InterContinental Sydney Coogee Beach by IHG

Hotels
IHG
8.8 (134 reviews)
242 Arden Street, PO Box 558, Coogee, New South Wales, 2034 , Coogee , AU

Facilities

Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Helpful staff
Cons:
Limited parking
Expensive breakfast
Mixed cleanliness levels

Categories

Cleanliness
6.8
Mixed reviews on cleanliness, with some guests praising the tidiness while others mentioned issues like dustiness.
Service
8
Service was generally praised for being attentive and helpful, although some guests had complaints about lack of responsiveness.
Location
8.4
High ratings for the convenient location near the beach, restaurants, and public transportation.
Room Quality
7.9
Most guests found the rooms comfortable and well-equipped, although a few mentioned maintenance issues.
Amenities
7.3
Mixed feedback on amenities, with some guests appreciating the facilities like the pool and tennis court, while others found them lacking.
Value for Money
6.9
Mixed opinions on value for money, with some guests feeling the price was justified and others finding it too high for the offered services.
Food and Beverage
7.3
Breakfast and restaurant services received generally positive feedback, with some suggestions for improvement in variety.
Overall Experience
8.3
Most guests had a positive overall experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-29 16:18

Property Description

Welcome to Crowne Plaza Sydney Coogee Beach, where the sun meets luxury just steps from the stunning coastline!

Recreational Paradise
Dive into our outdoor pool, perfect your serve on our outdoor tennis court, or stay fit in our state-of-the-art fitness center. Your relaxation and enjoyment come first at our beachside oasis.

Gourmet Dining
Savor delectable meals at Shutters, featuring a vibrant bar/lounge, or indulge in the convenience of room service during limited hours. Don’t forget to unwind with your favorite drink at our beach bar.

Business & Events
Whether planning a corporate retreat or a special gathering, our expansive conference center and 11 meeting rooms provide the ideal space for any occasion, complete with top-notch amenities.

Book your unforgettable getaway today at Crowne Plaza Sydney Coogee Beach!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 6.8
Service: 8
Location: 8.4
Room Quality: 7.9
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.3
S
sharonrM163WB Couples
2
Hotel closed with no notice
Pros:

I booked a room in January for May 2, 2025 for my daughter for her wedding night. We found out once we arrived in Sydney, two days before the wedding, that the hotel was completely closed. We were never informed or contacted about the closure. They had canceled our reservation but did not email or call to let us know. We found out from a friend that lived there that it was closed and had to scramble to find another hotel for my daughter's wedding night. This is such poor customer service and a terrible way to do business. We will be visiting Australia often as she lives there now but I will never stay with this hotel again. I called customer service to complain and was told it said on the website the hotel was closed and that was all the help that was offered.

2025-05-15 via Tripadvisor
D
DOLORESMERCADO Solo travel ve
10
CROWNE PLAZA COOGEE BEACH- AMAZING EXPERIENCE
Pros:

The best experience of my last 10 trips..hotel staff is amazing..all of them..beds super comfortable all new..wonderful pillows..rooms very well equipped and kept amenities supply each day and you could ask as many as ou wish..staff available 24 hours for anything you need..I plan to get back to Coogee and would book again with no doubt..commercial lovely road 1 block from the hotel..you cross to beach with just towels provided by hotel

2025-04-07 via Tripadvisor
J
Jesse family
8
Pros:

Having to pay $100 per day to park and learning later that guests pay only $50 per day. How is that managed? If your paying as much per night that I was, you shouldn't have to pay to park.
Pool is not heated and the hot tub did not work (same cold temperature as the pool). You can not order dinner until after 5pm even if sitting at the bar.

2025-04-04 via Nuitee
9
976rodb Solo travel
10
great service, great location
Pros:

EXCELLENT as always, stayed there several times now, and have not had a single complaint!! the bed was so comfy i almost missed checkout, which is at 11.00, so you can what i mean. they also let me leave my car after checkout, while i went to lunch.
thanks

2025-03-31 via Tripadvisor
9
945zahirag Family
10
Beautiful views and stress free
Pros:

Beautiful views and balcony, four of us (two teens and two adults) fit comfortably in a two double bed w balcony room. They were very accommodating as we arrived early. They let us use a shower room (as we had a long flight) and held our luggage’s with no problem until check in time. The beach is literally across the street, bus transportation is also across the street. Plenty on restaurants and cafes in the area. Coogee to bondi walk right there. Also, our offer included buffet breakfast in their restaurant, which was great. Highly recommend for families. Also, it has a tennis court, that although was a bit out of shape, it was much appreciated and kids enjoyed it. Pool is small, but nice. The main feature is the location right by the ocean. Can’t beat that.

