Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty carpets
Old furniture

Categories

Cleanliness
8.46
Some reviews mentioned dirty carpets and old furniture.
Service
9.43
Multiple reviews praised the staff for being friendly and helpful.
Location
9.47
Many reviews highlighted that the location is excellent and convenient.
Room Quality
8.92
Rooms were described as spacious and comfortable, but some mention a lack of furnishings.
Amenities
8.95
The hotel has good amenities including a buffet breakfast and fitness center.
Value for Money
8.41
Generally considered good, but some reviews expressed concerns about costs.
Food and Beverage
8.96
The breakfast buffet received positive reviews but some found it busy and limited.
Overall Experience
9.43
Most guests had a pleasant experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:20

Property Description

Modern Rooms and Convenient Location
Crowne Plaza Shanghai, located just minutes away from Huahai Road, offers contemporary rooms by the Shanghai Arts Film Centre. Situated near Metro Line 10, guests have easy access to key attractions like Xu Jia Hui Shopping District and Jingan Temple.

Luxurious Amenities
Indulge in the hotel's day-spa and unwind in the indoor heated swimming pool. The well-equipped, spacious rooms feature cable TV, work desks, and tea/coffee facilities for a comfortable stay.

Dining Excellence
Savor a variety of cuisines at the hotel's themed bar and Circles Café. From grilled steaks to Asian delicacies, the buffet spread caters to every palate.

Book your stay at Crowne Plaza Shanghai for a memorable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 347 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
P
Petra • solo_traveller • cz
8
2026-05-09 • via Nuitee
M
Mustafa • family_with_children • tr
7
Pros:

Konumu güzel temiz otel fakat mobilyalar ve otel genel olarak biraz eski

Cons:

Otelin tadilata girmesi yenilenmesi gerekli bence

2026-05-08 • via Nuitee
S
SIEW CHOONG • solo_traveller • my
7
Pros:

The location

Cons:

The facilities

2026-05-06 • via Nuitee
Y
Yohannes • solo_traveller • et
3
Not great
Pros:

The staff

Cons:

The room is smelly and not great looking, so old stuffs

2026-05-01 • via Nuitee
M
Maria • solo_traveller • ru
10
2026-04-25 • via Nuitee
E
Esra • solo_traveller • fr
9
2026-04-25 • via Nuitee
L
Leyi • couple • us
9
满意
Pros:

方便

Cons:

Full service

2026-04-23 • via Nuitee
E
Evgeny Karpuk • solo_traveller • by
9
Pros:

Комфортные номера, хороший завтрак, до метро пройтись минут 7, в целом очень хороший вариант.

Cons:

Утром на завтраке тяжело найти свободный стол, хотелось бы наличие больших ТЦ или супермаркетов рядом с гостиницей.

2026-04-23 • via Nuitee
M
Meghan • couple • nz
8
Pros:

Very convenient location and many Chinese and western eateries within walking distance. Fantastic. Subway is a bit more of a walk

Cons:

Room was quite aged and bathroom was very small and cramped. There is no shower box only bathtub with a shower curtain

2026-04-19 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-04-19 • via Nuitee
S
Salene • solo_traveller • sg
8
Comfortable & excellent location
Pros:

My second time at this hotel. Location of the hotel is excellent, surrounded by food and nice cafes. Very near to metro station. The staff are always friendly and helpful. Good selection at breakfast.

Cons:

The bathroom shower curtain looks old can perhaps a change may be better.

2026-04-19 • via Nuitee
R
Ralf • solo_traveller • nl
9
2026-04-14 • via Nuitee
D
Dennis • solo_traveller • ph
9
Home away from home!
Pros:

Helpful staff from the concierge to front desk! They were helpful!

Cons:

Slow internet connection

2026-04-07 • via Nuitee
G
Gerson • couple • br
9
2026-03-31 • via Nuitee
E
Erin • extended_group • ca
9
Excellent stay in Shanghai!
Pros:

The location of this property was excellent - amongst many little quaint shops and coffee shops. The hotel had a cool vibe - it is known for the Shanghai Film Festival so it has a cinematic theme. Loved our stay!

Cons:

The wifi was a little slow in some spots but otherwise, the room was darling!

2026-03-31 • via Nuitee
D
Duncan • family_with_children • gb
8
Convenient place in Shanghai
Pros:

Good location.
It is a bit more than 150 yards from the metro but still close enough!

Cons:

The steam room in the fitness centre didn't seem to be working.
The room description included a spa bath but this did not seem to be available.
The concierge staff did not seem to know about the range of restaurants and cafes all within 5 mins walk. A really good range of options.

2026-03-28 • via Nuitee
A
Annabella • couple • nl
6
Viel tegen voor de prijs
Pros:

Locatie

Cons:

In de badkamer was de bodywash op,
En 3 x geen warm water uit de douche

2026-03-25 • via Nuitee
F
Frank • solo_traveller • nl
8
2026-03-19 • via Nuitee
Y
Yong • solo_traveller • bn
10
A perfect hideaway in the middle of the great city of Shanghai
Pros:

The location is great to reach most of the tourist destinations in Shanghai and breakfast is awesome with a mix of local and European dishes. It is also easy to access to Shanghai Film Archive Cinema via a connected indoor path.

Cons:

None.

2026-03-05 • via Nuitee
J
JohnSydney2016 • Family • Sydney, New South Wales
4
Disappointing end to the trip
Pros:

This was definitely a disappointing end to our trip in China after the generally exceptional service we had received at our previous IHG hotel stays. Nothing can make up for being assigned to a room where the basic bathroom functions such as toilet flushing and hot and cold taps do not work effectively. The solution of being expected to move rooms when we have three young children, are out of the hotel most of the time, and are in the midst of sorting everything out for the flight home is not viable. The room assignment should not have been made to any guest, let alone one with Platinum Elite status.
On review, it seems that this hotel is resting on its laurels and relying on its reputation and theming to cover for a product that would not up to Crowne Plaza standards elsewhere. The smell of cigarettes hang in the hallway although the rooms were on a non-smoking floor. The buffet breakfast was plain and basic for this standard of hotel. The port cochere with vehicles passing was hazardous for people trying to get to and from the lobby given the flawed design, particularly with a specific smoking area in the main thoroughfare.
There are literally thousands of options in Shanghai, and many in this area, so do not settle for this tired overhyped property.

2026-02-27 • via Tripadvisor