitee
玉 • couple • tw
1
Pros:

K có chổ nào tốt cả

Cons:

Phòng ga niệm dơ, cầu tiêu hôi nuớc đái, đuờng cống hôi qúa

2026-06-04 • via Nuitee
H
HỮU CHUYÊN • family_with_children • vn
10
2026-06-03 • via Nuitee