2025-03-30 via Tripadvisor
D
Dan
10
Pros:

We love this hotel and location. The staff is so accommodating and helpful. They always try to get your rooms ready early or store your luggage while you wait. Coogee beach is an ideal beach.

2025-03-30 via Nuitee
A
Ashley friends
10
Pros:

Loved the area it was in. Front desk was all super nice and helpful!

2025-03-30 via Nuitee
J
J5325LIalis Couples
6
Good views, needs a clean!
Pros:

The hotel is the highest in town giving great views over the pool / beach if you book them rooms however the cleanliness is lacking as our room was dusty and we last stayed in 2019 and nothing has changed to improve the guests experience other than less items on the in room dining menu and more debris on the tennis court!

2025-03-28 via Tripadvisor
J
jeffy676 Couples us
10
Amazing Hotel
Pros:

I have stayed at hundreds of hotels and this hotel is in my top few. My wife and I were so surprised by the location (amazingly beautiful), service was consistently excellent, room had a gorgeous view from an unexpected balcony, and breakfast was great.

2025-03-24 via Tripadvisor
R
ruthiebt Family au
10
Amazing view and excellent service.
Pros:

I booked 2 rooms at the Crown Plaza Coogee for last weekend. The hotel lobby and Shutters the restaurant was lovely and updated. We had a cocktail at the great bar and the buffet breakfast albeit small was excellent - although it would be nice to see the addition of some proper bread. The rooms were fine with super comfy beds and pillows. The bathrooms are very tired and awkward to move about in but the view made up for it all. We were in Room 425 and it was MAGIC with two balconies facing north and east. Nothing like hearing the waves as you drop off to sleep - day AND night! Finally, I have to make a special mention of Elsa on the front desk. She was just lovely and the perfect ambassador to check us in for our stay and set the tone for what was a fantastic weekend in Coogee!

2025-03-24 via Tripadvisor
A
Adam
10
Best staff ever.
Pros:

This hotel was absolutely amazing. The staff went above and beyond like I have never experienced. The location is phenomenal and the view is incredible.
I could not recommend this hotel more.

2025-03-19 via Nuitee
G
George
10
Pros:

The view

2025-03-19 via Nuitee
M
Melanie family_with_children
10
Pros:

Great location.

2025-03-18 via Nuitee
K
K
10
Manager no social skills
Pros:

Manager didn't have any social skills. Really spoiled my welcome.

2025-03-18 via Nuitee
D
Doug partner
10
Pros:

This is the perfect place to start your Australian adventure! Very close to the airport, along a beautiful beach. A wonderful place to rest after a long journey. From here you can spread out easily to explore Sydney, or move on to other destinations if that is the plan. Well kept, well staffed and accommodating. Good job all!

2025-03-17 via Nuitee
C
Christopher family
8
Pros:

Nice location

2025-03-16 via Nuitee
T
Tim family_with_children
10
Pros:

The cost of the room was $608 and we believe the impost for parking is unreasonable. The parking should be part of the tariff.

2025-03-16 via Nuitee
N
nicolecK8420CR Family
10
5 night stay, family of 4 with small children.
Pros:

This hotel was worth every dollar. From checkin to dinners and check out, all staff were helpful and welcoming, dinner was pricey but so delightful and delicious we ate at the on site restaurant twice! The hotel also provided a welcoming bottle of wine and cheese plate our first night! The facility is clean and well maintained and the location is perfect! I highly recommend a room with an oceanfront balcony as we spent a lot of time on the balcony enjoying the view.

2025-03-13 via Tripadvisor
9
991natalyan Couples us
8
Great location in Coogee
Pros:

Stayed for 4 nights. The staff is friendly and accommodating. The hotel is showing age and the breakfast was expensive, so we ate somewhere else. Location is great, close to the beach and to all the action. Water pressure in the shower was quite low. There was no cleaning spray and small towels in the gym, even after I asked at the reception. The pool area has very few chairs. We went once, but it was full. Probably will try different hotel next time.

2025-03-12 via Tripadvisor
J
johnaY1556AT Business
10
Beautiful alternative to downtown Sydney.
Pros:

Hotel is in a spectacular location. The staff is incredibly friendly and they have just recently renovated most of the hotel. There are 2 standouts however that I would like to call attention to. Camillo in the restaurant bar area and Ash the morning chef. Both go above and beyond and truly exemplify what it means to be an outstanding employee in the service industry. Thank you both!!!

2025-03-11 via Tripadvisor